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Questions and Answers for RIDGID 12 Gallon 5.0 Peak HP NXT Wet/Dry Shop Vacuum with Filter, Locking Hose and Accessories

Internet #304006023

Model #HD1200

Store SKU #929866

  • Great value, high-performance vac for tough messes
  • Wet nozzle and built-in drain, ideal cleanup solution for liquids
  • Features the RIDGID lifetime warranty

Questions & Answers

398Questions
caret
Q:Is the hose stiff?
by|Apr 10, 2024
1 Answer
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A:  Dear Mikemag, Thanks for your inquiry. This model is equipped with DUAL-FLEX hose shows off a sleek design that offers 180-degree mobility at each end. This feature helps resist clogging, and the hose extends up to 7 ft. to keep up with even the toughest of projects. If you have other questions, please call our Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or send us an email at info@ridgidvacs.com. Thanks, RIDGID

by|Apr 11, 2024
    caret
    Q:How can I tell which model I have ,how many gallons ,apon checking it could be 12/14/,or 16 gallon !??
    by|Apr 8, 2024
    1 Answer
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    A:  Hi Matt, Thank you for reaching out to us. The carton and owner's manual of the vacuum should indicate the gallon size of your vac for you. However, if you require further assistance or have any additional questions, please don't hesitate to contact our Customer Service team at 1-800-474-3443. We are available Monday to Friday between 8:00 AM to 5:00 PM Central Standard Time. Alternatively, feel free to shoot us an email at info@ridgidvacs.com, and we'll be more than happy to help you out with any queries you may have. Thanks for your interest in RIDGID products! Best regards, RIDGID

    by|Apr 9, 2024
      caret
      Q:Can this be used to clean furniture?
      by|Apr 8, 2024
      1 Answer
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      A:  Hello AnnK, Thank you for your interest in our product. Our RIDGID wet/dry vacs are designed to handle almost any task, making them a versatile tool for your everyday needs. Whether it's cleaning up a messy workspace or cleaning a furniture, our vacs are up to the challenge. Please note that they should not be used with toxic, flammable, or hazardous materials for safety reasons. Should you have any queries or require further assistance, don't hesitate to contact our dedicated Customer Service team at 1-800-474-3443. They are available Monday to Friday between 8:00 AM and 5:00 PM Central Time. Alternatively, you can reach out via email at info@ridgidvacs.com. We appreciate your interest in RIDGID products and look forward to serving you soon. Best regards, RIDGID

      by|Apr 9, 2024
        caret
        Q:What is the cfm.
        by|Apr 7, 2024
        1 Answer
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        A:  Dear Greg, Thank you for your inquiry about our products. This model is rated at 144 CFM. If you have other questions, feel free to contact us directly. We can be reached at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or send us an email at info@ridgidvacs.com Thanks, RIDGID

        by|Apr 9, 2024
          caret
          Q:Pellets stov?e and fire place
          by|Apr 7, 2024
          0 Answer
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          caret
          Q:Do I need to use the wet filter when vacuuming liquids? Or can I vacuum liquids with no filter?
          by|Apr 1, 2024
          1 Answer
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          A:  Hello Brian, Thank you for your inquiry about our products. For picking up large amounts of liquid we recommend that the paper filter be removed. The VF7000 (Wet Application Foam Filter for 5 gallon and larger) adds protection for your vacuum during wet pick-up by keeping water-borne debris out of the motor. Please remember to never leave your wet /dry vac running unattended and to always use your wet/dry vac in accordance with the owner’s manual. If you have additional questions you may call our Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or send us an email at info@ridgidvacs.com and we'll be glad to assist you. Thanks, RIDGID

          by|Apr 3, 2024
            caret
            Q:Can I empty water from the wet vac like from a bucket, picking it up and pouring water out? Or can I only use the drain to empty the water?
            by|Mar 26, 2024
            1 Answer
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            A:  Hello John, Thank you for your inquiry about our products. Yes, you can indeed empty water from the wet vac by lifting the drum upside down for smaller amounts of liquid. However, for larger volumes, we recommend utilizing the drain port. Additionally, we offer a hose-to-drain adapter (part number VT2519) that allows you to connect a standard 5/8 garden hose for easier drainage. You can find this adapter at your local Home Depot or online at homedepot.com. If you have other questions, feel free to contact us directly. We can be reached at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or send us an email at info@ridgidvacs.com and we'll be glad to assist you. Thanks, RIDGID

            by|Mar 28, 2024
              caret
              Q:If it sprays water after emptying how do you get it to suction again?
              by|Mar 24, 2024
              1 Answer
              Answer This Question

              A:  Hello Allen, Thank you for reaching out to us regarding the water misting issue with our product. We appreciate your inquiry and would like to learn more about your experience to see how we can assist you further. Typically, water misting occurs when the paper filter is not removed before handling large amounts of liquid. For personalized assistance, please feel free to contact our Customer Service team at 1-800-474-3443. They are available from Monday to Friday between 8:00 AM to 5:00 PM Central Time. Alternatively, you can also reach out via email at info@ridgidvacs.com, and we'll be more than happy to help resolve this issue promptly. Best regards, RIDGID

              by|Mar 26, 2024

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