Customer Reviews for DAP Plastic Wood-X with DryDex PT All Purpose Wood Filler (8-Pack)

Thank you for posting your feedback. We are sorry to see your low star review on DAP Plastic Wood-X All Purpose Wood Filler. Based on your description of the product’s texture/consistency and behavior, it would appear that you may have purchased aged/expired product (newly purchased may not necessarily be of recent manufacture). With respect to your commentary indicating: “dries out insanely fast and crumbles as soon as you try to do anything over it”, typically results from attempting to sand the compound prior to reaching a fully dried state. Sanding prior to reaching a fully dried state will lead to undesirable results. Because you did not provide any details about your project/attempted use of the DAP Plastic Wood- X Wood Filler, it is difficult to provide you with a more detailed response in this format. Should you wish to provide this information, so we can address your concern, please feel free to contact DAP’s Technical Customer Service Department at 888-327-8477. When calling, please be sure to have the package available, as we will need to verify the production code in order to determine the date of manufacture.

Thank you for posting your feedback. We are sorry to see your low star review on DAP Plastic Wood-X All Purpose Wood Filler. All versions of the Plastic Wood line are specifically designed and recommended for use as a wood repair filler on minor/cosmetic repairs. Additionally, it is not recommended for use in pool repair applications (as described) or for applications which are subject to direct water exposure. Should you have any additional questions or require further assistance, please contact DAP’s Technical Customer Service Department at 888-327-8477.

Thank you for posting your feedback. We're sorry to see your low star review on DAP Plastic Wood-X. Based on your commentary regarding the condition of the product, it would appear that it may have been previously purchased, used, returned, and restocked. DAP does not have direct control over stocking practices at the retail store level. We would recommend that the item be returned to the point of purchase for a refund or exchange. Please be sure to notify your local store, as they do not see these reviews. If you should encounter product that was sold in unusable condition, the product should be returned to the point of purchase (DAP will issue a credit to the retailer for the returned item) or alternately, the product (with proof of purchase) can be returned directly to DAP for a refund of your purchase price. DAP Global Inc., Attn: TCSV, 2400 Boston Street, Suite #200, Baltimore, MD 21224. Should you have any additional questions or require further assistance, please feel free to contact DAP’s Technical Customer Service Department at 888-327-8477.

Thank you for posting your feedback. We are sorry to hear of your experience with the DAP Plastic Wood-X. Because you did not provide any background or details about your use of this product, it is difficult to provide a proper explanation for the issue that you have described. As indicated on the Technical Data Bulletin: "if staining, test wood filler with desired stain on scrap wood before filling to ensure desired stain color." and "If wood is to be stained, stain before filling with wood filler. Then use stain to develop desired final finish.” Should you have any questions or wish to discuss your project, please feel free to contact DAP’s Technical Customer Service Department at 888-327-8477.