Customer Reviews for BLACK+DECKER 4-Slice Stainless Steel Toaster Oven
- Natural convection technology
- 4 Functions: bake, broil, toast, keep warm
- 30-Minute timer with stay-on
Customer Reviews
Apr 1, 2023
Not really an air fryer
Just received my toaster oven which is said to be an air fryer too. There is nothing in the user notes indicating this is an air fryer and no air fryer instructions so I am a bit disappointed. I really needed a small air fryer due to my limited kitchen counter space. Just do not want the hassle of returning this so I will use it as a toaster and frozen snack oven versus my big oven.
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Response from Consumer ServiceApr 3, 2023
Thank you for providing your feedback regarding your Black+Decker Toaster Oven With Natural Convection. I’m sorry to hear that you're unhappy that your oven does not have the air fry feature. We strive to provide excellent support for our customers, and I may have a few options I’d like to discuss with you. Please contact me at youropinionmatters@spectrumbrands.com and reference ID number 42337556 so that I may be able to better assist you.
Customer review from blackanddeckerappliances.comAug 5, 2022
Toaster oven
The black and decker toaster ovens last forever! They work like a charm and doesn't take forever to heat up. I love the black and decker kitchen stuff so much!
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Customer review from influenster.comAug 4, 2022
Black and Decker 4-Slice Toaster
Our little toaster oven is well used and shows it. (hence the no picture) it's an eyesore at this time and no amount of cleaning can make it better, but function it does. For toast and broiling it works well and quick. This is not a machine you want to bake in even though it's a feature. You need to bake all day long (hours!) for that little oven to actually bake something. I'm looking to replace the poor overworked toaster in the near future and will most likely go with the Back and Decker brand again.
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Response from Consumer ServiceAug 5, 2022
Thank you for providing your feedback regarding your Black+Decker Toaster Oven with Natural Convection. I'm glad to hear that your oven is working well for you, but I’m sorry to hear of the difficulties you're having with cleaning your oven. We strive to provide excellent support for our customers, and I may have a few options I’d like to discuss with you. Please contact me at youropinionmatters@spectrumbrands.com and reference ID number 42261282 so that I may be able to better assist you.
Customer review from influenster.comJul 18, 2022
User friendly but instructions suspect.
Instructions for the toaster / timer mode appear to be in error. If one turns the setting knob clockwise to "10" then counterclockwise to the desired setting as instructed, it seems to force the timer mechanism to speed up, likely promoting breakage.
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Response from Consumer ServiceJul 18, 2022
Thank you for offering your feedback regarding your Black+Decker Toaster Oven with Natural Convection. I'm sorry to hear that you were somewhat disappointed in the design of the timer dial, but I'm glad it has been operating properly. This oven is designed to be turned to 10 first, and then to the desired time or toast shade. This needs to be done to activate the timer. I want to assure you that we proactively monitor feedback from consumers like you to drive continuous improvement into our products, and your comments and experience will be shared with our Quality and Engineering Team. I'm confident your new oven will provide excellent performance, but should you ever need assistance with it, I'd be happy to help. Please contact us at youropinionmatters@spectrumbrands.com and reference ID number 42255307, so I can address any of your concerns.
Customer review from blackanddeckerappliances.comMay 31, 2022
Beautiful and Functional!
[This review was collected as part of a promotion.] With the exception of the timer knob being a bit difficult to turn (and some burnt toast edges), this toaster oven is exactly what I was looking for! As the title states, beautiful and functional.
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Response from Consumer ServiceJun 1, 2022
Thank you for offering your feedback regarding your Black+Decker Toaster Oven with Natural Convection. I’m sorry to hear that you're having some difficulties with your oven, but I'm glad to hear that you like your oven. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your oven has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Customer review from blackanddeckerappliances.comMay 12, 2022
BLACK+DECKER 4-Slice Stainless Steel Toaster Oven, Silver
It works well, smaller than expected though
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May 4, 2022
BETTER than I expected!!!...
BETTER than I expected!!!
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Apr 26, 2022
Slightly more complicated to others I've had, 3 of the...
Slightly more complicated to others I've had, 3 of the dials need to be turned to the "toast" setting, you have to turn the timer/toast dial past 10 minutes and back again to turn it on and the lightness/darkness dial consists of 3 icons indicating light, medium and dark with lines in between instead of numbers so it's not certain you will get the same results each time. Good value, nice compact size, and there's a tray below the baking grill to catch crumbs.
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Mar 23, 2022
I’ve been using B&D toaster ovens for decades. This one...
I’ve been using B&D toaster ovens for decades. This one is as good as the others. Heats up quickly, space saving. Can’t beat the price!
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Feb 14, 2022
Cooks well. Knobs are hard to turn....
Cooks well. Knobs are hard to turn.
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Feb 8, 2022
It toasts fine and works great as a warmer which...
It toasts fine and works great as a warmer which are the reasons I purchased it. But the smooth s.s. knobs are not user friendly if you fingers are the least bit damp. I would not buy it again.
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Dec 29, 2021
It was a gift so I cannot review this item.
It was a gift so I cannot review this item.
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Oct 23, 2021
It took one try to recognize how the timer needs...
It took one try to recognize how the timer needs to be set, but after that failure, it has worked flawlessly for toasting and heating.
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Sep 26, 2021
very shiny
toaster oven works like a charm but I forget how shiny new stainless steel can be -- would have preferred white
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Response from Customer ServiceSep 27, 2021
Thank you for offering your feedback regarding your Black+Decker Toaster Oven with Natural Convection. I'm sorry to hear that you were somewhat disappointed in the design of your oven, but I'm glad it has been operating properly. I want to assure you that we proactively monitor feedback from consumers like you to drive continuous improvement into our products, and your comments and experience will be shared with our Quality and Engineering Team. I'm confident your new oven will provide excellent performance, but should you ever need assistance with it, I'd be happy to help. Please contact us at youropinionmatters@spectrumbrands.com and reference ID number 42155314, so I can address any of your concerns.
Customer review from blackanddeckerappliances.comJun 21, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Mar 18, 2021
Works well in the available space...
Works well in the available space
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Mar 6, 2021
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Feb 25, 2021
A perfect fit for what we were looking for.
We purchased this toaster oven to replace the one we had that just stopped working after about 20 years. It was the right size for our counter space, not complicated to operate and best of all, does a good job, especially since it gets used almost 7 mornings a week.
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Response from Customer ServiceFeb 25, 2021
Thank you for sharing your feedback regarding your Black+Decker Toaster Oven with Natural Convection. I’m glad to hear that your oven is working well for you! With regard to your rating, please let me know if there's anything I can do to improve your experience. Please contact me at youropinionmatters@spectrumbrands.com and reference ID number 42071285 so that I may better assist you.
Customer review from blackanddeckerappliances.comFeb 18, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Jan 31, 2021
We've been very happy with the toaster oven. It works...
We've been very happy with the toaster oven. It works more quickly than our previous one, and looks nice. We chose this one in particular because it is not as big as some other models, so it takes less space in the kitchen.
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Jan 29, 2021
The Best thing I have bought in a long time...
The Best thing I have bought in a long time I would buy again
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Jan 29, 2021
I have never owned a toaster oven before and I am totally thrilled with this. If there was more m...
I have never owned a toaster oven before and I am totally thrilled with this. If there was more more than one person in my household I would recommend getting a bigger one - but this one is perfect for me. And it also looks very handsome on my counter.
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Jan 15, 2021
I gave it to my niece as a Christmas present....
I gave it to my niece as a Christmas present. She loved it thank you.
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Jan 15, 2021
I had to return the toaster because it wasn’t the...
I had to return the toaster because it wasn’t the right size for my expectations.
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Jan 13, 2021
Toasts well
I have owned several toaster ovens but this one is the best for actually toasting bread evenly. I also use it for warming up items such as rolls, precooked pizza, and making grilled cheese sandwiches, but I did not plan to use it for cooking meat or meals. The stainless steel look is clean and the size is perfect. The crumb tray is easy to remove.
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Customer review from blackanddeckerappliances.comJan 10, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Jan 9, 2021
Toaster dial is weird how you have to turn it...
Toaster dial is weird how you have to turn it one way then back to where you want it to toast at. Also the temperature dial is hard to regulate to correct spot each time.
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Dec 5, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Nov 30, 2020
Very good toaster oven at a very good price. The...
Very good toaster oven at a very good price. The only thing that keeps it from 5 stars is that the shiny "chrome" finish on the knobs, can sometimes make the timer knob to slippery to easily set.
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Nov 15, 2020
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