Customer Reviews for GE 24 in. Black Slate Top Control Smart Built-In Tall Tub Dishwasher 120-Volt with 3rd Rack and 50 dBA

Hi there, Thank you for taking the time to leave a review on your new GE Appliances built-in dishwasher. We are truly sorry to hear that the dishwasher arrived with broken parts, as this is certainly not normal operation, nor the quality that we expect. We recommend taking advantage of the manufacturers warranty, and schedule an appointment with our factory service team by calling 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht Thank you for your review! -Devin@GEAppliances

Oh no! We are so sorry to hear that your new dishwasher is not properly cleaning you dishes. This is not normal operation, and we encourage you to schedule service with one of our certified technicians to get your appliance properly diagnosed. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm Thank you for choosing GE Appliances for your home. We are confident that our technicians will resolve this cleaning issue as quickly as possible! - Adrian@GEAppliances

Hi, We're thrilled this dishwasher could exceed your expectations with its appearance and performance. Thanks for sharing! -Sylvia@GEAppliances

Good afternoon, Thank you for taking the time to leave a review on your new GE Appliances built-in dishwasher. We are excited to hear that you are enjoying the sleek design and appearance, as well as the cleaning performance this model provides. Thank you for trusting our brand for your home, and for your feedback. Have a great weekend! -Devin@GEAppliances

Hello, We’re sorry to hear that you’ve been less than impressed with your new dishwasher. We know dirty dishes can seem like a constant chore, and having a foul-smelling dishwasher that holds water can make you want to do them even less. We want to help. Unpleasant smells in your dishwasher can be worrying. Dishwashers don’t normally retain odors, and an odor that’s present for an extended period of time is considered abnormal. We recommend taking a look at the article below for some common causes of bad smells. https://products.geappliances.com/appliance/gea-support-search-content?contentId=16270 A dishwasher that doesn’t drain is also a concern, and standing water can definitely cause a bad stench. We also suggest taking a look at this next article for some things you can check on a dishwasher that isn’t draining. https://products.geappliances.com/appliance/gea-support-search-content?contentId=16240 If none of that helps, and if you haven’t already, we recommend scheduling an appointment with our factory service team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm. Thank you for taking the time to leave us your feedback and please know that we are here should you need further assistance. -MichaelB@GEAppliances

Hello there, We’re thrilled that you’ve been impressed by your gorgeous new dishwasher; the sensational stainless-steel finish looks absolutely fabulous in your kitchen, and we’re so happy to hear you’ve been enjoying its many fantastic features. We love the cleaning power offered by the bottle jets, and the built-in third rack offers so much flexibility. We truly appreciate you choosing GE Appliances, and please know we’re here should you ever need assistance. -MichaelB@GEAppliances

Hi there, Thank you for taking the time to leave a review on your new GE Appliances dishwasher. We are truly sorry to hear that you are not satisfied with your dishwasher and the drying performance it provides. We recommend reviewing the article at the link below for troubleshooting tips to enhance the drying performance: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.29223487.2062454232.1693921973-1100713441.1674245189 We are also sorry to hear that the lower track keeping moving off track and the roller bracket has broken. This is certainly not normal operation, nor the quality that we expect. We recommend taking advantage of the manufacturer's warranty, and schedule a service appointment with our factory service team. You can schedule an appointment by calling the service department directly at 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht Thank you for your review, and for choosing GE Appliances for your home! -Devin@GEA

Hi! Thank you for taking the time to provide us with your feedback. We are so sorry to hear that this dishwasher is not drying any better than your previous dishwashers. We are however happy to hear that this unit is operating at a low noise level. We are honored to have you as a part of the GE Appliances family, and we hope you enjoy your dishwasher for many years to come. Happy cleaning! - Adrian@GEA

Hello there, Thank you so much for taking the time to post this review regarding your new dishwasher. We appreciate the honest feedback. Your comments are extremely important and will be considered by our product design team. If the door doesn't seem to be aligned or crooked, please refer to the link for some helpful tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=37414 We're always here when you need us. Have a wonderful day. - Tierra@GEA

Hi, We're glad this dishwasher's cleaning performance could surpass your expectations. It's great to hear the features like the bottle jets could be so helpful. Thanks for leaving a review! -Sylvia@GEA