I do not write many reveiws so I know by me writing this it has got to be an EXCELLANT product! I have owned one of these (same one) for at least 5 yrs. now and it is still going strong. Just completed cropping a LARGE Jacaranda tree. We took 12ft. plus limbs out and the limbs on some of them were at least 6 to 8 inches in diameter. The only things I would recommend is clean saw after every use and store in its carrier (not sure if it comes with that anymore) and oil it. Have not had to replace chain yet. I would also recommend having at least 3 charged batteries total for a large job. It pays for itself if you think how much it would cost you to hire someone to do it. They wanted $400.- to do what I just completed!!
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DIY
Recommended
30 found this review helpful
Sep 7, 2024
Buy a gas operated
Bought thos pole saw last year, only used it a few times and while using it for the first time this year, it stopped workimg mid cut and will not work at all now.
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Response from Customer ServiceSep 9, 2024
Hello, We appreciate your feedback and we are sorry to hear the issues that you are having with your unit. We have reached out to you via email at the address you have provided and have assisted you with this issue.
Thanks
Black+Decker®
Social Media Team
Customer review from blackanddecker.com
Sep 1, 2024
After receiving the pole saw I find the unit is heavy and the battery doesn't last long.
It certainly doesn't meet my expectations.
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Response from SBD_Product ExpertSep 6, 2024
Hello Richard. I'm sorry to hear you are not happy with the LPP120B. We would like to get some more information to determine if there is an issue with the product. Please contact support at WECARE@sbdinc.com and include a brief description of the issue you are having along with your contact information so we have all information available to assist you. Lee, BLACK+DECKER
Verified Purchase
Aug 28, 2024
NOT telescoping, at least as most people define the word. It's an extension saw. The product details clearly state it's telescoping. It's not. I should have researched more but I wanted this tool (nice that it's sold as a tool-only option) to go w/several other B&D tools, batteries & chargers. It comes in 3 sections. The trigger section & saw section always have to be used. The 3rd section is the optional extension (middle) piece to make the tool longer. I can certainly live with it, but not real pleased. The box arrived half opened at the top & with a big gouge in the side of the box. Luckily, no damage to the saw but seems to be a poor way to ship this tool.
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Response from SBD_Product ExpertAug 29, 2024
Hello. Thank you for taking the time to provide your feedback. Your feedback is valuable as we take into consideration every piece of feedback that we come across. I will pass this along to our product team for review. It is feedback like yours that allows us to make improvements. Thanks Black+Decker® Social Media Team
Verified Purchase
2 found this review helpful
Aug 16, 2024
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Verified Purchase
Aug 2, 2024
Chain link kept having kick back. Got stuck in branches … ran hot. Battery usage was poor.. only lasted 30 minutes
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Response from SBD_Product ExpertAug 6, 2024
Hello Sursattie. We appreciate your feedback on the LPP120B. Your satisfaction is our top priority. Please contact support at WECARE@sbdinc.com and include a brief description of the issue you are having along with your contact information, so we have all information available to assist you. Thanks, Deeris BLACK+DECKER
Verified Purchase
1 found this review helpful
Jul 24, 2024
Exactly what I needed
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Verified Purchase
Jul 24, 2024
Product worked as advertised. Easy to assemble and easy to use. My only complaint was that it was too heavy for me to use effectively. I’m a 77 year old male in good health, but item is better suited for a younger person. Unfortunately I had to return the Pole Saw.
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Verified Purchase
Jul 17, 2024
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Verified Purchase
Jul 17, 2024
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Verified Purchase
Jul 11, 2024
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Verified Purchase
Jul 3, 2024
It’s a welcome change from what I had before. Thank you
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Verified Purchase
Jul 3, 2024
The chainsaw is great, it’s not just one length, can by adding or removing sections shorten or lengthen
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Verified Purchase
Jun 20, 2024
I purchased the black and decker pole saw mainly because it was light weight. It was a little awkward at first, but once I got the hang of it, worked like a champ. I bought it to trim off small limbs. I cut 3-4 inch ones and had no problems at all. Used it for over ah hour and still had max battery charge. I would recommend this to anyone looking for a pole saw that needs to trim up higher limbs and keep control with it being so light weight
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Verified Purchase
Jun 20, 2024
I bought this to trim some broken branches I could not reach easily from the ground. It works pretty good but you are limited to the size of the branch by the length of the blade. That said it did the job for me and what I wanted to trim. Worth the money. I already had a battery for it so I did not have to purchase a battery or charger.
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Verified Purchase
Jun 10, 2024
Falls Apart Easily
We've had this saw for about a year. We used it one day last summer to cut some tree limbs. The chain kept falling off and we had to disassemble and reassemble 5 times. Used it again this week and cut three branches before the chain came loose. Now the part that holds the screw is stripped and we cannot secure the chain. Big waste of money.
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Response from SBD_Product ExpertJun 11, 2024
Hello Kevin, I appreciate your feedback on the Model #LPP120B and I'm sorry to hear of the issues you are experiencing with the chain. Please contact support at WECARE@sbdinc.com and reference ticket 10155819 so we have all the information available from your review Thanks, Deeris BLACK+DECKER
Recommended
2 found this review helpful
May 8, 2024
Just got this but it worked really well. Cut through 3 inch limbs easily. Not too heavy to maneuver around.
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Verified Purchase
1 found this review helpful
May 1, 2024
Great tool. I've cut several small trees that were in the way
Also cut branches. GREAT TOOL!!
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Verified Purchase
Apr 24, 2024
Since I've had this polesaw it has performed really well, buzzes through limbs pretty quickly, I haven't used it with the extension yet.
This saw will replace my manual polesaw for good, the blades for manual saws all seem wimpy and flex as well as constantly
Getting stuck in the cut.
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Verified Purchase
1 found this review helpful
Apr 24, 2024
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Verified Purchase
Feb 28, 2024
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Verified Purchase
Jan 24, 2024
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Verified Purchase
Jan 24, 2024
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Verified Purchase
Jan 17, 2024
This is a great product for which I will get lots of use.
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Verified Purchase
Dec 27, 2023
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Verified Purchase
Nov 15, 2023
I've used this saw a couple times now, and it works really well. When fully extended the pole does flex a bit, so keep that in mind. I'll have to hire an arborist to trim the branches that are way up high, but this allowed me to easily cut down a bunch of lower branches that were too high/thick for me to reach with a ladder and pruner/lopper. It's more convenient than a manual saw, too.
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Verified Purchase
1 found this review helpful
Nov 8, 2023
This is my third one. Living on 8 acres with woods I wear them out! They are lightweight, very easy to assemble & handle. I believe it’s the best on the market. Only con: 30 minutes per battery charge. So buy extra batteries!
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Response from SBD_Product ExpertDec 3, 2023
Hello HomeDepotCustomer, your feedback is valuable as we take into consideration every piece of feedback that we come across. We have documented your comments and sent them to our product team for review and future consideration. It is feedback like yours that allows us to make improvements. Thanks, Mike BLACK+DECKER.
Verified Purchase
1 found this review helpful
Nov 1, 2023
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Verified Purchase
Oct 18, 2023
Too heavy and bulky at full extension
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Response from SBD_Product ExpertOct 19, 2023
Hello PAM Thank you for your feedback regarding cordless battery powered pole saw model number LPP120B I am sorry to hear you are unhappy with this product and would be more than happy to assist you with a resolution. If you would like further assistance, please email support at wecare@sbdinc.com and reference ticket 8330777 ,so all information is easily available for the agent to assist you further. Thanks, Sherri BLACK + DECKER
Verified Purchase
1 found this review helpful
Oct 13, 2023
I have had this unit for a month or so now. So far it is doing a great job. All my other cordless stuff is B&D so I didn't want to buy another brand and go thru the hassle of buying other batteries and chargers. This seems to be a good little saw for the money.