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Customer Reviews for Char-Broil Gourmet 4-Burner TRU-Infrared Propane Gas Grill with Side Burner

Internet #202934169

Model #463251913

Store SKU #1000069882

Customer Reviews

  • 3.8
    out of 150 reviews
  • 72% recommend this product
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Showing 1-30 of 150 reviews
Worst ever
Grill is deteiorating from the inside out. No relief from Charbroil a complete waste of money.
by
  • Pro
Great Grill
We love our new grill. It was quite a project to put it together, but well worth it.
by
  • DIY
  • Recommended
best grill, and food, ever.
I bought this end of last winter and it's great. No hot spots, excellent heat, easy to clean, easy to add wood chips. I highly recommend it. Steaks, wings, burgers, pork shoulder, ribs... all good. I did have to learn to cook a little differently... less time attending to problems. No flame ups, not one.
by
Response from SMEMar 25, 2024
Thank you for your review.
  • Verified Purchase
  • Recommended
Love the Infrared grill!
This is a great grill. I didn't think I would like the infrared feature but it cooks so evenly and with NO flare ups, no matter what kind of dressings you use on your food. It get's extremely hot so cooking steaks is no problem.
by
Response from SMEApr 12, 2024
Thank you for your review.
  • Verified Purchase
  • Recommended
best grill i have ever seen
we cook a lot of chicken and with my old grill i had to stand by with a water bottle to stop flame ups. the way the char-broil grill is made it will not flame up while cooking
by
Response from SMEApr 15, 2024
Thank you for your review.
  • Verified Purchase
  • Recommended
Char-Broil TRU-infrared 4-burner Gourmet T-47D Gri
Awesome product. Absolutely NO flare ups!!! Cooks quicker and seals in the juices making for a tastier steak, chicken or burger!
by
Response from SMEApr 16, 2024
Thank you for your review.
  • Verified Purchase
  • Recommended
The way it uses infra red to cook. no flare ups a
I've had this product over a year. Best BBQ I've had.
by
Response from SMEApr 22, 2024
Thank you for your review.
  • Verified Purchase
  • Recommended
Easy does it cooking
Easy clean up with ZERO flame ups- no burned on residue. Great !!
by
Response from SMEApr 23, 2024
Thank you for your review.
  • Verified Purchase
  • Recommended
overall great bbq
I bought this about a year ago. It has a almost uniform cooking surface not hot spots. I like using the using the bowls under the girls for holding wood chips for a little smoke flavors the griddle and side burner are great I wouldn't own an other propane bbq
by
Response from SMEApr 22, 2024
Thank you for your review.
  • Verified Purchase
  • Recommended
Best grill I've ever owned!!
Bought as a replacement to my Charbroil Commercial Series that I cooked on so much that I wore it out. Love the Inferred cooking over the traditional gas grills because you have a wider temperature range to work with. Like being able to crank up the heat for steaks and dial it back for a brisket.. Very easy to clean after your done also. Just crank up the heat and close the lid until it quits smoking and cool it down to brush off the ash. Love the Inferred so much that I also bought the oiless turkey fryer. Never had a more fuicy bird sitting on the Thanksgiving table. Great job Charbroil. Keep it up
by
Response from SMEMay 23, 2024
Thank you for your review.
  • Verified Purchase
  • Recommended
Best grill I've ever owned! Love the infrared cooking. Great smoker too.
by
Response from SMEDec 1, 2023
Thank you for your review.
  • Verified Purchase
  • Recommended
Love it. Some parts are way too cheap. The ignition button broke off the first week.
by
Response from SMEJul 28, 2014
We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. Was a case created with us? Whenever an issue is encountered please give us a call at 1-800-241-7548 and we will be able to best assist.
  • Verified Purchase
  • Recommended
Heats up fast..
Works great for slow cooking but doesn't give those great grill marks.
by
Response from SMEDec 1, 2023
Thank you for your review.
  • Verified Purchase
  • Recommended
Great Grill at a reasonable price for the size
I bought this grill two years ago and is in great shape. The Infrared heating is great and you still get searing marks. Very little cold spots.
by
Response from SMEMay 24, 2024
Thank you for your review.
  • Verified Purchase
  • Recommended
terrific and versatile grill
This grill provides plenty of heat - indirect heat that is easy to control. With different approaches you can do chicken, steak, BBQ pork, smoking while roasting... I am fortunate that I was able to buy this one already assembled - used it a few minutes after getting home.
by
  • DIY
  • Verified Purchase
  • Recommended
Good grill
Nice product will continue to buy from Charbroil in the future.
by
  • DIY
  • Recommended
Char-Broil Gourmet TRU Infrared 4-Burner Stainless Steel Gas Grill
Food cooks very evenly, nothing will really burn if you monitor. Recommend the infrared grilling method.
by
  • Verified Purchase
  • Recommended
Rusts in less than a year
Grates and emitters will rust in less than a year, bad product. when you call support, they can't help you.
by
  • Pro
5 found this review helpful
Day 1 - Brilliant
Easy to assemble. Fired it up and by the time I got back with my supplies it was 500+ degrees. The design with the pans ensures there's no way to have flame ups - absolutely awesome. Clean up will be easy. Now, will it stand the test of time?....
by
  • DIY
  • Recommended
1 found this review helpful
very good
Very Good, I like it, nice cocking with New technology Tru Infrared
by
    • Recommended
    Perfect Valentine's Day Gift for him
    Easy to put together he uses it almost every night.
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Ignitor problem
    The grill works great once you get used to IR instead of flame (less browning). But the electric ignitor in mine needed a new battery in 6 months and stopped working in less than 9 months. Unlike traditional flame BBQs there is no access to the flame from the outside because of the IR heating plate, so it is very hard (i.e., you have to take it apart) to light it with a match.
    by
      3 found this review helpful
      Very satisfied with my purchase
      The TruInfraRed works great. The grill surface heats evenly and lets me cook at higher temperatures to lock in the flavor. The drip pan keeps the grease and drippings off the burners prolonging the life of the burner. I purchased this gas grill at a model closeout price ($200 off regular price) and am very satisfied.
      by
        • Recommended
        poor quality good cooking
        Had ours for three years which we cook an average two times a week year round. We replaced the starter twice and finaly quit using it because it broke again. We had to replaced the trays which rusted out at our cost. The second year the frame work which holds the trays rusted out which we welded parts to keep it operating. The final death of the BBQ was the framework holding the burners rusted.
        by
        • Pro
        37 found this review helpful
        Did take time to assemble.
        All store employees were great support in this item selection.
        by
        • Pro
        • Verified Purchase
        • Recommended
        This is the 2nd one I have purchased. I purchased the 1st one for our vacation home 2 years ago
        I really like this grill. Cooks like a dream. The cooking is very even and the temp is easy to control. I get a perfect end to what ever I have cooked.
        by
          • Recommended
          Over all a really good grill
          I like this grill for several reasons. Easy to clean. No dripping on to the burners. The only complaint I had with this is that it did not work on a very cold day, less than 30 degrees F. migth had even been less than that. don't know where the problem was but it worked great the other day in 40 degree weather. ???
          by
          • DIY
          • Recommended
          this product has great features
          I purchase this product for a family celebration and everybody enjoy the meal .it was cooked perfect specially the meat was well done juicy and tasty This is the best grill I got in years!!!
          by
          • Pro
          • Verified Purchase
          • Recommended
          Love the Infrared Grill
          My husband and I are glad we purchased our Infrared grill in 2013. It cooks our food evenly and faster than our old standard gas grill. The clean up is a little easier as well with the pan directly under the cooking area. And, we financed the grill over 18 months at 0% interest so I only pay a small amount each month. Now, I need to find a cover for the grill to protect it from rain, snow, etc. Thank you, Deb.
          by
            • Recommended
            1 found this review helpful
            Couldn't Be Happier
            I did quite a bit of research on the infrared grills prior to purchasing. I love this grill so far. This grill has zero flare ups and cooks everything I have put on it so far. I have only had it for a few months so I cannot speak on its durability yet. I do recommend this grill based on how it works for me.
            by
            • DIY
            • Recommended
            Showing 1-30 of 150 reviews