Customer Reviews for Defiant 1875-Watt 15 Amp 24-Hour Indoor Plug-In Mechanical Timer in White
- Automates indoor lights and electronics with ease
- Override switch stops timer cycle when not needed
- Mechanical operation offers simple setup
Customer Reviews
Mar 15, 2020
overly complex instructions and it did not work. returning asap.
overly complex instructions and it did not work. returning asap.
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Response from Tech SupportMar 16, 2020
Hello Valued Customer, thank you for your review. We strive to be as detailed and informative as possible in our user manuals, and we regret that we missed the mark. We are committed to making this right and have experts ready to guide you through the simple set up procedure.
If you still have the product, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4, and provide our Consumer Care Team with your personal ticket number 508141, so that we can resolve your issue promptly. If you’d prefer to email, our contact is bz@byjasco.com and please include your personal ticket number (508141) in the subject line. Thank you and have a great day!
If you still have the product, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4, and provide our Consumer Care Team with your personal ticket number 508141, so that we can resolve your issue promptly. If you’d prefer to email, our contact is bz@byjasco.com and please include your personal ticket number (508141) in the subject line. Thank you and have a great day!
Mar 11, 2020
Who needs a smart plug outlet when you have this...
Who needs a smart plug outlet when you have this for $5! You can't beat the ease of operation and reliability!
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Mar 11, 2020
Easy to set and change settings....
Easy to set and change settings.
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Mar 11, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Mar 11, 2020
Extremely easy to use....
Extremely easy to use.
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Mar 5, 2020
Inexpensive and easy to use....
Inexpensive and easy to use.
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Feb 12, 2020
Easiest to program and install. It has to be inserted in the lower outlet position or it will co...
Easiest to program and install. It has to be inserted in the lower outlet position or it will cover the lower outlet if inserted in the upper. Plenty of programming/time choice options.Can also be switched off so the outlet on the side is always powered on.
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Feb 11, 2020
simple, works fine, did need a 3 prong adapter for...
simple, works fine, did need a 3 prong adapter for what I was using it for.
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Feb 4, 2020
So far so good. Time will tell if this relatively...
So far so good. Time will tell if this relatively inexpensive timer will continue to operate after the usual year or so.
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Feb 4, 2020
Easy to use and install ...simple...
Easy to use and install ...simple
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Feb 4, 2020
Perfect for the ease of operating
Perfect for the ease of operating
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Jan 29, 2020
Inexpensive but does the job, simple to set the on and off times. Like it because you can set it ...
Inexpensive but does the job, simple to set the on and off times. Like it because you can set it to come and off multiple times during 24 hours
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Jan 29, 2020
Work well at a bargain price...
Work well at a bargain price
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Jan 29, 2020
Easy set up and keeps accurate time
Easy set up and keeps accurate time
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Jan 28, 2020
It's a very simple device at a very reasonable price...
It's a very simple device at a very reasonable price that does just what I want it to do: turn one lamp off and on. It's been in use for only a few weeks so I can make no judgement about its longevity.
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Jan 22, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Jan 22, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Jan 22, 2020
Great little timer (once you figure out how to set...
Great little timer (once you figure out how to set the time-on/time-off).
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Jan 21, 2020
It’s a basic timer, but works perfect, just what I...
It’s a basic timer, but works perfect, just what I was looking for
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Jan 21, 2020
Device has turned on & off at the set time for several weeks without issue; the instructions indi...
Device has turned on & off at the set time for several weeks without issue; the instructions indicate if the outlet loses power, you have to reset the timer. The knobs come already pushed down in the packet, so you have to pull them up rather than push down initially. As it seems to be a mechanical vs digital device, I'd imagine it shouldn't have any longevity issues. I'd advise that the negative reviews seem due to user error.
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Jan 21, 2020
This timer was much easier to set up than the...
This timer was much easier to set up than the digital one I had bought and returned. However, it took me awhile to realize that all of the pins were already pushed down and I had to pull them up. Once that was figured out...easy!
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Jan 16, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Jan 14, 2020
This work very easily. Makes me feel safer knowing...
This work very easily. Makes me feel safer knowing my lights are coming on even when I am not home.
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Jan 14, 2020
Good price...
Good price
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Jan 14, 2020
This is garbage. As soon as I find my receipt,...
This is garbage. As soon as I find my receipt, it’s going back!
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Response from Tech SupportFeb 9, 2020
Hello HomeDepotCustomer, we are sorry to hear that you are less than satisfied with our Defiant 1875-Watt 15 Amp 24-Hour Indoor Plug-In Timer. Our focus is to provide quality products that deliver and exceed our customer’s expectations, and we regret that we fell short. If there is anything we can do to improve your overall experience, we would greatly appreciate the opportunity.
Feel free to give us a call at 1-800-654-8483, press option 4, or email us at bz@byjasco.com. Thank you. (Hours of operation: Monday – Friday 7 AM – 8 PM CST).
Feel free to give us a call at 1-800-654-8483, press option 4, or email us at bz@byjasco.com. Thank you. (Hours of operation: Monday – Friday 7 AM – 8 PM CST).
Jan 14, 2020
This timer is small and works great. Itis exactly...
This timer is small and works great. Itis exactly what I wanted and I am so glad I purchased it.
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Jan 14, 2020
Great device, not bulky, so helps to keep using the...
Great device, not bulky, so helps to keep using the second 110V outlet.
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Jan 14, 2020
Easy to set up, reliable...
Easy to set up, reliable
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Jan 9, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Jan 8, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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