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Customer Reviews for Gladiator 17.8 cu. ft. Rolling Freezerless Refrigerator in Black

Internet #303841965

Model #GARF30FDGB

Store SKU #1003191429

  • Industry's only step-to-open all refrigerator
  • Heavy duty casters make the fridge easy to move
  • Each extra-thick glass shelf holds up to eight 12-packs of cans

Customer Reviews

  • 3.8
    out of 135 reviews
  • 55% recommend this product
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Showing 1-30 of 135 reviews
Design flaw
Had for around 3 years and stopped cooling. Had compressor replaced, lasted a month and now it’s leaking refrigerant. Save your money
by
Response from GladiatorSep 28, 2023
Hello Jaime40, Thanks for reaching out about this, we're sorry to hear you are not completely satisfied with your Gladiator purchase. Please give Gladiator a call at (866) 342-4089 or email us at ggwinfo@gladiatorgarageworks.com so they can look into this for you. Please have a model number ready.
    install
    Install wheel supports, wheels, and step bar. Tools used were nut driver, Torx T25, T40, 3/8 ratchet combo, sockets (English best). Put frige on on side and a matt/carpet under it. Remove T40 from back and 3/8 bolt or T25. Bolts may be removed with Torx too. Install new wheel supports on each side. Use 1/2" socket with 5" nut driver extension to install 4 bolts per wheel. Foot pad trickier to install. For the non-door side, install one spacer washer. I removed the center adjustment screw.
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      • Recommended
      Just received Gladiator refrigerator.
      Just received two days ago. Arrived in good condition without damage. Held everything from our old garage refrigerator with room to spare.
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      • Verified Purchase
      • Recommended
      Major defect discovered after warranty
      I noticed in the hotter months that condensation would accumulate at the top of the refrigerator cabinet. Finally realized the entire door frame is warped on top, which causes a poor seal. Of course it’s out of warranty now, and the extended warranty won’t help because the basic mechanical functioning hasn’t been compromised. So I guess I’m stuck with my manufacturing defect and whatever energy loss that comes with it. I cannot deal with Whirlpool’s quality control issues anymore.
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      Response from GladiatorMar 14, 2023
      Hello NoGladInGladiator, We appreciate you taking the time to leave your comments and feedback on your experience with your Gladiator refrigerator. It is through customer feedback that we are able to correct, and make changes to our products in respect to their quality and overall design. Gladiator understands that valued customers, like you, are why we are in business. We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for review in future design consideration.
        Product is forming iceiscles from poor sealing of door for freezer not refrigerator
        Product is forming iceiscles from poor sealing of door for freezer not refrigerator
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        Response from Gladiator TeamApr 6, 2022
        Hello Freezer, we’re sorry to hear you received a defective freezer. Please give Gladiator a call at 866-342-4089, from 8am to 6pm ET Monday and Tuesday, 9am to 6:15pm ET Wednesday through Friday, or email them at ggw-info@gladiatorgarageworks.com so they can take care of this for you. Be sure to have your model/serial numbers handy. GladiatorGarageworksBrand
        • Verified Purchase
        8 found this review helpful
        Lots of room!
        [This review was collected as part of a promotion.] I absolutely love this refrigerator! This is a no frills, tough as nails appliance. There is a tremendous amount of space and higher than normal shelving and container compartments that are excellent for the storage of bottles! It’s originally meant for your garage but since I have teenagers and a large game room....that is where I put it. I can now stock it with sodas, juice, water and snacks. Movie and game night just became that much more enjoyable!! Additionally the refidgerstor is on wheels and can be easily moved where ever you need it to be. This is an absolutely, hands down a great appliance!
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          Looks & the space, also the casters being able to move it around
          by
          • Verified Purchase
          works as advertised so far--important to get it set up on the wheels/with the foot plate at time of delivery--they delivery guys went above and beyond to be helpful for the setup
          by
          • Verified Purchase
          Don't buy this junk
          We purchased a fridge and freezer because it was made specifically for a garage. It died after 2ish years and will be almost as much to fix as it would be to buy new. No wonder it only has a one year warranty. That should have been a sign. Don't waste your money.
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          Response from GladiatorJul 31, 2024
          Hello, Hello name, we’re sorry to hear your Gladiator refrigerator stopped working. Please give Gladiator a call at 866-342-4089, from 8am to 6pm ET Monday through Friday, or email them at ggw-info@gladiatorgarageworks.com so they can take care of this for you. Be sure to have your model and serial number handy.
            The worst upright freezer.
            This freezer is not worth your time at all. I had nothing but headache from it and continuous repairs yet it keeps failing and I always end up losing my frozen foods.
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              • Recommended
              Bought two, one was good one was a dud.
              I bought two of these a year apart. The first is still going strong. I really liked it so I bought another. The second about a year and a half ago. The second one has died three times and it just died again. Each time I lost a freezer full of food. I wouldn't recommend it, one lemon and one good one gives you a fifty percent chance of a good purchase. The freezer sells for a premium, but the quality is not.
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                • Recommended
                Nice looks but poor Quality
                Product is good looking but for the price I would expect better assembly quality. The foot pedal also when installed won’t let the door seal. Even after spending hours trying to adjust it right. It’s a problem on both the fridge and freezer. My unit also came with missing fasteners.
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                Response from GladiatorJun 7, 2024
                Hello JPuck, We appreciate you taking the time to leave your comments and feedback on your experience with your Gladiator refrigerator. It is through customer feedback that we are able to correct, and make changes to our products in respect to their quality and overall design. Gladiator understands that valued customers, like you, are why we are in business. We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for review in future design consideration.
                  Zero stars.
                  This will not last. Had mine a year and 7 days and it went out. Techs came out four times before they got it cooling again lasted about six months and started losing temp. 3 month later dead again. It’s running but only 50 degrees. I bought this for my garage which is air conditioned. Would not recommend. Trashing mine and trying another brand. Ps this is Whirlpool product.
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                  Response from Gladiator TeamJun 7, 2024
                  Hello Ricky, we’re sorry to hear your refrigerator. Please give Gladiator a call at 866-342-4089, from 8am to 6pm ET Monday through Friday, if you still have the unit so they can take care of this for you. Be sure to have your model and serial numbers handy. GladiatorGarageworksBrand
                    1 found this review helpful
                    by
                    • Verified Purchase
                    Sealed system failure after 4 yrs
                    Lasted 4 yrs and then the sealed system failed. Fan works but no cool air, refill of freon is useless as it chill leak.
                    by
                    Response from Gladiator TeamFeb 22, 2024
                    Hello SamP, Thanks for reaching out about this, we're sorry to hear your refrigerator stopped working. Please give Gladiator a call at (866) 342-4089 so they can look into this for you. Please have a model and serial numbers ready. GladiatorGarageworksBrand
                      Poor assembly, like a cheap tool box/fridge
                      We will likely return it. CONS-The door does not seal well enough. There is a gap large enough to slide a couple quarters in at the top of the door. Interior and exterior were poorly lined up during assembly. Many screws cross threaded and sticking out at weird angles. Lots of aspects of the fridge just feel like poor design due to not enough R & D and poor quality machining. The price tag here of $1,800 is not worth the poor quality of the build/the door wasting energy because of its gap.
                      by
                      Response from Gladiator TeamFeb 7, 2024
                      Hello Chaz. Thanks for reaching out about this, we're sorry to hear you are not completely satisfied with your Gladiator refrigerator. Please give Gladiator a call at (866) 342-4089 so they can look into this for you. Please have a model & serial numbers ready. GladiatorGarageworksBrand
                        Took 2 months to receive my Gladiator and the one I received is defective, has to be returned and now the replacement is on back order.
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                        • Verified Purchase
                        by
                        • Verified Purchase
                        Do not purchase
                        We bought this refrigerator for our summer lunch program at church and the compressor died after less than two years leaving it unrepairable. It is a horrible product.
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                        Response from GladiatorJan 2, 2024
                        Hello JuneauChurch, we’re sorry to hear you refrigerator stopped working. However, the warranty only covers if the unit is in a household. We do apologize for any inconvenience this may have cause you.
                          by
                          • Verified Purchase
                          Terrible
                          I liked the size and how easy it is to move with the large casters, but the fridge itself has a problem. Bought this in early 2019 and yesterday it decided to stop working. The compressor short cycles and doesn't cool the fridge any more. Called a local repair outfit who came to look at it. The compressor needs to be replaced and the main controller board isn't working correctly. Approx $1500 to repair. Of course it's not worth it. Forget it. I guess Whirlpool is yet another dead USA brand.
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                            Great refrigerator for a shop office or warehouse. Looks great and lots of cold space.
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                            • Verified Purchase
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                            • Verified Purchase
                            Great looking freezerless refrigerator in garage. The caster’s are a unique feature for easy cleaning
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                            • Verified Purchase
                            Disappointed that we had to install the casters and kickplate ourselves. Luckily we had help!! So far it’s a great fridge!!!
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                            • Verified Purchase
                            Great Idea/Horrible Reliability
                            I purchased the matching set of Garage Refrigerator & Freezer. They look nice and was excited to get them up and running. After just over 2 years, the freezer failed and I needed to pay to have the controls replaced. After a couple more months, it failed again due to a bad sensor. Now, after 3 years, it is failing again. The refrigerator cooling coil freezes-up and the refrigerator stops cooling after about every 6 months. It needs to be completely emptied and thawed-out about every 6 - 9 months. In retrospect, I can see why the warranty is only 1 year since it sounds like Whirlpool doesn't have confidence in the quality either.
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                              Thought we'd be different... nope
                              We bought our Gladiator Freezer a year ago and our Refrigerator ~18 months ago. Like most reviews show, this product DOES NOT LAST. I am so frustrated - we love the look and capacity of both units in our garage. The freezer completely went out at 11 months (thank goodness under warranty) - but we lost an entire freezer of food. Whirlpool did send out a new freezer, but only after dealing with a repairman and waiting on a part that never showed. What a hassle. The refrigerator just went out this weekend - won't cool below 50*. I'm writing this as I'm still on the phone with customer service - but don't expect much as we're out of warranty. I'm not sure what is wrong with these products, but buyer beware. I thought we'd be different and take a risk. I'm seeing WAY more negative reviews than when we bought 18 mos ago,.
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                              Response from GladiatorMay 15, 2023
                              Hello ARD35, we’re sorry to hear your Gladiator refrigerator wont cool properly. Please give Gladiator a call at 866-342-4089, from 8am to 6pm Monday thru Friday ET, or email them at ggw-info@gladiatorgarageworks.com so they can take care of this for you. Please be sure to have your model and serial numbers handy.
                                Absolutely the best product ever. Having this on casters for...
                                Absolutely the best product ever. Having this on casters for the garage is an unbelievable benefit. The casters went on like a breeze, (takes 2 people)and some work but doesn't everything? Just follow the instructions. I was very worried about all the very negative reviews and it almost kept me from buying it. The delivery was smooth. The delivery people were very responsive and helpful. After setting it up and using it for 6 months now, I have not experienced ANY issues, I did purchase the 5 year warranty from Home Depot so I am confident this will serve us for years to come. I do feel it was overpriced (2 grand, come on) but it was the only game in town for some time. I would have loved to get the garage ready freezer but it's just cost prohibitive when there are so many other options in freezers. I make ALL food we eat from scratch. Whole foods and lots of it requires lots of space, I also have 20 chickens and have a whole shelf just for cartons of eggs. If you need a garage ready fridge and nothing but a fridge, you won't go wrong with this choice. Do it.
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                                • Verified Purchase
                                2 found this review helpful
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                                • Verified Purchase
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                                • Verified Purchase
                                Showing 1-30 of 135 reviews