Extremely unhappy with service however material and products are satisfactory
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Response from ZHC_Customer_ExperienceAug 29, 2022
Hi Esther, we're sorry to hear you weren't happy with your service. To help further understand your concerns, please contact manufacturer's Customer Service Monday-Friday 8:30AM-5:00PM EST at 800 892 3986. Thank you!
Recommended
Feb 17, 2021
nice quality but, did not come with the suction cups shown, so it swings back and forth a lot.
nice quality but, did not come with the suction cups shown, so it swings back and forth a lot.
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DIY
Verified Purchase
Recommended
Dec 18, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Dec 17, 2020
More than I asked for it...
More than I asked for it
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Verified Purchase
Dec 12, 2020
It's just basic. Nothing special but serves its intended purpose...
It's just basic. Nothing special but serves its intended purpose
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Verified Purchase
Dec 12, 2020
Perfect in size and room for all my bottles! ...
Perfect in size and room for all my bottles! The finish is nice, too, and won't show age as much as a really shiny finish might.
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Verified Purchase
Nov 13, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Nov 13, 2020
Love it. Could have been a little longer otherwise...
Love it. Could have been a little longer otherwise glad I purchase it.
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Verified Purchase
Nov 11, 2020
Love the way it looks, hangs on the shower head...
Love the way it looks, hangs on the shower head well with no slippage and doesn't let my soap waste away. I'd get another one if I needed it. :) :) :)
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Verified Purchase
Sep 8, 2020
Good item and priced right...
Good item and priced right
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Verified Purchase
Sep 8, 2020
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Verified Purchase
Sep 1, 2020
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Verified Purchase
Aug 26, 2020
All plastic but handle clip has more material than original...
All plastic but handle clip has more material than original one I had. Of course that is what broke on original.
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Verified Purchase
Aug 19, 2020
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Verified Purchase
Recommended
Aug 19, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Aug 19, 2020
Bought bent, brought back hoping to exchange but all your...
Bought bent, brought back hoping to exchange but all your stock was also bent so I just returned
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Response from ZHC_Customer_ExperienceSep 16, 2020
Hi, thank you for taking the time to provide us with your feedback. We are sorry to hear that you were unhappy with your purchase of this shower caddy and for any frustration this has caused. Your valued feedback will be shared with our Product Manager as well as our Quality Control department for review and evaluation. Thank you for your business!
Verified Purchase
Aug 18, 2020
Too long hits faucets sits on the floor waiting to...
Too long hits faucets sits on the floor waiting to be returned
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Response from ZHC_Customer_ExperienceSep 17, 2020
Hi, thank you for taking the time to provide us with your feedback. We are sorry to hear that this over-the-showerhead caddy did not work in your shower area. We try to make our product listings as clear as possible by including information about dimensions and sizing in the "Specifications" section about halfway down the product's Home Depot website page. We will use your feedback to see if there is a way we can make this information even more clear. Thank you for your business!
Verified Purchase
Aug 16, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Aug 14, 2020
This is the second one I've purchased. The first fell...
This is the second one I've purchased. The first fell when the waterproof command hook let go. The lower basket snapped off and the frame was bent beyond reusing. Thought it would be a little more sturdy. But I bought another because of price and I like the look. And I purchased a heavier duty Command hook.
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Response from ZHC_Customer_ExperienceSep 30, 2020
Hi Maggie812, thank you for taking the time to provide us with your feedback. We are sorry to hear that you're not completely satisfied with this over-the-showerhead caddy. This caddy's non-slip collar and two suction cups ensure that the caddy will not slip from most showerheads, but we cannot guarantee that any other installation will keep it from falling. That being said, we are glad to hear that you gave our caddy another try and hope your installation holds up well. Thank you for your business!
Verified Purchase
Aug 4, 2020
stays in position, good quality and has space to hold more then a few items...
stays in position, good quality and has space to hold more then a few items...
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Verified Purchase
Recommended
Jul 30, 2020
No use I cant even put soap container/habonera.more so with...
No use I cant even put soap container/habonera.more so with lotions and shampoos on top shelf. If only I can return it
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Verified Purchase
Jul 22, 2020
The non slip grip is a nice touch...
The non slip grip is a nice touch
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Verified Purchase
Jul 8, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jul 7, 2020
I don't like these kinds of shower caddies, and haven't...
I don't like these kinds of shower caddies, and haven't owned one for years. My store had limited choices. This shower caddy was not my first choice. But I'm liking it more each day. The suction cups are a definite up grade because I hatred the way the older styles moved around. It's nice looking and holds all my shower bottles. I especially like the hooks for my shower pouf. I'll give out a thumbs up.
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Verified Purchase
Jul 1, 2020
Highly recommended, excellent choice for your money....
Highly recommended, excellent choice for your money.
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Verified Purchase
Jul 1, 2020
Suction cups do not work
Suction cups do not work
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Verified Purchase
Jun 26, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Jun 16, 2020
Functional and has a shelf hole designed to permit storing liquid soaps upside down for access in...
Functional and has a shelf hole designed to permit storing liquid soaps upside down for access in place. Fit is important, was a bit high for our high shower head, lacking an ability to adjust the overall height limits who can use it. Otherwise, solid construction.