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Customer Reviews for Andersen 28-3/8 in. x 48 in. 400 Series White Clad Wood Casement Window with Pine Interior, Low-E Glass & Stone Hardware, Right

Internet #100051438

Model #CW14 R

Store SKU #414648

  • Perma-Shield vinyl exterior is low maintenance and long-lasting
  • Energy efficient low-E4 insulated glass included
  • Multi-point lock adds security and ensures weathertightness

Customer Reviews

  • 4.6
    out of 77 reviews
  • 90% recommend this product
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Showing 1-30 of 77 reviews
These windows look awesome. Light & easy to install. These...
These windows look awesome. Light & easy to install. These come with the straight arm operators required to meet egress requirements - huge plus. Very minimal packaging; check entire window long before day of install. Noise insulation isn't amazing. Not all interior frame parts glued in - be careful
by
    These windows look awesome. Light & easy to install. These...
    These windows look awesome. Light & easy to install. These come with the straight arm operators required to meet egress requirements - huge plus. Very minimal packaging; check entire window long before day of install. Noise insulation isn't amazing. Not all interior frame parts glued in - be careful
    by
      by
        Not very good customer service, 400 series windows
        I start off by noting that I researched various window makers. I have had problems with Marvin, and others dislike Pella. One thing many have in common was that they did like their Andersens by comparison to the other two. We have lived with ours for a couple of years now. An early problem was a screen was damaged by my (professional) installer and there is apparently no way to re-screen the special materials used by Andersen. They eventually offered to sell me a replacement screen at some discount off an outrageous price, leaving me little choice. Needless to say, this did not sit well with me. As casement windows, they use handles to crank the windows open and closed. Like many such windows made in the last 30 years or so, the handles are basically junk. That means they DO NOT stay securely fastened to the crank mechanism. I retighten each of them about twice per year, but this is unacceptable. On a positive note, I was able to get these double glazed windows without inert gas fill which can cause a variety of problems, depending upon air pressure changes. I suggest you do the same. Also they look fairly attractive.
        by
          1 found this review helpful
          Awesome product, simple install, well built, great price....
          Awesome product, simple install, well built, great price.
          by
          • Verified Purchase
          Have been an Andersen Window fan for many years. They...
          Have been an Andersen Window fan for many years. They have continued to make improvements over the years. My home was built in 1895, the windows were replaced in 1985, and then an addition in 2008. With 4 kids some of those Windows have been broken over the years. It’s definitely nice knowing I can order replacement glass for a window manufactured 36 years ago. The Andersen Company makes quality Windows that stand the test of time and through some of the harshest weather conditions from -35 degrees to 100+ degrees with all the wind, rain and snow that comes along with what the Midwest weather can hit with. You can’t go wrong…buy Andersen Windows…you won’t have to worry about them again.
          by
          • Verified Purchase
          Rating provided by a verified purchaser...
          Rating provided by a verified purchaser
          by
          • Verified Purchase
          These windows look amazing and made a world of difference....
          These windows look amazing and made a world of difference.
          by
          Response from Andersen WindowsJun 7, 2021
          Thank you for the very good rating. It brings us satisfaction in knowing that you love our Andersen casement wood window. We look forward in having more transactions with you. Andersen
          • Verified Purchase
          Worked well for egress window...
          Worked well for egress window
          by
          • Verified Purchase
          1 found this review helpful
          Great casement window for the money....
          Great casement window for the money.
          by
          • Verified Purchase
          Rating provided by a verified purchaser...
          Rating provided by a verified purchaser
          by
          • Verified Purchase
          Fit like a charm. Went in with no issues.
          Fit like a charm. Went in with no issues.
          by
          • Verified Purchase
          • Recommended
          Rating provided by a verified purchaser...
          Rating provided by a verified purchaser
          by
          • Verified Purchase
          Great product, you get a great window at a great price.
          Great product, you get a great window at a great price.
          by
          • Verified Purchase
          • Recommended
          Rating provided by a verified purchaser...
          Rating provided by a verified purchaser
          by
          • Verified Purchase
          Window is great. Went in easy. Easy to open. Meets...
          Window is great. Went in easy. Easy to open. Meets code in my state for egress window. I feel much safer in my basement now. Much cheaper than other sites and still well made. Highly recommend. Do understand though, at this price you have to buy exterior and interior trim kits.
          by
          • Verified Purchase
          For an off the shelf window, this window worked out great. Great price an window operation is goo...
          For an off the shelf window, this window worked out great. Great price an window operation is good. Good value
          by
          • Verified Purchase
          • Recommended
          Rating provided by a verified purchaser...
          Rating provided by a verified purchaser
          by
          Response from AndersenDec 16, 2020
          Thank you for the high rating. We hope you continue to enjoy your Casement Window! - Megan Andersen
          • Verified Purchase
          Rating provided by a verified purchaser...
          Rating provided by a verified purchaser
          by
          • Verified Purchase
          I would have given it five stars if they had included an insect screen. Virtually no mention of t...
          I would have given it five stars if they had included an insect screen. Virtually no mention of the need for screens in the product description. I doubt that there are many climates that wouldn't benefit from screens with these windows. Include them in the cost and offer a credit for excluding them!
          by
          • Verified Purchase
          • Recommended
          1 found this review helpful
          Rating provided by a verified purchaser...
          Rating provided by a verified purchaser
          by
          • Verified Purchase
          Beautiful Window. Well built...
          Beautiful Window. Well built
          by
          • Verified Purchase
          dropped the ball....
          Ordered 3 windows, got the notice they were ready for p/u got to store snd found only 2. Them they said they couldnt help me locate another store with one... Some notice would hsve been nice. Great job home depot, you should just take yourself out the game!
          by
            • Recommended
            2 found this review helpful
            Solid construction for a vinyl clad, wood interior casement. These should meet your local require...
            Solid construction for a vinyl clad, wood interior casement. These should meet your local requirements for emergency egress.Be sure to purchase the screen (sold separately) and check its fit before installing the window. Interior wood framing of the one I bought was a bit tight and there is little to be done once it is installed. Otherwise an excellent product.
            by
            • Verified Purchase
            • Recommended
            Upset
            why doesn't this come with a screen? I purchased two of them thinking there would be one, why wouldn't I. after they were installed by a professional that is when they told me there was none. Disappointed that I would spend this much on an Andersen and they don't provide it!
            by
            Response from AndersenAug 3, 2020
            Thank you for your review to Andersen® Windows. Andersen window and patio doors do not come with insect screens, these are considered accessories. We would love to assist you with ordering the correct insect screen for your windows. Please contact your local Home Depot or call our Solution Center at 888-888-7020 for further assistance. -Megan Andersen
              2 found this review helpful
              Nice window...
              Nice window
              by
              • Verified Purchase
              Rating provided by a verified purchaser...
              Rating provided by a verified purchaser
              by
              • Verified Purchase
              Rating provided by a verified purchaser...
              Rating provided by a verified purchaser
              by
              • Verified Purchase
              Excellent fit....
              Excellent fit.
              by
              • Verified Purchase
              Super easy to install and great quality ...
              Super easy to install and great quality
              by
              • Verified Purchase
              Showing 1-30 of 77 reviews

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              Frame Material

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