The heater was too big, so I didn’t even take it out of the box.
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Response from CadetCustomer SupportMar 28, 2024
Hi AnneMarie,
Sorry to hear but the inches are 35 for this size/wattage. Glen Dimplex Americas Customer Experience Team.
Verified Purchase
Feb 21, 2024
It was leaking oil immediately after instal
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Response from CadetCustomer SupportFeb 22, 2024
Hi Elliot, Please contact Customer Service directly at 1-888-346-7539, Monday to Friday 8am to 4:30pm EST or by email at cs@glendimplexamericas.zendesk.com. Glen Dimplex Americas Customer Experience Team.
Verified Purchase
Feb 1, 2024
Leaks Oil After 14 months
I bought and had professionally installed a unit 14 months ago. It is now leaking fluid and making a hot crayon smell.
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Response from CadetCustomer SupportFeb 1, 2024
Hi Ambb, Sorry to hear. Please contact Customer Service directly at 1-888-346-7539, Monday to Friday 8am to 4:30pm EST or by email at cs@glendimplexamericas.zendesk.com to submit a claim. Glen Dimplex Americas Customer Experience Team.
Nov 29, 2023
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Verified Purchase
Nov 16, 2023
Linking oil after installing
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Response from CadetCustomer SupportNov 16, 2023
HI, If this was just purchased you can return to store for a replacement. If past the return policy dates Please contact Customer Service directly at 1-888-346-7539, Monday to Friday 8am to 4:30pm EST. Glen Dimplex Americas Customer Experience Team.
Verified Purchase
1 found this review helpful
Oct 17, 2023
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Verified Purchase
Aug 12, 2023
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Verified Purchase
May 25, 2023
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Verified Purchase
Mar 22, 2023
Works great! Installed in basement bathroom that had no heat....
Works great! Installed in basement bathroom that had no heat. Nice and toasty now.
by
Verified Purchase
Mar 8, 2023
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Verified Purchase
Feb 9, 2023
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Verified Purchase
Feb 1, 2023
Doesn’t put out quite the amount of heat I expected...
Doesn’t put out quite the amount of heat I expected for the price.
by
Verified Purchase
Jan 23, 2023
Leaks
After a year the oil started leaking from the unit
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Response from CadetCustomer SupportJan 23, 2023
HI Randy, Please contact Customer Service directly at 1-888-346-7539 or by email at cs@glendimplexamericas.com. Send a pictures of the label with model & manufacture date and of the leak to open a warranty claim. Glen Dimplex Americas Customer Experience Team
Jan 4, 2023
Easy installation and provides more uniform electrical baseboard heat. The...
Easy installation and provides more uniform electrical baseboard heat. The SoftHeat Hydronic heater does take a little longer to heat up but definitely more uniform and does not cool off as quickly.
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Verified Purchase
Jun 1, 2022
Looks great. Works great. Easy install. Very happy....
Looks great. Works great. Easy install. Very happy.
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Response from CadetCustomer SupportJun 1, 2022
HI Kenneth,
We are happy that you are happy. Thank you for taking the time to send us feedback. Glen Dimplex Americas Customer Experience Team
Verified Purchase
May 26, 2022
baseboard heater
Heater was even better than i expected
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Response from CadetCustomer SupportMay 26, 2022
Hi Donald.
Thank you for the positive feedback. Glen Dimplex Americas Customer Experience Team
Verified Purchase
Apr 5, 2022
Terrific safe option for heating a bedroom - it doesn't...
Terrific safe option for heating a bedroom - it doesn't ever get too hot to touch.
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Response from CadetCustomer SupportApr 6, 2022
Good Day,
We are happy you are satisfied with the purchase of our product/
Glen Dimplex Americas Customer Experience Team
Verified Purchase
Mar 16, 2022
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Verified Purchase
Jan 25, 2022
Great heater
High quality, works great (very quiet compared to the baseboard heater it replaced), reasonably priced. Had a few technical questions on the unit and their technical help was outstanding. Highly recommended!
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Response from CadetCustomer SupportJan 26, 2022
Good Day,
We are very happy you are satisfied with your new product/
Glen Dimplex Americas Customer Experience Team
Recommended
Nov 1, 2021
Easy install, great heating solution....
Easy install, great heating solution.
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Response from CadetCustomer SupportNov 1, 2021
Good Day,
We are happy you are satisfied with your purchase.
Glen Dimplex Americas Customer Experience Team
Oct 16, 2021
The reason I'm giving this 3 stars is not because...
The reason I'm giving this 3 stars is not because the heater is faulty but because Home Depot is erroneously advertising it as heating up to 75 sq. ft. This is not true. The box the heater came in clearly stated that the 35" heater heats a room up to 50 sq. ft. which is significantly less than 75. I alerted HD to this error and asked that they change their advertisement for this item but 3 weeks have gone by and I see that they have not. So, please be aware that although the heater is a good one (so far) it cannot heat the area as stated on the HD website.
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2 found this review helpful
Sep 21, 2021
It provides comfortable heat and easy to install....
It provides comfortable heat and easy to install.
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Response from CadetCustomer SupportSep 22, 2021
Good Day,
We are happy you are satisfied with your purchase. Thank you for posting!
Glen Dimplex Americas Customer Experience Team
Aug 27, 2021
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Apr 30, 2021
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Verified Purchase
Customer review from homedepot.ca
Apr 30, 2021
Soft heat hHydronic baseboard heater
Works very well. Easy to install. Looks very nice and sleek.
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Verified Purchase
Recommended
Customer review from homedepot.ca
Apr 27, 2021
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Verified Purchase
Customer review from homedepot.ca
Apr 21, 2021
Bought as a replacement for a flip house. Looks...
Bought as a replacement for a flip house. Looks very nice and seems to work well.
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Response from CadetCustomer SupportApr 22, 2021
Thank you for the kind review of out products. Have a good afternoon.