Bought Glacier Bay N2420 toilet that had this dual flush valve installed and after 6 months, it leaks a refills the toilet every 30-45 minutes throughout the night waking me up!
Found this replacement, sure its cheap, but why keep on buying this every few months?? My 15 year old Glacier Bay basic toilet only had its flapper valve replace twice!
So, this is my fix to this bad design. Make the seal smaller by cutting 1/8" off the outside and pick up a 1/16" rubber gasket sheet from auto parts store and cut out the same seal and put it between the plastic disc and the white seal.
This stopped the leak because the white seal expands over time from use and stops on the water directing channels. Also the white rubber seal develops the seal groove from use and since the arm is at its limit, the seal cant seal and leaks.
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Response from FluidmasterSupportJul 20, 2020
Contact Fluidmaster’s Technical Service Department for help with your product. We are available Monday through Friday from 5:30 AM through 5:00 PM Pacific Standard Time. Contact options include: Chat www.fluidmaster.com/support E-Mail techsupport@fluidmaster.com and Toll Free 800-631-2011
4 found this review helpful
Apr 21, 2020
Great product! Better seal than the stock part!
Great product! Better seal than the stock part!
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Verified Purchase
Recommended
Aug 28, 2024
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Verified Purchase
Aug 28, 2024
Big leak and tried 2 gaskets. Plug and play straight replacement. It was less of a headache to just buy this than mess around finding the right gasket. It took me 2 minutes!
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Verified Purchase
Aug 26, 2024
Leaking My Fault
We installed 3 of these toilets only 1 leaked. I just replaced the dual flush unit & found the leak was my fault. I used Clorax toilet tabs in the tank until I saw a post not to use them. It deteriorated the bottom rubber seal creating the leak. Problem solved!
Anyone want to buy some unused Clolax tabs?
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Recommended
Aug 14, 2024
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Verified Purchase
Aug 14, 2024
great fit perfect, it will be grat if Home depot have in the store. it will be more faster
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Verified Purchase
Aug 12, 2024
Fit the Glacier Bay one piece toilet perfectly and was easy to install.
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Verified Purchase
Jul 26, 2024
Fit perfectly; however, the flush buttons that sit on the top outside of the tank were too long and had to be cut back to fit. If not cut back, the tank would have emptied constantly, because the assembly would have been in continuous operation.
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Verified Purchase
Jul 24, 2024
The part was easy to get and easy to install.
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Verified Purchase
Jul 4, 2024
It installed fairly easily and works well. I could not believe that Home Depot was out of it for an extended time. Have a Glacier Bay one piece dual-flush toilet only sold by Home Depot and they should maintain parts to support their exclusive products. Only available via shipping too, which further added to wait once back in stock.
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Verified Purchase
Jun 26, 2024
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Verified Purchase
Jun 12, 2024
I didn’t use it. Because I didn’t get it on time they offered to deliver. It more than one week later.
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Response from FluidmasterSupportJun 14, 2024
For complatints on delivery please contact the store manager directly. This forum is for the manufacturer directly and have no control of delivery as we do not handle their delivery service.
Verified Purchase
May 22, 2024
Worked great ?. Product doesn’t say that new push buttons come with it. Also if you have 2 pc toilet you only use the top half
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Verified Purchase
May 22, 2024
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Verified Purchase
Apr 25, 2024
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Verified Purchase
Apr 17, 2024
Was a perfect replacement part for what I needed. Now the toilet is operating as it should
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Verified Purchase
Apr 10, 2024
Exact replacement part. Fit and install was easy.
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Verified Purchase
Apr 5, 2024
It was installed and works like a charm, I just wish I could have pick it at the Home Depot store instead of on line. Or both it’s great when you have options.
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Verified Purchase
Apr 3, 2024
My toilet was leaking but after replacing the old valve with this replacement valve my toilet is good as new.
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Verified Purchase
Mar 28, 2024
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Verified Purchase
Mar 27, 2024
Perfect fit, like having a new toilet. Only wish they kept it as an in store stock item.
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Verified Purchase
Mar 23, 2024
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Verified Purchase
Mar 20, 2024
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Verified Purchase
Mar 20, 2024
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Verified Purchase
Mar 15, 2024
Timely delivery, good price, good quality
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Verified Purchase
Feb 13, 2024
What product was easy to find on the website. Instructional videos, work easy to follow to make the installation of breeze.
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Verified Purchase
Jan 31, 2024
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Verified Purchase
Jan 24, 2024
The package was opened when it arrived and was either refurbished or restocked. Regardless, this "new" one leaked as well. The product might work, HD is not a supplier I trust, but they are the only supplier for this part in my area
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Response from FluidmasterSupportJan 25, 2024
Fluidmaster would like the opportunity to help, please contact Fluidmaster’s Technical Service Department for help with your product. We are available Monday through Friday from 5:30 AM through 5:00 PM Pacific Standard Time. Contact options include: Fluidmaster.com/support to Chat, Email or call Toll Free 800-631-2011.
Verified Purchase
Jan 10, 2024
First ordered was lost.... delivery indicated it arrived at store... never notified, went by store... could not locate it... ordered another one... came in few days later, no problem.... item itself was excellent and installed easily