It is heavy and awkward to use. It does not cut nearly as well as my dedicated Dewalt hedge trimmer. The gear assembly gets super hot when it’s being used. I’m returning this.
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Response from DewaltProductExpertOct 8, 2023
Hello, appreciative customer Thank you for taking the time to provide your feedback on the ( Model #DWOAS8HT) and I'm sorry to hear about the bad performance of this product.
This is not the kind of performance we expect from our products and we would like to talk to you about this issue so we can help you resolve this to your satisfaction. Please get in touch with support at WECARE@sbdinc.com and reference ticket # 8256645 so we have all the information available for your review.
Thanks FRANK DEWALT
Verified Purchase
Aug 30, 2023
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Verified Purchase
Aug 23, 2023
Worked good. Heats up a bit.
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Verified Purchase
Aug 2, 2023
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Verified Purchase
Jul 19, 2023
A bit heavy once the attachment is mated to the power head but does an awesome job of trimming.
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Verified Purchase
Jul 19, 2023
Not wide enough.
Extensions with couplers not available.
Cuts only very small weak growth.
Bad customer service from DeWalt.
Home Depot has no selection of tools for it.
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Response from DewaltProductExpertJul 20, 2023
Hello Johan and thank you for taking the time to give us your feedback. I am so sorry not wide enough, the extensions with couplers not available and that you had a negative experience with our Customer Service Department. Our goal is the total satisfaction of our customers, and to provide a positive experience. We would like to get more detail about your experience. Please contact us at WECARE@sbdinc.com and reference ticket 7702803 so we have all information available from your review. Thanks, Roxy DEWALT
Verified Purchase
Jul 12, 2023
It needs to be more heavy duty at least the gears I was trimming my bush and it caught a twig and snapped I think it broke the gear the blade stopped moving
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Response from DewaltProductExpertJul 12, 2023
Hello, appreciative customer Thank you for taking the time to provide your feedback on the ( Model # DWOAS8HT) and I'm sorry to hear about the bad performance of this product.
This is not the kind of performance we expect from our products and we would like to talk to you about this issue so we can help you resolve this to your satisfaction. Please get in touch with support at WECARE@sbdinc.com and reference ticket # 7645122 so we have all information available for your review.
Thanks FRANK DEWALT
Verified Purchase
Jul 12, 2023
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Verified Purchase
Jul 6, 2023
Broke after the scene it for less than five minutes.
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Response from DewaltProductExpertJul 10, 2023
Hello GARY. I appreciate your feedback on the Hedge Trimmer Attachment for String Trimmer DWOAS8HT and I'm sorry to hear that broke after the scene it for less than five minutes. Your satisfaction is our top priority. Please contact support at WECARE@sbdinc.com and reference ticket 7623547 so we have all information available from your review. I look forward to hearing from you so we may assist you with a solution. Thanks, Mike DEWALT.
Verified Purchase
Jul 5, 2023
Beware !!
I should have read the reviews and took note ! Litterally used for a few minutes and it broke ! Very frustrating and very suprising from Dewalt
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Response from DewaltProductExpertJul 7, 2023
Hello Chris, thank you for taking the time to provide your feedback on the DWOAS8HT and that it has broken. This is not the kind of performance we expect from our products and would like to speak to you about this issue so we can assist you in resolving this to your satisfaction. Please contact support at WECARE@sbdinc.com and reference ticket 7606219 so we have all information available from your review. Thanks, Deeris DEWALT
Recommended
Jun 22, 2023
It quit working after an hour...
It quit working after an hour
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Response from DewaltProductExpertJun 22, 2023
Hello. I appreciate your feedback on the Attachment and I'm sorry to hear about the issue. Your satisfaction is our top priority. Please contact support at WECARE@sbdinc.com and reference ticket (#7453077) so we have all information available from your review. I look forward to hearing from you so we may assist you with a solution. Thanks, DEWALT
Verified Purchase
Jun 21, 2023
Broke within 5 minutes...
Broke within 5 minutes
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Response from DewaltProductExpertJun 21, 2023
Hello. I appreciate your feedback on the Trimmer and I'm sorry to hear about the issue. Your satisfaction is our top priority. Please contact support at WECARE@sbdinc.com and reference ticket (#7443466) so we have all information available from your review. I look forward to hearing from you so we may assist you with a solution. Thanks, Maria DEWALT
Verified Purchase
Jun 8, 2023
Great tool. My old one’s battery won’t release so I...
Great tool. My old one’s battery won’t release so I can recharge it. I will contact DEWALT about this. Then retool with brush attachment and hedge trimmer are great.
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Verified Purchase
Jun 2, 2023
Not able to use it as the power head broke...
Not able to use it as the power head broke before I was able to use it
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Response from DewaltProductExpertJun 2, 2023
Hello Duke1970. I appreciate your feedback on the DWOAS8HT and I'm sorry to hear the power head has broken. Your satisfaction is our top priority. Please contact support at WECARE@sbdinc.com and reference ticket #7297214 so we have all information available from your review. I look forward to hearing from you so we may assist you with a solution. Michelle, DEWALT
Verified Purchase
May 14, 2023
Broke in 2 minutes right out of box.
I was trimming a small hedge, it stop working didn’t have it on more then 30 seconds. It looks well made but it will not work. Taking it back to Home Depot.
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Response from DewaltProductExpertMay 17, 2023
Hello. Thank you for taking the time to provide your feedback. I'm sorry you weren't pleased with the Trimmer. Your feedback is valuable as we take into consideration every piece of feedback that we come across. I will pass this along to our team for review. It is feedback like yours that allows us to make improvements. Thanks, Maria DEWALT
May 14, 2023
Dead Out Of The Box
I’ve got a ton of DeWalt tools and all are great and dependable however, this is the first time that I’ve had an out of box failure with anything from them (hello China??) There is a disconnect between the square drive end that goes in the power head and the gears. Basically we have a drive train failure. I’m an engineer and have checked everything and my findings point to the gear box which I’m not willing to fix since I just got this thing today. I’ll return this hedge trimmer and give them another shot with a replacement because I’m so deep in Dewalt tools and batteries that trying a new brand would be like reinventing the wheel for me, I guess we’ll see if this unit is worth keeping.
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Response from DewaltProductExpertMay 16, 2023
Hello. Thank you for your feedback regarding the Trimmer I am sorry to hear you are unhappy with this product and would be more than happy to assist you with a resolution. If you would like further assistance, please email support at wecare@sbdinc.com and reference ticket (#7159721) so all information is easily available for the agent to assist you further. Thanks, Maria DEWALT
1 found this review helpful
May 4, 2023
Great product, dewalt is the way to go....
Great product, dewalt is the way to go.
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Verified Purchase
Feb 4, 2023
Haven't used it yet but will let you know....
Haven't used it yet but will let you know.
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Verified Purchase
Jan 25, 2023
Easy installation, but it takes a little bit of time...
Easy installation, but it takes a little bit of time for the blades to start moving upon starting up
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Verified Purchase
Sep 9, 2022
I'm using with 60v Dewalt string trimmer head so have...
I'm using with 60v Dewalt string trimmer head so have plenty of power. This thing will not cut thru a 3/16" limb on a boxwood. It is not very sharp. Finally got my boxwoods shaped up after using hand pruners to cut larger limbs. This replaces an old black and decker hedge trimmer which actually worked better.
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Response from DewaltProductExpertSep 9, 2022
We appreciate your feedback on the Hedge Trimmer Attachment. We would like the chance to speak with you and assist you with any issue you may be experiencing. If you would like to contact us, please email us at wecare@sbdinc.com and reference ticket # 5410974. Michelle DEWALT Social Media Rep
Verified Purchase
2 found this review helpful
Aug 24, 2022
I already had a "regular" hedge trimmer, but there were...
I already had a "regular" hedge trimmer, but there were lots of tall bushes that needed trimming, and even going on a very stable "A" type ladder didn't work well with wide bushes, you just couldn't reach far enough very easily.
So, I got this, to go with my DeWalt Flexvolt 60V string trimmer. It works very well, but it is by necessity top heavy and gets tiring. It came with some sort of lanyard which I didn't use, with cutting at all sorts of heights and angles, I don't see how it would help. It does what I had hoped it would.
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Verified Purchase
1 found this review helpful
Aug 11, 2022
Poor Quality
I used this hedge trimmer for five minutes before it broke. I took it apart to see what happened and found that the pinion gear is not held in place properly. I tried to reach out to Dewalt about getting it fixed and the process is long, cumbersome and you might be found liable for damaging the tool. I did not get much past trimming leaves so I do not think it is possible that I damaged it. I found similar complaints online about this trimmer. I would stay away from this one!
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Response from DewaltProductExpertAug 17, 2022
Thank you for leaving your feedback from your experience with DW0AS8HT. I am sorry to hear that you’re having issues with your unit after such a short amount of time. I’d like the chance to speak with you about this problem and your warranty. If you are interested in speaking with me I can be reached by email at wecare@sbdinc.com. Please also reference ticket # 5229989. Hope to hear from you soon! Thank you Roxy DEWALT Social Media Rep
3 found this review helpful
Jul 20, 2022
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Verified Purchase
Jul 6, 2022
It operates too slow and too heavy .....
It operates too slow and too heavy ..
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Response from portercableProductExpertJul 20, 2022
Hello. We appreciate your feedback on the tool and are sorry to hear about the issue you are having with your product. Your feedback will help us to better our current and future products. Please contact Customer Support at WECARE@sbdinc.com if you have any additional questions or concerns that we may assist you with. Thank you, Maria DEWALT Social Rep.
Verified Purchase
Jun 16, 2022
Great articulating cutter! Works well to reach places further.
Awesome attachment that I purchased along with the Flexvolt grass trimmer. This bolts right on easily and looks like it will last awhile. It works great as it can be tilted to 90 degrees, which is one of the reasons I bought it. I can reach one of my tall hedges now and also reach across more sections when straight out. This was so worth it along with the standard grass trimmer. I wished that it was available as a package deal for less, though.
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Verified Purchase
Recommended
Jun 13, 2022
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Verified Purchase
Customer review from homedepot.ca
Jun 4, 2022
used it once and it never worked out of the...
used it once and it never worked out of the box. Expected MORE from Dewalt
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Response from portercableProductExpertJul 22, 2022
Hi James. I am sorry to hear of the issue you are having with your Trimmer Attachment. We would like to speak to you about the Factory warranty on the product and assist you further with getting the issue resolved. Please contact us at wecare@sbdinc.com and reference ticket # 4998594. Michelle DEWALT Social Media Rep
Verified Purchase
May 26, 2022
Not my usual experience with Dewalt
I purchased this attachment thinking it would be a little more “industrial”. Less than 5 minutes into using it for very light homeowner use to test it out, the linkage between the drive cable and the blade broke. My garage is full of yellow tools and, the 60volt Timmer i attached it to is really good. This - not so much.
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Response from portercableProductExpertMay 27, 2022
Hi, We're sorry to hear of the trouble you are having with the DWOAS8HT We would appreciate the chance to speak with you and assist you with warranty. Please email wecare@sbdinc.com and reference ticket # 4539889 Thank you. DEWALT Support