Questions and Answers for RIDGID 12 Gallon 5.0 Peak HP NXT Shop Vac Wet Dry Vacuum with General Debris Filter, Locking Hose and Accessory Attachments

A:  Hello John, Thank you for your inquiry about our products. Yes, you can indeed empty water from the wet vac by lifting the drum upside down for smaller amounts of liquid. However, for larger volumes, we recommend utilizing the drain port. Additionally, we offer a hose-to-drain adapter (part number VT2519) that allows you to connect a standard 5/8 garden hose for easier drainage. You can find this adapter at your local Home Depot or online at homedepot.com. If you have other questions, feel free to contact us directly. We can be reached at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or send us an email at info@ridgidvacs.com and we'll be glad to assist you. Thanks, RIDGID

A:  Hello Allen, Thank you for reaching out to us regarding the water misting issue with our product. We appreciate your inquiry and would like to learn more about your experience to see how we can assist you further. Typically, water misting occurs when the paper filter is not removed before handling large amounts of liquid. For personalized assistance, please feel free to contact our Customer Service team at 1-800-474-3443. They are available from Monday to Friday between 8:00 AM to 5:00 PM Central Time. Alternatively, you can also reach out via email at info@ridgidvacs.com, and we'll be more than happy to help resolve this issue promptly. Best regards, RIDGID

A:  Hello ASCG, Thank you for reaching out to us! We appreciate your interest in optimizing your RIDGID wet/dry vac with a power tool connection. To seamlessly connect power tools to our vacs, we have the VT1407 power tool adapter. This versatile adaptor easily attaches to the 2-1/2" hose of your vac, offering compatibility with various power tool sizes. You can customize the adaptor by trimming it to fit perfectly with your specific power tool. However, please refer to the Product Overview section on the page for detailed sizing information to find out if it's compatible with your palm sander. If you have any queries or need further assistance, our dedicated Customer Service team is here to help. Feel free to give us a call at 1-800-474-3443 from Monday to Friday between 8:00 AM and 5:00 PM Central Time or send us an email at info@ridgidvacs.com. Best regards, RIDGID

A:  Hello Customer, Thank you for your inquiry about our products. In terms of specifications, HD1200 has a better suction power and lift rating that WD4070. To help you find the right vacuum for your needs, please call our Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or email us at info@ridgidvacs.com Thank you, RIDGID Customer Support

A:  Hello Michelle, Thank you for your inquiry about our products. Yes, you can use the vacuum model HD12000 to pick up rock. Just to a reminder when picking up dry debris please ensure that the filter is properly installed and check the integrity of the filter before using the vacuum. Also, if the rocks you are picking up are wet please use the VF7000 wet foam filter instead of a dry filter. If you have additional questions you may call our Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or send us an email at info@ridgidvacs.com and we'll be glad to assist you. Thanks, RIDGID

A:  Hello Frank, Thank you for your inquiry about our products. The attachments size you need to purchase for vacuum model HD12000 is 2 1/2" accessories. If you have additional questions you may call our Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or send us an email at info@ridgidvacs.com and we'll be glad to assist you. Thanks, RIDGID

A:  Hi Phil, Thank you for reaching out about our product. We're glad to provide you with the information you need. This HD1200 12-gallon NXT wet/dry vacuum is double-insulated with a 2-prong plug, eliminating the need for a separate grounding system. If you have any more questions or concerns, feel free to get in touch with our Customer Service team at 1-800-474-3443. They are available Monday to Friday between 8:00 AM and 5:00 PM Central Time. Alternatively, you can drop us an email at info@ridgidvacs.com and we'll be more than happy to assist you further. Thanks for considering RIDGID! Best regards, RIDGID

A:  Hello Henry, Thank you for your inquiry about our products. The WD1270 was the previous model replaced by HD1200. The new model has ergonomic front-to-back top carry handle, as well as the side carry handle, allows for a better grip when maneuvering around the jobsite or workstation. It also includes 2-1/2 in. locking accessories that locks onto a wand or hose for uninterrupted cleaning If you have additional questions, you may call our Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or send us an email at info@ridgidvacs.com and we'll be glad to assist you. Thanks, RIDGID

A:  Hello Lynn, Thank you for your inquiry about our products. The dimensions are H 26.6 in, W 18.6 in, D 18.7 in. If you have further questions or concerns, you may call Customer Service at 1-800-474-3443 from Monday to Friday between 8:00 AM to 5:00 PM Central Time or email us at info@ridgidvacs.com Thank you, RIDGID Customer Support

A:  Hello Jimrme, Thank you for reaching out to us regarding the use of our vacuum for cleaning a pool table. We're glad to inform you that our vac is suitable for this purpose. For delicate surface cleaning like a pool table, we recommend purchasing our VT2131 Natural Hair Dusting Brush. This attachment is specifically designed to ensure gentle and effective cleaning without causing any damage. You can find the VT2131 Natural Hair Dusting Brush at your nearest Home Depot store or conveniently order it online at homedepot.com. Should you have any further questions or need assistance, feel free to contact our Customer Service team at 1-800-474-3443. We are available Monday to Friday between 8:00 AM to 5:00 PM Central Time. Alternatively, you can reach out via email at info@ridgidvacs.com, and we'll be more than happy to help. Best regards, RIDGID