Questions and Answers for Samsung 30 in. W 2.1 cu. ft. Over the Range Microwave in Fingerprint Resistant Stainless Steel with Sensor Cooking

A:  Hi Mary, It is unusual for the microwave door to make a sound when opening and closing. Let us provided you the details you need. Here is a link to help you with the microwave. Please choose the sound that matches the one you hear from the microwave door, follow the steps, and click the hyperlinks for further assistance. Samsung microwave is making unusual noise. https://www.samsung.com/us/support/troubleshooting/TSG01001968/ Have a great day. ^Aloe

A:  Good day, Let's get you assisted, Pame. We would love to speak to you directly to discuss your microwave and determine which type of glass needs replacement. Please feel free to get back to us the soonest via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145441123, to help our team pull up your information. Have a great day! ^Chrystel

A:  Hi Frank, This model has ventilation. Thank you for choosing Samsung and have a great day! ^Rainly

A:  Hi Grammy, This model doesn't have a slide-out vent. Thank you for choosing Samsung and have a great day! ^Rainly

A:  Hi Judi, We are happy to assist you in making your cooking experience better. Please see page 26 on the model's user manual link below for the recommended cookware. On pages 18-20, you can check the tips on cooking your favorite foods, and page 34 for the steps if the microwave is not heating as expected. https://downloadcenter.samsung.com/content/UM/201906/20190627105646378/ME21M706BA_ME21R706BA_AA_EN-MES-CFR.pdf If you have inquiries and need further assistance in the future, you may contact us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145896271, which will help our team pull up your information. ^Rainly

A:  Greetings! Let us help by providing the details that you need. The microwave model has 3 ventilation types. I have listed them below. 1. OUTSIDE TOP EXHAUST (VERTICAL DUCT). 2. RECIRCULATING (NON-VENTED DUCTLESS). 3. OUTSIDE BACK EXHAUST (HORIZONTAL DUCT). Leo

A:  Hi Paula, I'm happy to provide information about this Samsung microwave. Due to the design of the door, this microwave door is only available to open from right to left. The hinges are located on the left side and the latch is located on the right side of the microwave which is standard for all Samsung microwave models. Leo

A:  Hi Roger, We got your answer about fitting this microwave in a built-in cabinet These microwaves (over-the-range) are designed to be installed over cooktops and ranges and not in a built-in cabinet. You will not get the most value out of the microwave if it is installed in a built-in cabinet. Please turn to page 7 of this model's installation guide for the mounting space requirements. https://downloadcenter.samsung.com/content/EM/202202/20220223182321209/SMH1927_XAA_DE68-04108A-07_EN_220120.pdf Leo

A:  Hi John, Let me get the details for you on this Samsung over-the-range microwave model. This has an exhaust adapter for venting to the outside as well as a charcoal filter. Leo

A:  Greetings! We are happy to answer your question about the voltage needed to operate this Samsung microwave safely. The needed voltage is 120. Hope this information helps you. Leo