A: Painting is not recommended. Chemicals in paint could harm the polycarbonate.
by|May 31, 2023
Q:1. What is the light and heat transmission for the gray panel?
2. What is the light and heat transmission for the white panel?
3. Which color is recommended to have less heat when you sit under a pergola?
by|May 29, 2023
1 Answer
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A: Please visit www.palram.com/us and navigate to the Suntuf product page. There are color swatches for each available color and the corresponding light transmission. The only color that blocks heat is the solar control silver.
by|Dec 6, 2023
7 found this answer helpful
Q:I need 12 x 4 fort panels. It looks like others have requested and they said they can be ordered . Is there installation videos available?
by|May 17, 2023
1 Answer
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A: 4x12 panels can be special ordered. The panel has a wider coverage then the standard 2 ft panel but the installation is the same. The installation video for our son-of panels is available both on the product pages here and on our website. Www.palram.com on the Suntuf product page
by|May 18, 2023
Q:I'm prepping to install a 10'x12' pergola cover. Should I purchase the 10' or the 12'?
by|May 12, 2023
1 Answer
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A: If the length of the pergola is 12', purchase 12'. If the length is 10', purchase 10'
by|May 15, 2023
Q:I do not have the suggested 1.5" per 12" pitch available for my situation. What would be the potential harm of a 4' flat surface?
by|May 9, 2023
1 Answer
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A: Without adequate pitch, there is no where for water to flow/run off the roof. Could cause leaking. A 100% silicone sealant should be used
by|Jul 19, 2024
1 found this answer helpful
Q:Is this sturdy enough to walk on? Was originally thinking of a ribbed metal roofing -
by|Apr 27, 2023
4 Answers
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A: Cannot walk on it as it will bend or even break.
by|May 25, 2023
A: I wouldn’t try it. I think it might break/crack.
by|Sep 27, 2023
A: How do you plan on installing it if you don't walk on it? Once installed walk carefully and not often.
by|Oct 2, 2023
2 found this answer helpful
A: Per the installation guide, panels should never be walked on directly. A board should be placed over three rafters and you can walk on the board.
by|Jul 19, 2024
2 found this answer helpful
Q:Can I get this in 10' length?
by|Apr 26, 2023
1 Answer
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A: Yes, model 101930 and can be special ordered at any Home Depot
by|May 6, 2023
2 found this answer helpful
Q:The panels were fastened by the woodtite fasteners. On the very next day, I noticed that under the direct sun the roof panels are expanding significantly, creating waves and gaps for debri to get between panels. Once sun goes down, panels shrink back.
by|Apr 24, 2023
1 Answer
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A: Were the fastener holes predrilled prior to installation? Also check to ensure the fasteners are not too tight. The washer should not be compressed and the panels should not be dimpled around the fastener.
by|Jul 19, 2024
1 found this answer helpful
Q:Is this available 14ft long
by|Apr 20, 2023
1 Answer
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A: 14' is not offered, however, you can special order a 16'x49.6" at any Home Depot store
by|Apr 1, 2024
2 found this answer helpful
Q:Why can't this roofing overlay a plywood roof painted white
by|Apr 11, 2023
1 Answer
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A: It can, however, you will still need to use horizontal closure strips when installing