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Customer Reviews for Dyna-Glo Heavy-Duty Large Charcoal Grill in Black and Stainless Steel

Internet #205210054

Model #DGN486SNC-D

Store SKU #1000584734

  • Dyna-Glo charcoal grill with 686 sq. in. total cooking space
  • Heavy duty, large charcoal grill with 1 year limited warranty
  • Charcoal grill includes charcoal tray height adjustment crank

Customer Reviews

  • 4.3
    out of 187 reviews
  • 73% recommend this product
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Showing 1-30 of 187 reviews
Assembly was simple enough. Used the grill for a few...
Assembly was simple enough. Used the grill for a few times already and I’m happy with it.
by
  • Verified Purchase
ProReceived the girll it was easy to put together all...
ProReceived the girll it was easy to put together all parts were clearly marked which is a first to for me to get a grill with clearly written instructions and parts.ConYour only able to remove the left grill then your able to slide the others. In order to remove all grills you have to remove the arm for the top rack.The crank to lower and higher the coals requires a pin to limit how low it can go there is no way to tell when your at the limit and when it does go pass the pin goes flying.After one use the bottom and the backside of the grill started to peel exposing the metal.Would be nice if they included hooks for grill utensils.
by
  • Verified Purchase
This grill is what I was looking for esy to asemble little heavy is nice
This grill is what I was looking for esy to asemble little heavy is nice
by
  • Verified Purchase
  • Recommended
I JUST LOVE THE GRILL....
I JUST LOVE THE GRILL.
by
  • Verified Purchase
Worst grill ever! First night we had it, it...
Worst grill ever! First night we had it, it blee off the porch, and was dented from then on. Second night it poured with rain and it fill up lije a bathtub and we had to flip over to get the water out. Third, none od the doors or vents close all the way, so the fire becomes so out of control it burns all the food. Lastly, the thermostat was off by 200 degrees! If u buy this grill u r nuts! Beware! We did return it for a ful refund and bought a Kitchenaid grill which i am very happy with.
by
  • Verified Purchase
Great grill, easy to assemble...
Great grill, easy to assemble
by
  • Verified Purchase
Love it...
Love it
by
  • Verified Purchase
Beautiful Grill! I purchased the medium size which is pretty big. Holds eve...
Beautiful Grill! I purchased the medium size which is pretty big. Holds everything. Perfect. Lots of cool features to make life easier such as sliding grill plates, charcoal ashes tray, height adjustment of charcoal grill plate, side vents, thermometer temperature, 2 side trays. Bottom tray. Beautiful. Easy assembly! Beautiful stainless steel. I am inlove!
by
  • Verified Purchase
My husband is in love with this grill after i just bought him a Blackstone grill for his birthday.
My husband is in love with this grill after i just bought him a Blackstone grill for his birthday.
by
  • Verified Purchase
  • Recommended
The grill was easy to assemble and easy to use....
The grill was easy to assemble and easy to use.
by
  • Verified Purchase
Very happy with this grill!!@...
Very happy with this grill!!@
by
  • Verified Purchase
Very pleased!!...
Very pleased!!
by
  • Verified Purchase
Owning a Master Forge for 6 years and getting a...
Owning a Master Forge for 6 years and getting a Dyna Glo , one of my best decisions I’ve done. Hands down Dyna Glo worth every penny .
by
  • Verified Purchase
1 found this review helpful
Its OK, but....
The grill went together ok, takes about and hour at most. If you want a heavy duty grill look elsewhere as this is made of light and thin materials. It is however built to a price point so take that in to consideration. The first thing that I realized after assembly was that one loads charcoal through the door in the front which is not very big. The grates slide in to a "keeper" that keeps them from being lifted out Since I prefer to use a chimney type charcoal starter and never use lighter fluid it is really difficult to load already burning charcoal in to this grill. Without question who ever designed it has never used it. Also as said in at least one of the other reviews, the ash tray is so shallow that it holds very little. Empty it after each use. Also as mentioned the dampers fit loosely and don't do a good job closing off air so you can get a really slow fire. Mostly I just leave them just cracked open. After the third use I used an angle grinder to cut off the front grate "keeper" and know I can lift the grates out easily and pour the burning charcoal right in. This to me makes all the difference, now it is easy to use and it does do a pretty good job for what is not a very expensive grill.
by
    • Recommended
    1 found this review helpful
    Good grill can have trouble with heat
    This grill is great i purchased it last year plenty of space. Although its only my third time using it ive beem trying to figure out why the heat is so hard to control an ive noticed my ash tray is terribly warped allowing air to come through an you cant purchase a new one
    by
      • Recommended
      1 found this review helpful
      Well built grill. Easy to put together.
      Well built grill. Easy to put together.
      by
      • Verified Purchase
      • Recommended
      Even though the company's customer care was most accommodating, the...
      Even though the company's customer care was most accommodating, the overall quality of the grill is sorely lacking! The grill came with a lid that was ill-fitting. The company sent me a replacement lid but after spending an hour swapping out lids, the replacement lid fit even worse than the original. I ended up re-installing the original lid!Also, due to a design change, the charcoal tray does not lower all the way down. There is a cotter pin that goes thru a hole in the crankshaft to prevent the handle from totally unscrewing & coming out. This hole used to be near the tip of the crankshaft but is now located near the middle of the shaft. This prevents the tray from lowering all the way to the bottom of the grill body! In order to defeat this situation I removed the cotter pin. I just have to take care not to screw out the crankshaft! I can't figure out why they would make such a design change. They need to revert to the cotter pin hold being located at the tip of the crankshaft!
      by
      • Verified Purchase
      The grill was easy to assemble. I love that I...
      The grill was easy to assemble. I love that I can raise and lower the coals even while cooking. Much easier to clean than my Weber. Only two concerns. The lid is a little cumbersome your arm goes over the grill when you open it. Haven’t figured out an easy way to add more charcoal while cooking.
      by
      • Verified Purchase
      Great grilling machihe!!! Packaged nice and neat. The cooking space is very roomy. I love my new ...
      Great grilling machihe!!! Packaged nice and neat. The cooking space is very roomy. I love my new grill.
      by
      • Verified Purchase
      • Recommended
      The assembly was straight forward and easy to follow. My...
      The assembly was straight forward and easy to follow. My only dislike is the same with EVERY charcoal grill I have seen. The grating for the FIRE/Charcoal is too light. You can get about 30 uses before the fire grate is warped and breaks down and fails because of the heat.
      by
      • Verified Purchase
      Easy to ensemble; it took 1.5 hrs, two persons to ensemble it. I love it!
      Easy to ensemble; it took 1.5 hrs, two persons to ensemble it. I love it!
      by
      • Verified Purchase
      • Recommended
      4 Star Review
      Rating provided by a verified purchaser
      by
      • Verified Purchase
      Convenient to use, our guests were very pleased with our...
      Convenient to use, our guests were very pleased with our barbaques
      by
      • Verified Purchase
      Easy to assemble, but slightly time consuming. Grill plates...
      Easy to assemble, but slightly time consuming. Grill plates have an awkward setup, not but bad.
      by
      • Verified Purchase
      1 found this review helpful
      Got the Dyna Glo to replace my aging BBQ Grillware barrel grill. I've had it for a little less t...
      Got the Dyna Glo to replace my aging BBQ Grillware barrel grill. I've had it for a little less than a month now. I was surprised that the grill was not as large as expected. I believe that the warming tray is counted in the grilling area square inches so beware. I have also discovered that the grate arrangement has two smaller grates on either side in a slightly lower position than the large grate in the center. One word of caution - burgers can slide off of the center grate since there is no ledge on the back to stop them so be careful when flipping. I cook with firewood and I do like the wire wood rack in the bottom but the ash drawer seems a bit flimsy. It was pretty easy to put together and it is a good looking product. I have not had a chance to see how it performs as a smoker just yet but for grilling it is adequate.
      by
      Response from GHP Group Inc. SupportApr 12, 2022
      Hello, thank you for taking the time to post your review. We take our customer satisfaction feedback earnestly to improve our products and services every day. Our customer service team would be more than happy to help with parts/ technical support. Please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. Thank you! - GHP Group ghpgroupinc
      • Verified Purchase
      Too many steps in putting together,some instruction very vague,did not get all the hardware,upper...
      Too many steps in putting together,some instruction very vague,did not get all the hardware,upper box out of square with lower box, had to bend box to get it to line up. Had to buy more bolts to finish assembly,very cheaply made for the money I paid.has plastic wheels.not happy ,not heavy duty at all,not buying again or telling anyone to buy,telling tjem not to buy!!!
      by
      Response from GHP Group Inc. SupportFeb 15, 2019
      Hi there, I'm sorry to hear you've had a bad experience. Our customer support team is available to offer support. Give us a call at 1-847-324-5900. -GHP Group Customer Support ghpgroupinc
      • Verified Purchase
      1 found this review helpful
      Poor charcoal tray design. Coals fall through the grate and...
      Poor charcoal tray design. Coals fall through the grate and can not be spread out. This grill had a better coal tray when sold by Master forge. Ash pan is not deep enough so ashes fall to the ground.
      by
      Response from GHP Group Inc. SupportOct 3, 2018
      Hello MDG, we're sorry to hear you are dissatisfied with this product. If there is anything we can do to assist you just reach out by phone at 877-447-4768 or email here: http://www.ghpgroupinc.com/CTUS.html - GHP Group Customer Support ghpgroupinc
      • Verified Purchase
      Great barbecue but a piece was broken when it arrived...
      Great barbecue but a piece was broken when it arrived
      by
      Response from GHP Group Inc. SupportAug 14, 2018
      Hello Alain, we're sorry to hear that you received a damaged component to your grill. Our Customer Service Team would be happy to assist you with ordering a replacement part. Just reach out by phone at 877-447-4768 or email here: http://www.ghpgroupinc.com/CTUS.html - GHP Group Customer Support ghpgroupinc
      • Verified Purchase
      The box that the grill came in looked as if...
      The box that the grill came in looked as if it had fallen off a truck. The components of the grill were spread throughout the box and items of the grill or missing. The grill was dented and misshapen and I took the time to repair the grill.It will be a long time before I order from Home Depot.
      by
      Response from GHP Group Inc. SupportAug 2, 2018
      Hello Darrell, we're terribly sorry to hear that you need replacement parts for your grill. Although quality control is tight, shipping can be rough and as the manufacturer we are happy to rectify the issue. Our Customer Service Team would be happy to assist you with placing an order! Just reach out by phone at 877-447-4768 or email here: http://www.ghpgroupinc.com/CTUS.html - GHP Group Customer Support ghpgroupinc
      • Verified Purchase
      Grilling like a Champ!
      [This review was collected as part of a promotion.] Received this grill for Father's Day. Wow ! Awesome features and Easy to Use. It was easy to put together and ready to grill like a champion --- grill champion !
      by
        • Recommended
        Showing 1-30 of 187 reviews

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