Jayjem, Thank you for your thoughts on the Traditional Curved 8-8/9 in. x 7/8 in. Concealed Screw Assist Bar in Chrome. I am so sorry that you experienced challenges during installation. I have passed your comments along to one of our Customer Care Specialists, and they will contact you directly to help reach the best resolution. Again, I apologize for the inconvenience, and we very much appreciate your feedback. Best, Victoria with Customer Care