After just two weeks of daily use we're very pleased with our new brewer. Understand two things:...
After just two weeks of daily use we're very pleased with our new brewer. Understand two things: there is no heating surface under the carafe and the lid will not fit on the carafe with the filter basket in place. The brewing goes quickly so stay nearby until the brewer switches off automatically. Have a dish cloth handy. After the coffee stops flowing into the carafe, use the dish cloth to catch any hot drips and remove the filter basket (we then set it in the sink to drain). Then immediately screw the lid onto the carafe to retain the heat! The coffee is very hot when brewed; the high heat and "shower head" design provide the great flavor. The carafe is well insulated and keeps the coffee plenty warm with the lid installed.
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Response from Bonavita ExpertMar 26, 2020
Thank you for taking the time to review your Bonavita coffee brewer. We are happy to hear that you are pleased with your new brewer. If we may every be of assistance, please email us at customersupport@bonavitaworld.com. Thank you.
excellent machine but the carafe is not insulated letting sitting...
excellent machine but the carafe is not insulated letting sitting coffee cool
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Response from Bonavita ExpertJul 19, 2021
Thank you for taking the time to review your Bonavita coffee brewer. The thermal carafe is vacuum sealed and designed to keep coffee hot for about one hour. If yours does not, please complete the warranty claim form on the support tab of the Bonavita website to receive a replacement carafe. Thank you.
This simple and fast coffee brewer makes a nice cup...
This simple and fast coffee brewer makes a nice cup of coffee. I was specifically looking for one with a thermal pot and one that was on the smaller size (40 oz), and this one fit the bill. It takes up smaller counter space than most others and does keep the coffee hot for well over an hour. I previously was using a pour over to make my daily coffee for well over 2 years, but wanted a change to something that didn't require as much work and would keep my coffee hotter, which this does. There is nothing fancy with this coffeemaker, no presets, or the ability to make a single cup, so it may not be for everyone, but for me, it is exactly what I was looking for and I am very happy with it.
I have the original version of this product and it...
I have the original version of this product and it always made very good coffee and was brewed at the proper temperature. Also the thermo carafe was glass lined and kept coffee hot for many hours if you pre-heated it. I purchased the new Bonavita Connoisseur and it is a big disappointment. The product looks good but overall has a much cheaper fabrication, probably to reduce cost. The problem is it does not maintain the proper temperature when brewing and also the new thermo carafe is stainless steel inside and out. Even when pre-heated it does not keep the coffee hot for more than one hour. This is partially due to the fact the e new brew temp is not correct. I have been a big fan of Bonavita in the past and have recommended the product to many people; unfortunately I cannot recommend the new Connoisseur model. It is definitely not for the connoisseur. Moving on to Technivorm.
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Response from Bonavita ExpertApr 1, 2021
Thank you for taking the time to review your Bonavita coffee brewer. We truly appreciate your feedback and are sorry to hear that you are dissatisfied with this coffee brewer. If you would like to further discuss your experiences or if we may be of further assistance, please email us at customersupport@bonavitaworld.com. Thank you.
Made worst coffee ever, leaked, and was generally an ergonomic...
Made worst coffee ever, leaked, and was generally an ergonomic disaster
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Response from Bonavita ExpertApr 3, 2020
We are very sorry to hear of the issues you experienced with your Bonavita coffee brewer. Please email us at customersupport@bonavitaworld.com to further discuss your experience and allow us to make this right for you. Thank you.
Verified Purchase
1 found this review helpful
Mar 31, 2020
This coffee brewer makes excellent coffee. It is fast, easy...
This coffee brewer makes excellent coffee. It is fast, easy to use, and easy to clean.
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Response from Bonavita ExpertApr 3, 2020
Thank you so much for taking the time to review your Bonavita coffee brewer. We appreciate you as a customer. If we may ever be of assistance, please email us at customersupport@bonavitaworld.com. Thank you.
Verified Purchase
1 found this review helpful
Mar 13, 2020
The brew is really fast, and hot. This part is...
The brew is really fast, and hot. This part is great. The unit is 8 cups only. It brews with the lid off, so when it’s done brewing, you put the lid on. There are no features for a timer. These are all things that may have been advised prior to purchasing. Otherwise it is a great coffee maker.
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Response from Bonavita ExpertApr 3, 2020
Thank you for taking the time to review your Bonavita coffee brewer. We appreciate your feedback and will pass these along to our design team. Thank you.
Coffee quality medium-high.
Rapid process, start to finish.
Thermos carafe keeps coffee warm, but needs to be seasoned with hot water so coffee's heat isn't used heating up the carafe.
Can't remove carafe until brewing complete; no valve in bottom of ground holder.
With screw-on lid in place the carafe does not fit under the grounds basket.
Makes only 8 cups.
On-line order and delivery quick and easy.
Purchased because of Cook Magazine review which did not include any of the downsides. It makes good coffee, and I will keep it, but I'll always feel a bit disappointed.
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Response from Bonavita ExpertApr 3, 2020
Thank you for taking the time to review your Bonavita coffee brewer. We appreciate your feedback and will pass this along to our product design team. If we may be of assistance, please email us at customersupport@bonavitaworld.com. Thank you.
DIY
Verified Purchase
Recommended
Mar 10, 2020
The product was as good as advertised and the ordering...
The product was as good as advertised and the ordering and pick up was seamless. Will order from Home Depot again.
The coffeemaker was for my husband. He says it makes great coffee and is easy to operate and clean. He especially likes taking the insulated carafe to his home office for refilling his cup without having to go back to the kitchen. The coffee stays plenty hot for him.
Flimsy built, don't try and pour water using the carafe;...
Flimsy built, don't try and pour water using the carafe; spills every time. No timer. We set the filter and coffee the night before; filter folds.
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Response from Bonavita ExpertMar 6, 2020
We are sorry to hear of the issue you're experiencing with your Bonavita coffee brewer. Please email us at customersupport@bonavitaworld.com so that we may be of further assistance. Thank you.
Coffee pot is simple to use, Makes a fast and good cup of coffee. I like that it turns off when coffee has brewed. Fill the stainless container first with hot water per instructions before brewing especially if adding cream to your coffee if you want really hot coffee.
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Verified Purchase
Feb 19, 2020
Coffee tastes great. Thermal carafe holds the heat....
Coffee tastes great. Thermal carafe holds the heat.
This is my second time purchase of Bonavita coffee brewer....
This is my second time purchase of Bonavita coffee brewer. My first one I got 8 years ago and its still working however I decided to get new updated model. It is the simplest coffee maker which makes the best coffee
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Verified Purchase
Feb 11, 2020
Works well but plastic top and coffee filter seem to...
Works well but plastic top and coffee filter seem to conflict with the coffeepot "space" pour top, so you need to remove coffee basket immediately after brewing which is still OK.
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Response from Bonavita ExpertMar 26, 2020
Thank you for taking the time to review your Bonavita coffee brewer. If we may every be of assistance, please email us at customersupport@bonavitaworld.com. Thank you.
Verified Purchase
1 found this review helpful
Feb 5, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Feb 4, 2020
Bonavita Connoisseur One-Touch Coffee Brewer did not work well for...
Bonavita Connoisseur One-Touch Coffee Brewer did not work well for me. It was simple to use with one button however was not able to get strong brewed coffee after much try. The coffee canister did not keep coffee hot for very long and when I mean long I talking about 15 to 20 minutes. Overall I was not happy with my new Connoisseur and returned.
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Response from Bonavita ExpertMar 6, 2020
We are sorry to hear that this coffee brewer was not a good fit for you. Please email us at customersupport@bonavitaworld.com for further assistance. Thank you.
Water does not distribute evenly. Doesn't seem right....
Water does not distribute evenly. Doesn't seem right.
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Response from Bonavita ExpertFeb 4, 2020
We are sorry to hear of the issue you are experiencing with your Bonavita coffee brewer. Please complete the warranty claim form found on the support tab of the Bonavita website to receive a replacement. Thank you.
4.5 stars. I bought this after seeing that it is Gold Cup certified to brew coffee at the proper temperature- and the improved taste is noticeable. This is a straightforward unit, simple and easy. -.5 star because you have to take the basket out to put the carafe back with its lid on, awkward.
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Verified Purchase
Jan 22, 2020
Easy to use. Note there is no heating element...
Easy to use. Note there is no heating element under carafe so once carafe is filled, coffee will stay warm for awhile.