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Customer Reviews for American Standard Colony 1-Piece 1.28 GPF Single Flush Elongated Toilet in White Seat Included

Internet #311208287

Model #2961A104SC.020

Store SKU #1004885218

  • Includes slow-close seat and lid
  • Tall height for comfort and ease of use
  • Low profile fits where space is limited

Customer Reviews

  • 4.6
    out of 375 reviews
  • 84% recommend this product
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Showing 1-30 of 375 reviews
Toilet was in great shape. Looks and works great
by
Response from AmericanStandardNov 21, 2023
Hello Gregory,
Thank you for reaching out to American Standard. We’re very pleased to hear that you’re enjoying your new Colony! This model comes with a two year parts warranty, a one year seat warranty, and a limited lifetime china warranty with copy of purchase receipt. If you ever have questions, or need to place a claim, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 9AM - 6PM ET.

Sincerely,

Nicole

Your American Standard Consumer Connection Team AmericanStandard
  • Verified Purchase
WOOPS!
The Toilet is perfect as it fits under the counter-top extension that is above the tank. The flush action is typically American Standard. EXCELLENT! The toilet was delivered to the wrong address a block away. It weighs 90 lbs. and did not fit in my car! What to Do? A friendly, helpful stranger with a pickup truck was the solution.
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Response from AmericanStandardNov 17, 2023
Hello Newt,
Thank you for reaching out to American Standard. We’re very pleased to hear that you’re enjoying your new Colony! If you ever have questions, or need to place a claim, please contact us at 1-855-836-9615 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 9AM - 6PM ET.

Sincerely,

Nicole

Your American Standard Consumer Connection Team AmericanStandard
  • Verified Purchase
Great toilet
This is a great toilet. We purchased two and have been using them for a while, with no issues. The only comment I have is the seat is a bit flimsy. If you like to sit on the toilet with the seat down to ... I don't know ... have a conversation with your partner while they're getting ready for work, or to clip your toenails (you get the idea) ... it caves in a bit (and I'm not a big person). I'm going to replace the seat on one of them with something a bit sturdier.
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Response from AmericanStandardNov 17, 2023
Hello Ruth,
Thank you for reaching out to American Standard. We’re very pleased to hear that you’re enjoying your new Colony! If you ever have questions, or need to place a claim, please contact us at 1-855-836-9615 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 9AM - 6PM ET.

Sincerely,

Nicole

Your American Standard Consumer Connection Team AmericanStandard
  • Verified Purchase
  • Recommended
Although the flush handle isn't the most convenient I've ever used, I've had American Standard since I was a kid, and I will never deviate from the company.
by
Response from AmericanStandardNov 13, 2023
Hello Diane,
Thank you for reaching out to American Standard. We’re very pleased to hear that you’re enjoying your new Colony! This model comes with a two year parts warranty, a one year seat warranty, and a limited lifetime china warranty with copy of purchase receipt. If you ever have questions, or need to place a claim, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 9AM - 6PM ET.

Sincerely,

Nicole

Your American Standard Consumer Connection Team AmericanStandard
  • Verified Purchase
We’ve had this toilet for two weeks. It fits within the space and has worked well for us so far.
by
Response from AmericanStandardNov 13, 2023
Hello HomeDepotCustomer,
Thank you for reaching out to American Standard. We’re very pleased to hear that you’re enjoying your new Colony! This model comes with a two year parts warranty, a one year seat warranty, and a limited lifetime china warranty with copy of purchase receipt. If you ever have questions, or need to place a claim, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 9AM - 6PM ET.

Sincerely,

Nicole

Your American Standard Consumer Connection Team AmericanStandard
  • Verified Purchase
Ok
Good power. Sides don’t flush clean all that well. Overall good quality!
by
Response from AmericanStandardNov 9, 2023
Hello Mcgillba,
Thank you for reaching out to American Standard. We’re very pleased to hear that you’re enjoying your new Colony! This model comes with a two year parts warranty, a one year seat warranty, and a limited lifetime china warranty with copy of purchase receipt. If you ever have questions, or need to place a claim, please contact us at 1-855-836-9615 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 9AM - 6PM ET.

Sincerely,

Nicole

Your American Standard Consumer Connection Team AmericanStandard
  • Verified Purchase
  • Recommended
by
  • Verified Purchase
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  • Verified Purchase
Easy to install and looks good
by
Response from AmericanStandardOct 31, 2023
Hello HomeDepotCustomer,
Thank you for reaching out to American Standard. We’re very pleased to hear that you’re enjoying your new Colony! This model comes with a two year parts warranty, a one year seat warranty, and a limited lifetime china warranty with copy of purchase receipt. If you ever have questions, or need to place a claim, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET.
Sincerely,
Nicole
Your American Standard Consumer Connection Team AmericanStandard
  • Verified Purchase
Exactly what I ordered and satisfied with the product.
by
Response from AmericanStandardOct 31, 2023
Hello KH,
Thank you for reaching out to American Standard. We’re very pleased to hear that you’re enjoying your new Colony! This model comes with a two year parts warranty, a one year seat warranty, and a limited lifetime china warranty with copy of purchase receipt. If you ever have questions, or need to place a claim, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET.
Sincerely,
Nicole
Your American Standard Consumer Connection Team AmericanStandard
  • Verified Purchase
Totally satisfied with my purchase of the American Standard Colony 1-piece elongated toilet. Researched other manufacturers but they couldn’t compare regarding the price of the American Standard toilet. Installation was effortless. The enclosed directions regarding the installation were easy to follow with no problems were encountered during installation. Will purchase American Standard products in the future as the need arises. arises.
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Response from AmericanStandardOct 26, 2023
Hello Hank,
Thank you for reaching out to American Standard. We’re very pleased to hear that you’re enjoying your new Colony! This model comes with a two year parts warranty, a one year seat warranty, and a limited lifetime china warranty with copy of purchase receipt. If you ever have questions, or need to place a claim, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET.
Sincerely,
Nicole
Your American Standard Consumer Connection Team AmericanStandard
  • Verified Purchase
Water in bowl fills at a very low level. Bought 3 units. On one toilet, the porcelain on the base was missing and dried sediment inside the bowl. Will return all 3 and get another brand.
by
Response from AmericanStandardOct 26, 2023
Hello Tony,
Thank you for reaching out to American Standard. I’m sorry to hear of the issue you have had with your American Standard product. I know that situation can be very frustrating. This model comes with a two year parts warranty, a one year seat warranty, and a limited lifetime china warranty with copy of purchase receipt. If you ever have questions, or need to place a claim, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET.
Sincerely,
Nicole
Your American Standard Consumer Connection Team AmericanStandard
  • Verified Purchase
4 found this review helpful
Used this item to replace an old low profile Kohler.
by
Response from AmericanStandardOct 26, 2023
Hello HomeDepotCustomer,
Thank you for reaching out to American Standard. We’re very pleased to hear that you’re enjoying your new Colony! This model comes with a two year parts warranty, a one year seat warranty, and a limited lifetime china warranty with copy of purchase receipt. If you ever have questions, or need to place a claim, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET.
Sincerely,
Nicole
Your American Standard Consumer Connection Team AmericanStandard
  • Verified Purchase
Very efficient. Nice design.
by
Response from AmericanStandardOct 26, 2023
Hello Jon B,
Thank you for reaching out to American Standard. We’re very pleased to hear that you’re enjoying your new Colony! This model comes with a two year parts warranty, a one year seat warranty, and a limited lifetime china warranty with copy of purchase receipt. If you ever have questions, or need to place a claim, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET.
Sincerely,
Nicole
Your American Standard Consumer Connection Team AmericanStandard
  • Verified Purchase
So far, two months after install, all is working well.
by
Response from AmericanStandardOct 23, 2023
Hello HomeDepotCustomer,
Thank you for reaching out to American Standard. We’re very pleased to hear that you’re enjoying your new Colony! This model comes with a two year parts warranty, a one year seat warranty, and a limited lifetime china warranty with copy of purchase receipt. If you ever have questions, or need to place a claim, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET.
Sincerely,
Nicole
Your American Standard Consumer Connection Team AmericanStandard
  • Verified Purchase
Perfect fit under banjo countertop. Works well. Great toilet for the money. Like that it came with toilet seat and that the seat and cover are soft close. Would purchase again.
by
Response from AmericanStandardOct 20, 2023
Hello Kat, Thank you for reaching out to American Standard. We’re very pleased to hear that you’re enjoying your new Colony! This model comes with a two year parts warranty, a one year seat warranty, and a limited lifetime china warranty with copy of purchase receipt. If you ever have questions, or need to place a claim, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET. Sincerely, Nicole Your American Standard Consumer Connection Team AmericanStandard
  • Verified Purchase
Good toilet for the money. Home Depot ordering and store pickup was a 10.
by
Response from AmericanStandardOct 20, 2023
Hello Mike,
Thank you for reaching out to American Standard. We’re very pleased to hear that you’re enjoying your new Colony! This model comes with a two year parts warranty, a one year seat warranty, and a limited lifetime china warranty with copy of purchase receipt. If you ever have questions, or need to place a claim, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET.
Sincerely,
Nicole
Your American Standard Consumer Connection Team AmericanStandard
  • Verified Purchase
This toilet was perfect for my application. It had to fit under an extended counter. It was very well-made and easy to install. I am very pleased with it.
by
Response from AmericanStandardOct 20, 2023
Hello John P,
Thank you for reaching out to American Standard. We’re very pleased to hear that you’re enjoying your new Colony! This model comes with a two year parts warranty, a one year seat warranty, and a limited lifetime china warranty with copy of purchase receipt. If you ever have questions, or need to place a claim, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET.
Sincerely,
Nicole
Your American Standard Consumer Connection Team AmericanStandard
  • Verified Purchase
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  • Verified Purchase
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  • Verified Purchase
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  • Verified Purchase
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  • Verified Purchase
Installed easily. Powerful flush
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Response from AmericanStandardOct 12, 2023
Hello BJazzist,
Thank you for reaching out to American Standard. We’re very pleased to hear that you’re enjoying your new Colony! This model comes with a two year parts warranty, a one year seat warranty, and a limited lifetime china warranty with copy of purchase receipt. If you ever have questions, or need to place a claim, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET.
Sincerely,
Nicole
Your American Standard Consumer Connection Team AmericanStandard
  • Verified Purchase
A comfortable and effective throne. The guy who installed it for us didn't complain, so it must have in that category as well.
by
Response from AmericanStandardOct 11, 2023
Hello HomeDepotCustomer,
Thank you for reaching out to American Standard. We’re very pleased to hear that you’re enjoying your new Colony! This model comes with a two year parts warranty, a one year seat warranty, and a limited lifetime china warranty with copy of purchase receipt. If you ever have questions, or need to place a claim, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET.
Sincerely,
Nicole
Your American Standard Consumer Connection Team AmericanStandard
  • Verified Purchase
Ordered before shows included installation part, but when opened box that not included, but too heavy can’t bring back to the store
by
Response from AmericanStandardOct 11, 2023
Hello Zhaohui,
Thank you for reaching out to American Standard. I’m sorry to hear of the issue you have had with your American Standard product. I know that situation can be very frustrating. Please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET.
Sincerely,
Nicole
Your American Standard Consumer Connection Team AmericanStandard
  • Verified Purchase
1 found this review helpful
It looks nice and flushes very well. Priced right.
by
Response from AmericanStandardSep 27, 2023
Hello Dominick,
Thank you for reaching out to American Standard. We’re very pleased to hear that you’re enjoying your new Colony! This model comes with a two year parts warranty, a one year seat warranty, and a limited lifetime china warranty with copy of purchase receipt. If you ever have questions, or need to place a claim, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET.
Sincerely,
Nicole
Your American Standard Consumer Connection Team AmericanStandard
  • Verified Purchase
This is my first encounter with a low-flo throne but I needed to upgrade the oval office and this little beauty was a nice addition. I was a little concerned at first with the lack of whoosh because I'm a rather large producer but I'm happy to report I have had no log jams since the install. The added height is nice on my knees also.
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Response from AmericanStandardSep 27, 2023
Hello Robert,
Thank you for reaching out to American Standard. We’re very pleased to hear that you’re enjoying your new Colony! This model comes with a two year parts warranty, a one year seat warranty, and a limited lifetime china warranty with copy of purchase receipt. If you ever have questions, or need to place a claim, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET.
Sincerely,
Nicole
Your American Standard Consumer Connection Team AmericanStandard
  • Verified Purchase
Good toilet easy to install
by
Response from AmericanStandardOct 9, 2023
Hello Oz,
Thank you for reaching out to American Standard. We’re very pleased to hear that you’re enjoying your new Colony! This model comes with a two year parts warranty, a one year seat warranty, and a limited lifetime china warranty with copy of purchase receipt. If you ever have questions, or need to place a claim, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET.
Sincerely,
Nicole
Your American Standard Consumer Connection Team AmericanStandard
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