I was only able to charge the battery twice before it indicated it was bad and wouldn't take a charge. The replacement batteries are really pricey too. Based on other reviews I think I might just need to buy a different brand hedge trimmer.
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Response from CSJun 28, 2024
Hello. We appreciate your feedback on the LBX1540. We are sorry to hear that you are having problems with your tool. Your satisfaction is our top priority. We have reached out to you via email at the address you have provided to assist you further with this matter.
Thanks, Mitzy BLACK+DECKER
Customer review from blackanddecker.com
May 8, 2024
battery .. blinking red light
battery won't charge, just getting a blinking red light that suggests won't charge. I barely use it for my leaf blower, not replacing for $94 , i'll just buy a different brand.
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Response from SBD_Product ExpertMay 9, 2024
Hello jimindiana. I appreciate your feedback on the LBX2040 and I'm sorry to hear your battery is not charging. Your satisfaction is our top priority. Please contact support at WECARE@sbdinc.com and reference Ticket #9840042 so we have all information available from your review. I look forward to hearing from you so we may assist you with a solution. Lee, BLACK+DECKER
Jun 12, 2022
Battery dead after one year
My battery was used maybe 5 times and now will not charge. It is for my trimmer. Replacing is very expensive. Is there a warranty? I have several B&D tools and their batteries hold up very well.
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Response from SBD_Product ExpertJun 16, 2022
I am sorry to hear of the issue you are having with your battery. We would like to speak to you about the Factory warranty on the product and assist you further with getting the issue resolved. Please contact us at wecare@sbdinc.com and reference ticket # 4704549. Michelle BLACK+DECKER Social Media Rep
2 found this review helpful
Sep 11, 2024
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Verified Purchase
Aug 28, 2024
Wish I had ordered this sooner! It makes my electric lawn mower work like new.
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Verified Purchase
Aug 21, 2024
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Verified Purchase
Aug 21, 2024
After my original battery died, I was happy to be able to buy a replacement. I can now complete all of my yard trimming work with one charge.
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Verified Purchase
Aug 14, 2024
Battery charged quickly and rapidly for quick use or use in a very short time.
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Verified Purchase
Aug 7, 2024
Pleased with product
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Verified Purchase
Jul 31, 2024
Battery doesn't last any 15 minutes if your lucky.
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Verified Purchase
Jul 25, 2024
Not worth it
I have 2 batteries for my mower. Within a year they both only charge to 2 bars and then start blinking red. Within 15 minutes of mowing both batteries are completely dead.
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Response from BLACK+DECKERJul 25, 2024
Hello Ktina, I appreciate your feedback on the LBX2040 40V MAX* 2.0 Ah Lithium Ion Battery and I'm sorry to hear you have 2 batteries that are no longer working. Your satisfaction is our top priority. We will be reaching out to you via email at the address you have provided to assist you further.
Thank you, Roxy
Customer review from blackanddecker.com
Jul 24, 2024
The delivery was quick and easy to access through the store.
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Verified Purchase
Jul 24, 2024
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Verified Purchase
Jul 11, 2024
Is expensive but lasts a lot longer than other batteries.
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Verified Purchase
Customer review from blackanddecker.com
Jul 10, 2024
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Verified Purchase
Jul 5, 2024
Lithium Ion 40v battery lasts only one hour
A brand new string trimmer with LItium Ion Battery that was supposed to last 4 hours. I used my new trimmer and it conked out after one hour!!!! I was hoping for a more durable and better performing product!!!
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Response from LeeJul 23, 2024
Hello PeterP. We appreciate your feedback on the 40V Max Battery. Your satisfaction is our top priority. Please contact support at WECARE@sbdinc.com and include a brief description of the issue you are having along with your contact information so we have all information available to assist you.
Customer review from blackanddecker.com
Jul 5, 2024
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Verified Purchase
Jul 4, 2024
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Verified Purchase
Jul 3, 2024
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Verified Purchase
Jul 2, 2024
Not a great investment
Got two with an electric mower. I'm not overly particular and my grass isn't thick so I only mow a handful of times per season. So I've had this battery for over a year but it has maybe 10 cycles on it. I get the blinking red light when charging now, same as others describe. I'm disappointed and expect better longevity and quality control from my tools. Creating waste like this is a shame.
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Response from CSJul 2, 2024
Hello. We appreciate your feedback on the LBX2040. We are sorry to hear that you are having problems with your tool. Your satisfaction is our top priority. We have reached out to you via email at the address you have provided to assist you further with this matter.
Thanks, Mitzy BLACK+DECKER
Customer review from blackanddecker.com
Jun 23, 2024
Works!
I have several Black & Decker power tools and needed another rechargeable battery.The tools use the 40V battery. Works great!
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Verified Purchase
Customer review from blackanddecker.com
Jun 19, 2024
Bad batteries
Charging takes forever, battery doesn't hold a charge for long, and to top it all off the battery breaks very quick. I would not recommend!
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Response from CSJun 27, 2024
Hello. We appreciate your feedback on the LBX2040. We are sorry to hear that you are having problems with your tool. Your satisfaction is our top priority. We have reached out to you via email at the address you have provided to assist you further with this matter.
Thanks, Mitzy BLACK+DECKER
Customer review from blackanddecker.com
Jun 19, 2024
Never received battery - after first order it got LOST - ordered again & took so long I got the battery somewhere else & cancelled order.
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Response from SBD_Product ExpertJun 21, 2024
Dear Valued Home Depot Customer, to better assist you, please contact the HD.com customer service department at 800-430-3376 call any day between 6 a.m. and 2 a.m. EST, or call your local store, they can either answer your question or transfer you to your local store to answer your specific question.
Verified Purchase
Jun 19, 2024
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Verified Purchase
Jun 19, 2024
High quality product, long battery life, good price, timely delivery.
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Verified Purchase
Jun 19, 2024
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Verified Purchase
Jun 18, 2024
More Power to Me
My lawnmower came with 2 batteries, but I needed a 3rd to get through both front and back yards. I bought an authentic Black + Decker battery and am pleased with the result.
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Verified Purchase
Customer review from blackanddecker.com
Jun 13, 2024
Planned obsolescence
After one year of spare use it's junk because the battery has gone bad.
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Response from MitzyJun 14, 2024
Hello. We appreciate your feedback on the LBX2040. We are sorry to hear that you are having problems with your tool. Your satisfaction is our top priority. We have reached out to you via email at the address you have provided to assist you further with this matter.
Thanks, Mitzy BLACK+DECKER
Customer review from blackanddecker.com
Jun 7, 2024
doesn't charge
paid $100 for a battery that won't charge.. trying to get a return started is not working very well.
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Response from SBD_Product ExpertJun 7, 2024
Hello Roach, I appreciate your feedback on the Model #LBX1540 and I'm sorry to hear the battery won't charge. Please contact support at WECARE@sbdinc.com and reference ticket 10114149 so we have all the information available from your review Thanks, Deeris BLACK+DECKER
Jun 6, 2024
I really haven’t used it yet. It did charge up rapidly. It’s ready to go whenever I get ready to use my weed-eater. Thanks.