Snapped at base connection after about 1 week and very mild winds. Not a happy customer.
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Response from ManufacturerJun 12, 2024
Hello, this base is meant to be used in pair with a table, the size of the umbrella also plays a role in the product functionality, You may reach out to our customer service for a resolution. service@californiaumbrella.com
Recommended
1 found this review helpful
Oct 24, 2023
used product
The HD warehouse sent ne a used item, not happy with dealing with customer service folks.
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Response from ManufacturerOct 26, 2023
Hello Customer, thank you for reaching out to us regarding your base. We are sorry to hear your base was used. Please take pictured of the base that was received, please submit the images to our service team on our California umbrella website, californiaumbrella.com. so we can further investigate. Thank you.
Recommended
2 found this review helpful
Apr 21, 2021
This umbrella base looks like something I bought at a high home furnishings store (West Elm) - it...
This umbrella base looks like something I bought at a high home furnishings store (West Elm) - it has the look but is half the cost. It looks perfect with my white market umbrella. My only wish was that it was 75 lbs instead of 50 lbs because the umbrella does sway when its windy. It hasn't fallen though thankfully.
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Verified Purchase
Recommended
Jun 5, 2020
Cheap components
The thread on the knob used to hold the umbrella in place stripped within three weeks. I was even careful initially to not over tighten but when the umbrella spins in the wind it requires it. A $3 cheap component has rendered my $300 umbrella useless.
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Response from ManufacturerAug 28, 2023
Thank you for your feedback of our umbrella base, and we are sorry to hear of your issue with the product! Our service team can be contacted via the chat integrated with our CaliforniaUmbrella.com website when these issues come up so that we can ensure your continued satisfaction of the product.
6 found this review helpful
Sep 13, 2024
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Verified Purchase
Sep 12, 2024
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Verified Purchase
Sep 11, 2024
Heavy duty strong base.
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Verified Purchase
Sep 11, 2024
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Verified Purchase
Sep 4, 2024
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Verified Purchase
Sep 3, 2024
Good quality! 5 starssss
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Verified Purchase
Sep 3, 2024
Well, know if this base works when the windy season starts at the end of the year beginning of January.
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Verified Purchase
Sep 2, 2024
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Verified Purchase
Aug 21, 2024
The stand is ok. It fits the umbrella.
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Verified Purchase
Aug 21, 2024
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Verified Purchase
Aug 14, 2024
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Verified Purchase
Aug 7, 2024
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Verified Purchase
Aug 1, 2024
The base is heavy, but the vertical tube that screws into the base needs to be improved. This bent on our second day using the umbrella.
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Response from ManufacturerAug 7, 2024
Hi, what size is the umbrella you used to pair the base with? the base needs to be paired with the appropriate size.
Verified Purchase
Jul 31, 2024
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Verified Purchase
Jul 25, 2024
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Verified Purchase
Jul 25, 2024
Loved it . Heavy and study enough to keep my umbrella sturdy in my backyard where I get daily windy gust hitting it and it been round makes it easy to move it around as I roll it into place
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Verified Purchase
Jul 24, 2024
Great base. The perfect weight to support my umbrella. Love the white. The free shipping was a home run!
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Verified Purchase
Jul 17, 2024
The base really helps keep the umbrella sturdy in the high winds.
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Verified Purchase
Jul 17, 2024
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Verified Purchase
Jul 17, 2024
The screw was damaged . Returning the item
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Response from ManufacturerAug 14, 2024
Hi, we welcome all feedback as it helps us improve our products.
Verified Purchase
Jul 17, 2024
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Verified Purchase
Jul 12, 2024
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Verified Purchase
Jul 11, 2024
too light for a moderate breeze
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Response from ManufacturerJul 11, 2024
Thank you for your feedback.
Verified Purchase
Jul 11, 2024
Umbrella stand is very sturdy! 8m pleased with it
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Response from ManufacturerJul 11, 2024
HI, thank you for your positive feedback.
Verified Purchase
Jul 10, 2024
it keeps umbrella stable
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Verified Purchase
Jul 8, 2024
Poor quality
The threads became stripped to secure the umbrella in the stand the second time I used it. I will be returning the umbrella stands.
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Response from ManufacturerJul 11, 2024
Hi Thak you for your feedback as this helps us improve our products.