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Customer Reviews for Florida Tile Home Collection Smoked Hickory 8 in. x 36 in. Porcelain Floor and Wall Tile (27 cases / 367.2 sq. ft. / pallet)

Internet #308114519

Model #CHDEAJ018X36P

Store SKU #1004116719

  • Natural wood look porcelain tile for floor and wall
  • Strong tile suitable for kitchen, bathroom, laundry, living
  • Item cannot be returned in less than full pallet quantities

Customer Reviews

  • 4.1
    out of 30 reviews
  • 80% recommend this product
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Showing 1-30 of 30 reviews
This tile is beautiful
by
  • Verified Purchase
absolutely beautiful tile
Read the instructions ok installation before laying tile or you will have a haze. Absolutely atunning floor and florida tile customer service is great
by
    • Recommended
    Excellent product and excellent value
    We were looking for a wood-look ceramic tile to replace our engineered wood floors and blend with our existing knotty alder cabinets and moulding. We literally looked for two years to find the right product and this was it. The tile is large, 8 X 36 inches, it is a rustic look and the color is highly variable. All things we wanted in a tile. We had this tile installed in our dining room, great room and throughout our hallway. In the great room, we had it laid in a herringbone pattern. In the other rooms, it was laid in an offset brick pattern. The tile looks rich and fits our Mediterranean style home perfectly. The colors of the tile blend in perfectly with our existing reddish brown stained knotty alder cabinets/moulding. The tile feels great on our bare feet. With the textured surface, it is not at all slippery. Best of all, we never worry when our dogs runs on it. Plus, it is so easy to clean! We couldn't be happier with this choice of flooring. We had it installed in July. We still continually say how much we love our new floors.
    by
    Response from Florida Tile SupportSep 11, 2023
    Thank you for your review! FloridaTile
      • Recommended
      Rustic look
      Absolutely beautiful! This rustic look herringbone on a 45 is stunning. We used brown velvet grout
      by
        • Recommended
        Rustic look
        If you are looking for a rustic look this tile is for you.. I love it. It is exactly what I was looking for. My husband is a tile setter and he did this on a 45 herringbone style.
        by
          • Recommended
          NOT durable. Finish wears off quickly.
          After one year of use, the plastic feet of our chairs have worn the finish off of the tiles. We purchased this porcelain tile because of its durability. The finish is not durable at all. Real wood would be more durable. I never would have imagined! A VERY expensive mistake!
          by
          Response from Florida Tile SupportSep 29, 2020
          We appreciate your review and wish to gather more information. To further address this concern please contact HomeDepotCustomerService@floridatile.com. FloridaTile
            8 found this review helpful
            by
            • Verified Purchase
            by
            • Verified Purchase
            by
            • Verified Purchase
            Tile colors were off, some too dark , almost black and the floor finish looked awful.
            by
            Response from Florida Tile SupportFeb 14, 2024
            Ricardo, Thank you for your feedback. Quality is priority at Florida Tile. Smoked Hickory should replicate to look in the product images showing brown wood-look planks in a porcelain tile body. We wish to review the shipment and the product received to best assist. If you could please reach us directly, our contact is HomeDepotCustomerService@floridatile.com. Thank You, Florida Tile FloridaTile
            • Verified Purchase
            It did not come in the same color as pictured. It’s almost black.
            by
            Response from Florida Tile SupportFeb 14, 2024
            John, Florida Tile appreciates your review. We wish to confirm your order and review the product to better assist. Smoked Hickory should replicate to look of brown-toned wood planks. If you could please reach us directly, we wish to further address. Our contact is HomeDepotCustomerService@floridatile.com. Thank You, Florida Tile FloridaTile
            • Verified Purchase
            "Finish" wears off
            The tile looks great initially. However, the finish has worn off in a matter of a couple of months to reveal an ugly gray. The room is not a high traffic area either.
            by
            Response from Florida Tile SupportNov 17, 2023
            Thank you for your review. Florida Tile wishes to gather further information to assist. This porcelain tile is generally highly-rated and its strong surface is rated for floor application. The issue description does not correlate with its durable scratch-resistant nature. Our Team wishes to discuss further to help determine cause and assist. Any and all quality concerns will be addressed. Please reach us directly at HomeDepotCustomerService@floridatile.com. FloridaTile
              1 found this review helpful
              Material was broken and warped
              by
              Response from Florida Tile SupportNov 13, 2023
              Florida Tile wishes to gather further information to assist. Any and all quality concerns will be addressed right away. We are sorry to hear that you received tiles broken during shipping. Smoked Hickory is generally well-received and highly rated. Bu nature of the production process, all large format porcelain tile throughout the industry will have inherent warpage. The American National Standards Institute sets standards which all tile manufacturers abide, and Florida Tile works to exceed those standards. Quality is priority at Florida Tile, and our Team will address and assist right away. Please reach us directly at HomeDepotCustomerService@floridatile.com. FloridaTile
              • Verified Purchase
              by
              • Verified Purchase
              Awesome looking Floor great for commercial use
              by
              Response from Florida Tile SupportJul 18, 2023
              Thank you for your review! FloridaTile
              • Verified Purchase
              Looks great in my leasing office....
              Looks great in my leasing office.
              by
              Response from Florida Tile SupportFeb 23, 2023
              Thank you for your review! It is wonderful to know that you are pleased with your Smoked Hickory porcelain tile. FloridaTile
              • Verified Purchase
              Beautiful
              Absolutely beautiful. I put this throughout my whole house. It color variations is gorgeous.
              by
              Response from Florida Tile SupportDec 5, 2022
              Thank you for your review! FloridaTile
                • Recommended
                The blend of colors in this tile makes it a...
                The blend of colors in this tile makes it a great looking floor. While dark, it has streaks of light wood tones that brings a nice contrast to the room. The wide planks also bring a nice dimension to the room. I would use it again.
                by
                Response from Florida Tile SupportAug 22, 2022
                Thank you for your review! It is wonderful to know that you are pleased with Smoked Hickory. FloridaTile
                • Verified Purchase
                Love the look but the quality was not what I...
                Love the look but the quality was not what I was expected , the color easily chipped off was not expecting that
                by
                Response from Florida Tile SupportAug 8, 2022
                Thank you for your review. Florida Tile wishes to gather further information. With a tested Mohs hardness rating of 7-Quartz, this porcelain tile has a durable and strong surface. Any and all quality concerns will be addressed right away. Please reach us directly at HomeDepotCustomerService@floridatile.com. FloridaTile
                • Verified Purchase
                Provided us the contrast to the octagon tile adjacent to...
                Provided us the contrast to the octagon tile adjacent to it, looks fantastic!
                by
                • Verified Purchase
                1 found this review helpful
                by
                • Verified Purchase
                Beautiful floor, used charcoal grout....
                Beautiful floor, used charcoal grout.
                by
                • Verified Purchase
                It’s looks amazing in my house...
                It’s looks amazing in my house...
                by
                • Verified Purchase
                • Recommended
                Rating provided by a verified purchaser...
                Rating provided by a verified purchaser
                by
                • Verified Purchase
                Love the look of this tile all the different ...
                Love the look of this tile all the different rich colors. Did my whole house in it so happy with my decision.
                by
                • Verified Purchase
                The tiles are perfect for my new house - a rustic/old world design. With the colors in the tiles ...
                The tiles are perfect for my new house - a rustic/old world design. With the colors in the tiles ranging from very light brown to black decor options are limitless. Very happy with the purchase.
                by
                • Verified Purchase
                • Recommended
                The tile is great quality and excellent color. Price...
                The tile is great quality and excellent color. Price was also very reasonable.
                by
                • Verified Purchase
                Tile installer said they weren't flat and would be noticeable....
                Tile installer said they weren't flat and would be noticeable. We are returning them and is a hastle.
                by
                Response from Florida Tile SupportSep 1, 2020
                We appreciate your feedback. In the tile industry all large format long tile will have bowing. It is a fact of production and the extrusion and setting process. With proper installation bowing is not noticeable. To assist with this process please reach out to us. The contact to reach is HomeDepotCustomerService@floridatile.com. FloridaTile
                • Verified Purchase
                Some of the tiles were shinier than others. The tile...
                Some of the tiles were shinier than others. The tile guy wouldn’t glue them down til we approved because they looked like they came from different dye lots. It looks more rustic to us, so we approved.
                by
                • Verified Purchase
                Love the look of the wider (8") planks
                Love the look of the wider (8") planks
                by
                • Verified Purchase
                • Recommended
                Showing 1-30 of 30 reviews

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                Approximate Tile Size

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                Application Location

                Backsplash, Floor, Wall

                Backsplash, Floor, Wall

                Backsplash, Floor, Wall

                Backsplash, Floor, Wall

                Location

                Bathroom, Fireplace, Floor, Kitchen, Shower

                Bathroom, Fireplace, Floor, Kitchen, Shower

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                Tile Material

                Porcelain

                Porcelain

                Porcelain

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                Flooring Look

                Wood Look

                Wood Look

                Wood Look

                Wood Look