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Customer Reviews for Chamberlain Universal Clicker Two Button Garage Door Remote Control Black

Internet #301305842

Model #KLIK5U-BK2

Store SKU #1001082721

  • Works with all major garage door opener brands
  • Operates two doors and comes with a long lasting lithium battery
  • Fast and easy wireless programming

Customer Reviews

  • 4.1
    out of 2,659 reviews
  • 76% recommend this product
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Showing 1-30 of 2,659 reviews
Very difficult to program. Process and documentation is NOT user friendly at all !
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Response from TheChamberlainTeamJul 8, 2024
Hello, thank you for your review. We apologize for the inconvenience and we're sorry to hear of the negative experience with our products. We would like to get in contact with you to provide assistance in a matter that will resolve this for you. Please email us directly at social@chamberlain.com and mention your exact review, so we can get in contact with you directly and troubleshoot the issue. Thank you for your patience and for being a customer. Chamberlain-DIY
  • Verified Purchase
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  • Verified Purchase
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  • Verified Purchase
Works on our Genie garage door opener, but does NOT work on our Wayne Dalton garage door opener.
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  • Verified Purchase
Super easy to program and use.
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  • Verified Purchase
Just what I needed.
Start to finish, about 7 minutes to set up step ladder, open cover on garage door opener and program. Worked perfectly for me!
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    • Recommended
    Will be return didn't comply with our opener
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    Response from TheChamberlainTeamJun 26, 2024
    Hello, thank you for sharing your review. We are sorry to hear that you were unable to get your remote control to work with your Garage door opener. Should you have any questions or concerns please reach us at social@chamberlain.com so we can assist you promptly. Thank you for your time and patience. Chamberlain-DIY
    • Verified Purchase
    Great product bought 2 and they work great
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    • Verified Purchase
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    • Verified Purchase
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    • Verified Purchase
    Brand new doesn't work
    Prior remote worked till it stopped even after replacing the battery. Then bought brand new one within the last 24 hrs at the local well known hardware store. Followed the instructions exactly and after multiple attempts it never sync'd & never opened the door. Recommending to not purchase this product.
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    Response from Social MediaJun 18, 2024
    Hello, we are sorry to hear that you were unable to programming your remote. We always aim to deliver a great experience, and we are disheartened when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We are more than happy to assist you with this issue at 800-528-9131M-F, 5am-6pm, PT, and on Saturday 7am-4pm, PT. so feel free to reach us whenever you have some time to troubleshoot. Thank you for your patience.
      Replaced the same type. Easy to sync with the opener. Just read the instructions!
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      • Verified Purchase
      Use to work
      Bought one of these units a couple years back. Worked consistently until recently. It stopped working so thought it needed a new battery. Put one in and still nothing. Then re-programmed it. It worked twice and then stopped working again. Now this has happened three times. It only belongs in the trash now!
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      Response from Social MediaJun 18, 2024
      Hi, thank you for sharing your review. We are sorry to hear that your remote is no longer working. We would love to look further into this issue for you. We are available to at 800-528-9131M-F, 5am-6pm, PT, and on Saturday 7am-4pm, PT. so feel free to reach us and we will be more than happy to resolve your issue. Thank you for your patience.
        Easy
        Easy to use, connection to opener was simple.
        by
        Response from TheChamberlainTeamJun 14, 2024
        Hello, we would like to thank you for taking the time to leave such a positive and honest review. We hope your feedback is seen by others and can help provide them with more confidence in purchasing our product. Thank you! Chamberlain-DIY
        • Verified Purchase
        • Recommended
        Watch Home Repair Hub YouTube Video
        I could not figure it out with provided instructions. Opener did not click, blink or activate in step 3. I had to solely look at Radio Indicator red light above Learn button. When pressing number of times indicated on chart, red light blinked when initially being pressed then stayed on after the 6th remote button press. Then I followed steps 4 and 5. Step 5 press remote button twice (1st press turned red light off, and 2nd press activates door. Hope this helps!
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          • Recommended
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          • Verified Purchase
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          • Verified Purchase
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          • Verified Purchase
          Instructions were confusing. A good unit. Pleased overall
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          • Verified Purchase
          Difficult to set up.
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          Response from TheChamberlainTeamMay 30, 2024
          Hello, thank you for bringing this to our attention. We are sorry to hear that you were having issues getting your device set up. We are more than happy to help. Give us a call at 800-528-9131M-F, 5am-6pm, PT, and on Saturday 7am-4pm, PT and we will gladly assist you. Looking forward to resolving your issue. Chamberlain-DIY
          • Verified Purchase
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          • Verified Purchase
          Easy to program, ready to use in a few minutes.
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          • Verified Purchase
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          • Verified Purchase
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          • Verified Purchase
          Double clicks about 90 percent of the time
          Hit the button once and it raises the door 4 inches and stops. When closing it lowers the door 4 inches and stops. For some reason it is transmitting twice when I only hit the button once. Absolute garbage that never worked properly.
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          Response from TSC Technical SupportMay 13, 2024
          Hello Bodgirysba, we are sorry to hear if the issues you have encountered while using this remote. Our team would like to offer technical support. If you would like further assistance, please contact our team by emailing social@chamberlain.com. We are happy to help, thank you.
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            • Verified Purchase
            a little hard to program
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            • Verified Purchase
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            • Verified Purchase
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            • Verified Purchase
            Very easy to program!
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            • Verified Purchase
            Showing 1-30 of 2,659 reviews

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            Price:
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            Garage Opener Device Type

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            Features

            Illuminated buttons/display, Rolling code technology, Universal control

            Illuminated buttons/display, Rolling code technology, Universal control

            Keyless Entry

            No additional features