Hi Peter270, thanks for choosing Nest Audio, and for sharing your feedback. We're sorry to hear that you experienced a Bluetooth connectivity issue.
If you're willing to try, resetting Nest Audio may be helpful with the Bluetooth connectivity issue. This process will erase all data and you may need to set up your account again. To reset, check on the back of your device, switch the mic off. The lights will turn orange. Press and hold the center of the Nest Audio, near the top. After 5 seconds, your device will begin the factory reset process. Continue to hold for about 10 seconds more, until a sound confirms that the device is resetting.
We'd be happy to assist if resetting doesn't improve your experience with Nest Audio. Please consider contacting our support team here: https://support.google.com/googlenest/gethelp