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Customer Reviews for Everbilt 1 HP Submersible 3-Wire Motor 20-GPM Deep Well Potable Water Pump

Internet #205617972

Model #EFSUB10-253HD

Store SKU #1001092273

  • Deep well pump provides 1200 GPH of drinking water from 60'-100'
  • Stainless steel construction for enhanced corrosion resistance
  • Pro grade motor, 230V, 3 power wires plus a ground wire

Customer Reviews

  • 4.4
    out of 37 reviews
  • 86% recommend this product
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Showing 1-30 of 37 reviews
Solid Unit, Decent Price, Get Extended Warranty
I live in rural Nevada and our community well failed. I got the only pump HD they had, this one. I made sure to get the heat shrink connection kit, a crimper, good plumbers tape and stainless hose clamps. We pulled 165’ of 1” poly and found the dead pump was in sand and rocks. We measured the bottom at 160’ and the water level at 60’ and went ahead and installed this at 125’ exactly. Our above ground plumbing was not ideal but this pump filled our 5000 gallon tank in 6 hrs. It’s giving 15 gpm.
by
    • Recommended
    1 found this review helpful
    I haven’t had this pump for to long, but for the time I have had it this pump has performed flawlessly. It was easy to install and connected up perfectly with the well system that I already have. It seems to perform better than my old pump at the same horse power. I am very happy and the price was very reasonable.
    by
    • Verified Purchase
    The deepest part was not enough
    by
    Response from Everbilt Customer ServiceJul 30, 2024
    Tony
    Thank you for your review. We are glad that you are satisfied with your purchase of the 1 HP Deep Well Submersible.
    Regards,
    Everbilt Customer Service
    • Verified Purchase
    by
    • Verified Purchase
    The well pump works very well with my 120 ft deep well.
    by
    • Verified Purchase
    Pump is compatible with standard 1hp control box and drop-pipe fittings. Installed as advertised with added bonus of app, which provides instructional video. Pump has solved my water pressure issues.
    by
    • Verified Purchase
    by
    • Verified Purchase
    by
    • Verified Purchase
    Working like crazy No problems so far...
    Working like crazy No problems so far
    by
    • Verified Purchase
    by
    • Verified Purchase
    by
    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
      by
      • Verified Purchase
      • Recommended
      by
      • Verified Purchase
      One month
      I bought this pump on Nov 25 2020 and installed it it only lasted until January 5 2021 so if you ever changed one it's takes a bit to do my well pump is 80 feet down and to lose water that soon to replace again its a pain when that the only way to get water for your home wish it could have lasted like the one the installed with the house it was built in 1974 didn't have to replace it until 2007 the product now don't compare to old ones making them cheeper I had to buy another cause I lost the receipt for it and when it goes out have to call the maker of it an wait to see if you can get a replacement or have to send it in what am I supposedly to do about water in the meantime
      by
      Response from Everbilt Customer ServiceJan 14, 2021
      Rickrich1,
      Please be aware that we have experts always willing to help with installation steps as this can be a difficult process. We do provide "how to" videos or you can always download the BILT app on ios or android and see step by step installation after searching for the product. Additionally you can always call our experts at 844-883-1872. Thanks.
        4 found this review helpful
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
        Response from Everbilt Customer ServiceNov 19, 2020
        Thank you for the rating. Just curious, did you find any of our "how to" videos or the BILT app as a good tool to help with installation or troubleshooting? Have a great day.
        • Verified Purchase
        Went bad in 6 days after purchase...
        Went bad in 6 days after purchase
        by
        Response from Everbilt Customer ServiceAug 26, 2020
        Sorry to read about your situation. With the complexity of installation of these pumps were any of our "how to" videos used for reference or were you able to download the BILT app for easy to read/follow installation directions?
        We ask these questions to ensure that everything was properly installed as the situation you have presented is not something we regularly see.
        With that being said, we have a full team of experts who would be more than willing to assist you with your situation. Please contact us at 844-883-1872, Monday - Friday 8am to 5pm EST. Thanks.
        • Verified Purchase
        1 found this review helpful
        It’s working ok right now
        It’s working ok right now
        by
        Response from Everbilt Customer ServiceMay 7, 2020
        Don,
        Thanks for the feedback. Always good to know that the pumps are working great with no issues.
        • Verified Purchase
        • Recommended
        I am very satisfied with this pump. There was one...
        I am very satisfied with this pump. There was one remaining on the shelf in the store and I needed it right away. No one else had the pump in stock. Home Depot made me a happy person that day. Thank You!
        by
        Response from Everbilt Customer ServiceApr 23, 2020
        Very happy to read/hear that everything was able to be worked out at your local Home Depot store. Thanks for taking the time to leave your feedback.
        • Verified Purchase
        4 Star Review
        Rating provided by a verified purchaser
        by
        Response from Everbilt Customer ServiceAug 9, 2019
        Thank you for taking to the time to leave your review.
        • Verified Purchase
        The pump lasted for 1 day. Had to install a...
        The pump lasted for 1 day. Had to install a more epensive one.
        by
        Response from Everbilt Customer ServiceJul 9, 2019
        Jose,
        We are sorry to hear that this pump did not meet your expectations. Our experts are available at 844-883-1872 when/if you have issues with installation or troubleshooting. Thanks.
        • Verified Purchase
        1 found this review helpful
        Easy to install
        Easy to install
        by
        Response from Everbilt Customer ServiceMay 14, 2019
        Thanks for your review! Everbilt Customer Service
        • Verified Purchase
        • Recommended
        Have one in my domestic side and its solid. Installing...
        Have one in my domestic side and its solid. Installing this one for irrigation
        by
        Response from Everbilt Customer ServiceApr 1, 2019
        Adam, thanks for your review! Enjoy your pump, Everbilt Customer Service
        • Verified Purchase
        Good value...
        Good value
        by
        Response from Everbilt Customer ServiceMar 22, 2019
        Thanks for the great star rating!
        Everbilt Customer Service
        • Verified Purchase
        Great Pump! Working right after installation and continuing to work...
        Great Pump! Working right after installation and continuing to work well.
        by
        Response from Everbilt Customer ServiceMar 25, 2019
        We appreciate the feedback! Glad to hear the pump is working well for you.
        Everbilt Customer Service
        • Verified Purchase
        the submersible pump was what we needed. Its working...
        the submersible pump was what we needed. Its working okay.
        by
        Response from Everbilt Customer ServiceMar 26, 2019
        Thank You! Enjoy your pump and, more importantly, your water!
        Everbilt Customer Service
        • Verified Purchase
        Reliability is Outstanding
        I never do reviews. But after well over a year of owning this I feel I just write one. Sure, it's a well pump, it works when you need it. But we had a lightning strike last summer which ignited a small fire at a tree near the house. The strike was close enough that it destroyed all the electronics and some of the appliances from the surge. But upon needing to put the flames that were about to spread out, this pump didn't bat an eye or care that it withstood a surge. It kicked right on and just worked! So, if you're looking for a reliable, drop in and forget, powerful pump, you found it!
        by
        Response from Everbilt Customer ServiceMar 26, 2019
        Thanks so much for the great testimonial! Sounds like a harrowing experience, and we truly hope nobody was injured!
        Everbilt Customer Service
          • Recommended
          not so happy
          Set the pump at 65 ft went with the 1hp new control box so happy for 9 months then no water. Tested control and pressure switch pump ohmed ok bearing were shot in pump 9 months save your money folks this is as poorly made pump as you could get
          by
          Response from Everbilt Customer ServiceOct 5, 2017
          Hi Dave, I am sorry to hear of the issues you have experienced with this pump. We do offer a 3 year warranty and I would like to assist with any questions you may have. Please feel free to call me, 844-883-1872.
          Jody
            • Recommended
            2 found this review helpful
            5 Star Review
            Rating provided by a verified purchaser
            by
            • Verified Purchase
            Water pump
            It works great and really recommendations this product
            by
            Response from Everbilt Customer ServiceMar 26, 2019
            Great to hear! - Everbilt Customer Service
              • Recommended
              Showing 1-30 of 37 reviews

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