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Customer Reviews for General Tools Electronic Natural Gas Leak Meter & Detector

Internet #100651812

Model #PNG2000A

Store SKU #1000109941

  • Detects combustible gas leaks in pipes, valves and fittings
  • Natural diffusion sensor detects most combustible gases
  • Alarm sounds & indicator lights illuminate when gas is detected

Customer Reviews

  • 3.9
    out of 85 reviews
  • 70% recommend this product
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Showing 1-30 of 85 reviews
Does not work
Lights worked saying it's operating normal but it wasn't detecting gas leaks. I bought a cheaper model that worked fine.
by
Response from General ToolsFeb 8, 2022
We are very sorry that you are not completely satisfied with your purchase. We appreciate the time you took to write this review. We would like to assist you with your issue. Please call 800-697-8665 Ext 1603 or email us at techsupport@generaltools.com. We will be more than happy to resolve this issue for you.
    2 found this review helpful
    It works like promised
    I smelled gas in my house, but could not tell where it was coming from. Tried the old soap in a squirt bottle and still could not find the leak. I went on line to see if I could find something that would help and came across the General Company's "Gas Seeker". After reading mostly good reviews on the product, I thought I would give it a try.Simple and easy to use. Just push the button, let it warm up and simply pass it over your gas pipes and it will beep and show two different lights if it detects any gas. One light for a small slow leak and another for a larger leak. I found the first leak right away, so I kept checking more gas connections and found four more leaks!. It was money well spent and the price reasonable.
    by
    • DIY
    • Verified Purchase
    • Recommended
    30 found this review helpful
    My neighbor and I each used it to check our house/furnace/water heaters. It did not indicate any leak. (Hopefully the device is working as it is supposed to (LOL)).
    by
    Response from General ToolsJan 25, 2024
    We appreciate the positive feedback you recently submitted on your General Tools purchase. For nearly a century, General Tools has been a recognized leader in the design and development of precision specialized tools. We pride ourselves in delivering the PRECISE tool for the job. Thanks again for your product review. We are pleased that you are satisfied with your General Tools purchase!
    • Verified Purchase
    This Gas Leak Detector is garbage...
    Had it for 3 months and it quit working. Changed batteries twice with no change. It would power on and calibrate. Then shut off immediately afterwards. Do yourself a favor and buy another brand. I definitely do not recommend this tool...
    by
    Response from General ToolsJan 3, 2024
    We are very sorry that you are not completely satisfied with your purchase. We appreciate the time you took to write this review. We would like to assist you with your issue. Please call 800-697-8665 Ext 1603 or email us at techsupport@generaltools.com. We will be more than happy to resolve this issue for you.
      by
      • Verified Purchase
      Works as advertised. I use it to insure the...
      Works as advertised. I use it to insure the safety of my family.
      by
      Response from General ToolsOct 4, 2022
      We appreciate the positive feedback you recently submitted on your General Tools purchase. For nearly a century, General Tools has been a recognized leader in the design and development of precision specialized tools. We pride ourselves in delivering the PRECISE tool for the job. Thanks again for your product review. We are pleased that you are satisfied with your General Tools purchase!
      • Verified Purchase
      The gas sniffer worked very well....
      The gas sniffer worked very well.
      by
        It did detect Natural gas but it wasn’t instantaneous. ...
        It did detect Natural gas but it wasn’t instantaneous. To test I turned the gas on to one of the burners on my range. I could smell gas instantly but it took approximately 20 sec to be detected.
        by
        Response from General ToolsNov 23, 2021
        We are very sorry that you are not completely satisfied with your purchase. We appreciate the time you took to write this review. We would like to assist you with your issue. Please call 212-431-6100 Ext. 6 or email us at techsupport@generaltools.com. We will be more than happy to resolve this issue for you.
          1 found this review helpful
          by
            Rating provided by a verified purchaser...
            Rating provided by a verified purchaser
            by
            • Verified Purchase
            This tool can "barely" detect natural gas. If I turn the stove burner on and place the detector ...
            This tool can "barely" detect natural gas. If I turn the stove burner on and place the detector where it can "feel the breeze" of gas it detects gas. Otherwise, no.
            by
            Response from General ToolsApr 19, 2021
            We are very sorry that you are not completely satisfied with your purchase. We appreciate the time you took to write this review. We would like to assist you with your issue. Please call 800-697-8665 Ext 1603 or email us at techsupport@generaltools.com. We will be more than happy to resolve this issue for you.
            • Verified Purchase
            1 found this review helpful
            This tool could be a Life safer someday....
            This tool could be a Life safer someday.
            by
            • Verified Purchase
            Rating provided by a verified purchaser...
            Rating provided by a verified purchaser
            by
            • Verified Purchase
            1 found this review helpful
            by
            • Verified Purchase
            Unit does not seem to work
            I ordered and waited 7 days to received the unit. I installed the batteries as instructed and the unit never seems to indicate the flashing green light (every 2 seconds per the instruction) and it detects nothing. I can smell some gas odor, but this unit doesn't seem to work out of the box - perhaps I got a lemon unit. Will be returning to HD. Would not recommend it.
            by
            Response from General ToolsJan 15, 2021
            We are very sorry that you are not completely satisfied with your purchase. We appreciate the time you took to write this review. We would like to assist you with your issue. Please call 800-697-8665 Ext 1603 or email us at techsupport@generaltools.com. We will be more than happy to resolve this issue for you.
              1 found this review helpful
              by
              • Verified Purchase
              1 found this review helpful
              It woks very well and costs a fraction of similar...
              It woks very well and costs a fraction of similar tools.
              by
              • Verified Purchase
              Very easy to operate. I detected the Gas Leake within...
              Very easy to operate. I detected the Gas Leake within minutes, I consider this tool literally life saving.
              by
              • Verified Purchase
              Rating provided by a verified purchaser...
              Rating provided by a verified purchaser
              by
              • Verified Purchase
              It worked great. Got the leak fixed in less than...
              It worked great. Got the leak fixed in less than 30 mins.
              by
              • Verified Purchase
              Rating provided by a verified purchaser...
              Rating provided by a verified purchaser
              by
              • Verified Purchase
              GREAT GAS SNIFFER
              This is my 2nd one that I purchased from home depot 1st one was about 5 years ago and I have used it dozens and dozens of time it is a really good gas leak detector worked every time that I used it. It found lots of gas leaks for me testing our extended family's homes. ( A really must own item ) P.S. I do not leave batteries in the unit I remove them each time when I am done testing.
              by
                • Recommended
                4 found this review helpful
                Worked well. Found leak right away....
                Worked well. Found leak right away.
                by
                • Verified Purchase
                worked great for what I needed it for I could...
                worked great for what I needed it for I could not locate very small leak. the tool located the leak and I was able to fix.
                by
                • Verified Purchase
                I have never used a gas detector before. Since I...
                I have never used a gas detector before. Since I am not a professional installer, I decided this one was in the price range of my needs.I took it out of the box, installed batteries and went through the initialization setup and held it near an unlit stove burner. It seems to work as promised.
                by
                • Verified Purchase
                Easy to use. Gives instant results, all I needed when we unhooked old stove and hooked up new st...
                Easy to use. Gives instant results, all I needed when we unhooked old stove and hooked up new stove.
                by
                • DIY
                • Verified Purchase
                • Recommended
                junk
                Bought one , didnt work. Even turned propane and. Atural gas on , still didnt work. Returned it , got another ... same. Garbage !!
                by
                  • Recommended
                  4 found this review helpful
                  Easy to use ...
                  Easy to use
                  by
                  • Verified Purchase
                  5 Star Review
                  Rating provided by a verified purchaser
                  by
                  • Verified Purchase
                  Worked perfectly. Found my leak easily.
                  Worked perfectly. Found my leak easily.
                  by
                  • Verified Purchase
                  • Recommended
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