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Customer Reviews for American Standard Colony Universal 1.28 GPF or 1.6 GPF Tall Height Elongated Toilet Bowl Only in White

Internet #204912120

Model #3251A101.020

Store SKU #1005710437

  • Chair height makes sitting and standing easier
  • Vitreous china resists staining and scratches for lasting beauty
  • PowerWash rim scrubs bowl with each flush

Customer Reviews

  • 4.2
    out of 37 reviews
  • 80% recommend this product
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Showing 1-30 of 37 reviews
The product does not come with a toilet seat you must buy it separately as stated in the ad but w...
The product does not come with a toilet seat you must buy it separately as stated in the ad but what is not stated is you also will need to get Wax Seal gasket, closet bolts, bolt caps. Unlike competing products that have everything in it . All you get is two undamaged boxes with a base and a tank, with broken parts inside such as a broken flush valve and missing Hardware to bolt the toilets together, and then when you call the Home Depot store that you picked it up from they put you on hold and can't seem to help you and then they tell you that you should just call the 1-800 number and talk to someone else, very displeased
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Response from AmericanStandardBrandsMar 26, 2018
Thank you for your review as it is very important to us. We are very sorry for the issue you are experiencing and the inconvenience this has caused you. As a general rule the Wax ring, bolts and seat are not included with a toilet. It is just the kits that may have these included. Please contact us directly through the American Standard website “Contact Us” located at the bottom of our home page. Please reference the title of your review, so we can help get your issue resolved. Sincerely, American Standard Customer Care Tech Team AmericanStandard
  • Verified Purchase
5 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
Excellent ...
Excellent
by
  • Verified Purchase
Does not flush every time an you cant lean back...
Does not flush every time an you cant lean back or the lid will come off
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Response from AmericanStandardBrandsSep 14, 2019
John,
Thank you for your review as it is very important to us. We are very sorry for the issue you are experiencing and the inconvenience this has caused you. Please contact us directly through the American Standard website “Contact Us” located at the bottom of our home page. Please reference the title of your review, so we can help get your issue resolved. Sincerely, Your American Standard Customer Connection Team AmericanStandard
  • Verified Purchase
4 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
Retrofit for older home that had only an 11.5" back-spacing from flange-center to wall. A "standa...
Retrofit for older home that had only an 11.5" back-spacing from flange-center to wall. A "standard" 12" rough-in toilet would not fit without being in a bind, but this 10" rough-in version worked great.
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  • Verified Purchase
  • Recommended
5 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
Excellent flushing power. Seems a little cramped when sitting...
Excellent flushing power. Seems a little cramped when sitting on it.
by
  • Verified Purchase
4 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
4 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
SO FAR SO GOODTHE CLOSER I CAN GET TO HEAVEN...
SO FAR SO GOODTHE CLOSER I CAN GET TO HEAVEN THE BETTERNEEDED TO ADD A LITTLE WATER TO TANKTO FLUSH BETTER
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  • Verified Purchase
The raised toilet makes a big difference and helps with...
The raised toilet makes a big difference and helps with people with back issues. Works greasy and gets the job done very well
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  • Verified Purchase
3 Star Review
Rating provided by a verified purchaser
by
Response from AmericanStandardBrandsFeb 21, 2019
HomeDepotCustomer, thank you for your review. We apologize for the inconvenience that you experienced. Please contact us directly at 800-442-1902 so we can assist you. Sincerely, American Standard Tech Team AmericanStandard
  • Verified Purchase
5 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
5 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
Our American Standard Toilet Bowl came into the store on time and everything was processed fine f...
Our American Standard Toilet Bowl came into the store on time and everything was processed fine for our Pick Up. We have had it installed and it is working well.
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    • Recommended
    The arrival of this bowl was a life safer as...
    The arrival of this bowl was a life safer as previous bowl arrived broken. Installer had no issues connecting. The only Issue I have is that SOMETIMES I have to flush twice for all of tissue to go down.
    by
    • Verified Purchase
    Nice toilet, but American Standard should have put more thought...
    Nice toilet, but American Standard should have put more thought into where the flush lever is located. It would have been nice to have the seat included with the toilet.
    by
    • Verified Purchase
    The order came in twice damaged and to avoid a...
    The order came in twice damaged and to avoid a third time having the same issue I decided to cancel and was given a store credit I was not able to get my money back I will not be ordering any more special orders from home depot
    by
    • Verified Purchase
    Great toilet. Really easy to install. Flush is...
    Great toilet. Really easy to install. Flush is strong for water saver toilet. Height is taller than my last toilet which is good. Price went down while waiting for my order to arrive and I was charged lower price when I called.
    by
    • Verified Purchase
    It came in broken... TWICE!...
    It came in broken... TWICE!
    by
    • Verified Purchase
    It was easy to assemble....
    It was easy to assemble.
    by
    • Verified Purchase
    I made a big mistake thinking that American Standard was...
    I made a big mistake thinking that American Standard was the old company it once was! I have bought several Toilets over the pst years and this one is the worst! The low water type flushing system is a joke! You have to flush it several times compared to the comparable Koehler model .
    by
    Response from AmericanStandardBrandsOct 17, 2018
    HomeDepotCustomer, thank you for your review. We apologize for the inconvenience that you experienced. Please contact us directly through the American Standard website "Contact Us" located at the bottom of our home page so we can assist you. Sincerely, American Standard Tech Team AmericanStandard
    • Verified Purchase
    I am very happy with this toilet. It uses less...
    I am very happy with this toilet. It uses less water and very easy to use. The chair height is perfect for me.
    by
    • Verified Purchase
    overflow pipe needs to be higher so the water level can be raised to get a better flushing action
    overflow pipe needs to be higher so the water level can be raised to get a better flushing action
    by
    • Verified Purchase
    • Recommended
    Received a new tank after calling that original tank received...
    Received a new tank after calling that original tank received was broken. Great service. Git second tank after original was received broken. Great service. Installed. Ready and running.
    by
    • Verified Purchase
    WE ARE 60 YEARS OLD AND GOT TIRED OF SITTING...
    WE ARE 60 YEARS OLD AND GOT TIRED OF SITTING ON THE FLOOR TO USE THE STOOL THIS STOOL MAKES IT SO MUCH EASIER I HAVE USED THE SMALLER STOOLS AND YOU CAN REALLY SEE AND FEEL THE DIFFERENCE. IT WAS A GREAT PURCHASE FOR US
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    • Verified Purchase
    1 found this review helpful
    had a plumber install. we were pleased with the ease....
    had a plumber install. we were pleased with the ease. had no trouble installing.
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    • Verified Purchase
    Appears to be what I ordered and arrived in good...
    Appears to be what I ordered and arrived in good condition
    by
    • Verified Purchase
    I am going on a previous experience as I have...
    I am going on a previous experience as I have not installed the new one
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    • Verified Purchase
    Showing 1-30 of 37 reviews