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Customer Reviews for Dyna-Glo Compact 19 in. Dia Charcoal Smoker in High Gloss Black

Internet #308789211

Model #DGVS390BC-D

Store SKU #1004143642

  • Dyna-Glo charcoal smoker with 390 sq. in. of cooking space
  • Compact charcoal smoker can be used as either a grill or a smoker
  • Side door allows easy access to add charcoal for smoking

Customer Reviews

  • 4
    out of 127 reviews
  • 75% recommend this product
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Showing 1-30 of 127 reviews
by
    I love it, still trying to perfect my grilling...
    I love it, still trying to perfect my grilling
    by
      by
        Good First Smoker
        This is my first smoker and I love the flavor of smoked meats - I've done beef and chicken so far, and they are great. The smoker is easy to use, but like anything new, will take some trial/error in regulating the temperature. Mostly, i keep all the air vents closed to maintain 200 degrees smoking temp. There's enough air coming from the bottom hole and the door to keep the coals and wood chips burning. Cleaning the smoker is hampered somewhat by the wing nuts sticking out at all the fastener spots, If I get around to it, I may swap out for some nuts and lock washers.
        by
        • Verified Purchase
        • Recommended
        by
          Works well and seems well built....
          Works well and seems well built.
          by
            The smoker was not designed to be functional for extended...
            The smoker was not designed to be functional for extended smoking of items like turkey. It would be cumbersome to add more charcoal the way this smoker is made. I returned it to your store for a refund, which was accomplished without issue. The store now has a fully assembled smoker to display or resell.
            by
            Response from GHP Group Inc. SupportSep 22, 2021
            We are so sorry to hear about your experience! If there is anything we can do to assist you please reach out to our customer service team at 877-447-4768 or email at http://www.ghpgroupinc.com/CTUS.html - GHP Group ghpgroupinc
              by
                Rating provided by a verified purchaser...
                Rating provided by a verified purchaser
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                      Rating provided by a verified purchaser...
                      Rating provided by a verified purchaser
                      by
                      • Verified Purchase
                      Great price for the smoker. Works really well.
                      Great price for the smoker. Works really well.
                      by
                      • Verified Purchase
                      • Recommended
                      by
                      • Verified Purchase
                      This is a nice, inexpensive charcoal smoker that just needs...
                      This is a nice, inexpensive charcoal smoker that just needs a couple tweaks to be great. I use it several times a week. Buy a roll of heat-proof foil tape, and use it to seal the hole in the bottom and the door hinge. Using the Minion method or the snake method for running charcoal smokers, you'll easily maintain proper smoking temps. Optionally, buy a ~12" terracotta saucer to replace the water bowl with and give yourself room to load even more charcoal for longer cooks.
                      by
                      • Verified Purchase
                      1 found this review helpful
                      Rating provided by a verified purchaser...
                      Rating provided by a verified purchaser
                      by
                      • Verified Purchase
                      Product may need modifications to work properly
                      I experimented with a cheap 3 lbs pork shoulder. The first problem is that I was unable to maintain a low temperature. This is because, this is not an air tight smoker. Even with all of the vents closed, this smoker (more like a grill) was burning at 475 or 500. I was unable to have the temperature lowered to under 300. I had to let the charcoal almost burn out before using it. Then, you have to add more charcoal. So, you will definitely have to get used to the temperature levels of this smoker. I would recommend not using much charcoal, but then you will have to constantly add more charcoal as the temperature drops. If you are using this as a grill, then you probably will not have any issues. However, dialing this in as a smoker takes work. I am about to buy some high temperature tape for the door to see if that helps with making it more air tight and therefore maintaining temperature. If that does not work, then I will only use this as a grill and I will have to get another (probably more expensive) smoker.
                      by
                      Response from GHP Group Inc. SupportJun 15, 2021
                      Hello, we are sorry to hear that you are dissatisfied with this product! Unfortunately, since this is a smoker and not a pressure cooker it cannot be made airtight; however, in order to help control the temperature we recommend using less charcoal or to try putting charcoal on one side of the charcoal tray and the food on the other to offset the heat. We also suggest reaching out to or customer service team if you continue to face this issue as they can help you further troubleshoot. They can be reached by phone at 877-447-4768 or by email at http://www.ghpgroupinc.com/CTUS.html - GHP Group ghpgroupinc
                        1 found this review helpful
                        The grill was eaeasy to use and assemble...
                        The grill was eaeasy to use and assemble
                        by
                        • Verified Purchase
                        Rating provided by a verified purchaser...
                        Rating provided by a verified purchaser
                        by
                        • Verified Purchase
                        Rating provided by a verified purchaser...
                        Rating provided by a verified purchaser
                        by
                        • Verified Purchase
                        Easy to assemble, lots of vents allowing control of temperature...
                        Easy to assemble, lots of vents allowing control of temperature
                        by
                        • Verified Purchase
                        Rating provided by a verified purchaser...
                        Rating provided by a verified purchaser
                        by
                        • Verified Purchase
                        It works great...I had a similar one that I used...
                        It works great...I had a similar one that I used for years so I decided to get the Dyna-Glo. It keeps the temperature really well. It has a bigger burn bucket that my previous one, so that helps. It may not be as "convenient" to use both shelves as in a more expensive model, but it's overall performance negates any annoyance from that. I would most definitely recommend this smoker to anyone who wants to start smoking, but doesn't want to spend a lot of money. I would advise anyone to season the smoker before cooking any food...I coated the whole inside with vegetable oil and ran it at about 400 degrees for approximately 2 or 3 hours...I actually think I will be purchasing another one...Happy Smokin'!
                        by
                        • Verified Purchase
                        1 found this review helpful
                        nice unit easy to assemble cooks greatv...
                        nice unit easy to assemble cooks greatv
                        by
                        • Verified Purchase
                        by
                        • Verified Purchase
                        by
                        • Verified Purchase
                        1 found this review helpful
                        This product, on appearance. meets my needs. I haven't used...
                        This product, on appearance. meets my needs. I haven't used it yet so I can"t say if it's met my expectations.
                        by
                        • Verified Purchase
                        All the parts came with the grill and the instructions were good and easy to follow. It arrived w...
                        All the parts came with the grill and the instructions were good and easy to follow. It arrived when it was scheduled to (with in 2 days) and wasn't damaged. I used it to smoke a ham and it did very good. It maintained the heat and the charcoals burned completely due to it's proper venting. If it does ribs as well as it did the ham I may revisit and give it an excellent. A good water smoker for the price.
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                        • Verified Purchase
                        • Recommended
                        by
                        • Verified Purchase
                        was late. otherwise excellent...
                        was late. otherwise excellent
                        by
                        • Verified Purchase
                        Showing 1-30 of 127 reviews

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                        Number of Cooking Racks

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                        6 Racks

                        Assembled Width (in.)

                        20.8 in

                        15.75 in

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                        25 in

                        Grill/Smoker Category

                        Vertical

                        Vertical

                        Vertical

                        Offset

                        Grill/Smoker Features

                        Heat Thermometer, Locking Lid/Door, Rust Resistant, Water Smoker

                        Heat Thermometer

                        Heat Thermometer

                        Grease Pan, Heat Thermometer, Tool Holder