Questions and Answers for RYOBI 40V HP Brushless 600 CFM 155 MPH Cordless Leaf Blower and Carbon Fiber String Trimmer with 4.0 Ah Battery and Charger

A:  Hello, Twilly - There are times when we can provide an answer to a customer's question and then other times when direct assistance is needed from a customer service associate. If you need further support, then feel free to ask another question. You can also contact us by phone or text at 1.800.525.2579, Monday - Friday from 9 am to 5 pm (EST), or via email when you visit us at https://www.ryobitools.com/support/contact. This question is from RYOBI 40V HP Brushless Whisper Series 190 MPH 730 CFM Cordless Battery Jet Fan Leaf Blower with (2) 4.0 Ah Batteries & Charger (RY404100).

A:  I get a bit more time than that using the Turbo button probably 90% of the time. Note Turbo uses a lot of power since it produces significantly more wind than a 23.9 cc Hitachi blower. Not using turbo is about the same as that gas blower.

A:  Hello, Richard - It would depend on the setting that you are using. This blower provides up to 120 minutes of runtime using included (2) 40V 4Ah lithium batteries (on low setting using variable speed trigger). If you need further support, then feel free to ask another question. You can also contact us by phone or text at 1.800.525.2579, Monday - Friday from 9 am to 5 pm (EST), or via email when you visit us at https://www.ryobitools.com/support/contact. This question is from RYOBI 40V HP Brushless Whisper Series 190 MPH 730 CFM Cordless Battery Jet Fan Leaf Blower with (2) 4.0 Ah Batteries & Charger (RY404100).

A:  Hello, Collendar - This 40V High-Performance trimmer features a brushless motor. 40V HP technology delivers more power than a 25cc gas trimmer. If you need further support, then feel free to ask another question. You can also contact us by phone or text at 1.800.525.2579, Monday - Friday from 9 am to 5 pm (EST), or via email when you visit us at https://www.ryobitools.com/support/contact. This question is from RYOBI 40V HP Brushless 15 in. Cordless Carbon Fiber Shaft Attachment Capable String Trimmer with 4.0 Ah Battery and Charger (RY40290).

A:  Hello, Jeanne - The auto-feed-style cartridges aren't compatible with this unit. You can use pre-cut line with the fixed line housing on this tool. The instructions to install the line is on page 9 in the manual linked here: https://images.thdstatic.com/catalog/pdfImages/6f/6f821a1c-0ef8-4d94-80c0-8b22cf5ffee2.pdf. We hope this helps! If you need further support, then feel free to ask another question. You can also contact us by phone or text at 1.800.525.2579, Monday - Friday from 9 am to 5 pm (EST), or via email when you visit us at https://www.ryobitools.com/support/contact. This question is from RYOBI 40V HP Brushless 15 in. Cordless Carbon Fiber Shaft Attachment Capable String Trimmer with 4.0 Ah Battery and Charger (RY40290).

A:  Gotta push the button very hard for the indicator lights to turn on

A:  Hello, Twilly - For assistance, please contact our customer support department at 1.800.525.2579, Monday - Friday from 9 am to 5 pm (EST). If you need further support, then feel free to ask another question. You can also contact us by phone or text at 1.800.525.2579, Monday - Friday from 9 am to 5 pm (EST), or via email when you visit us at https://www.ryobitools.com/support/contact. This question is from RYOBI 40V HP Brushless Whisper Series 190 MPH 730 CFM Cordless Battery Jet Fan Leaf Blower with (2) 4.0 Ah Batteries & Charger (RY404100).

A:  Hello, Jgee - This particular promotion has ended. If you need further support, then feel free to ask another question. You can also contact us by phone or text at 1.800.525.2579, Monday - Friday from 9 am to 5 pm (EST), or via email when you visit us at https://www.ryobitools.com/support/contact. This question is from RYOBI 40V HP Brushless 600 CFM 155 MPH Cordless Leaf Blower and Carbon Fiber String Trimmer with 4.0 Ah Battery and Charger (RY40960).

A:  It is seperate

A:  You DID NOT answer my question. The promotion was still in effect when I posted this question. Your " team" needs to answer questions and not try to pass it off as "if you have any more questions or need further assistance call 800-.... Very POOR service

A:  Hello, Allen - Yes, the string trimmer can be used with RY15550, RYTIL66, and RYTIL cultivators. If you need further support, then feel free to ask another question. You can also contact us by phone or text at 1.800.525.2579, Monday - Friday from 9 am to 5 pm (EST), or via email when you visit us at https://www.ryobitools.com/support/contact.

A:  I am not sure, but I see nothing stating you get 3 batteries.

A:  Hello, Jmb1 - Yes, currently this kit includes 2 batteries plus a free 4.0 Ah battery. If you need further support, then feel free to ask another question. You can also contact us by phone or text at 1.800.525.2579, Monday - Friday from 9 am to 5 pm (EST), or via email when you visit us at https://www.ryobitools.com/support/contact.

A:  Hello, Frederick - Our brushless tools have more power, longer runtime, and longer motor life. Brushless motors not only deliver more power but are also lighter and more compact than brushed motors, allowing you to work longer and more efficiently. Combining a brushless motor with advanced electronics and High-Performance Lithium-Ion Batteries gives these tools increased performance and a premium user experience. If you need further support, then feel free to ask another question. You can also contact us by phone or text at 1.800.525.2579, Monday - Friday from 9 am to 5 pm (EST), or via email when you visit us at https://www.ryobitools.com/support/contact.

A:  Hello, Rayb - We apologize for the confusion and we're working to resolve that. But to answer your question, the bundle (RY404100-HDG2) will come with two chargers. If you need further support, then feel free to ask another question. You can also contact us by phone or text at 1.800.525.2579, Monday - Friday from 9 am to 5 pm (EST), or via email when you visit us at https://www.ryobitools.com/support/contact.