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Customer Reviews for Greenworks Digi-Pro GMAX 20 in. 40-Volt Cordless Electric Snow Blower - Battery and Charger Included

Internet #206978516

Model #GW26272

  • Up to 20 ft. discharge
  • Includes: G-MAX 40-Volt Lithium-Ion Battery
  • Quiet operation, push button start, gas free hassle

Customer Reviews

  • 3.7
    out of 71 reviews
  • 82% recommend this product
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Showing 1-30 of 71 reviews
Better than I expected.Worked during a 10" wet snow.
Better than I expected.Worked during a 10" wet snow.
by
  • Verified Purchase
  • Recommended
4 found this review helpful
Some features did not work out of the box...
Some features did not work out of the box
by
Response from Greenworks ToolsMar 7, 2018
Hello Rohit
I'm sorry to read GreenWorks Digi-Pro GMAX 20 in. 4 Snow Blower model# 26272 has not entirely met your expectations. I would like to help you better understand the Snow Blower, but it is not clear from your review what precisely is not working. I would recommend checking out some of the how-to-videos here for assistance as to how to navigate the Snow Blower here: //www.youtube.com/user/greenworkstools/search?query=26272
If you have any other questions, please consider contacting us at 1-888-909-6757 or send us an email on info@greenworkstools.com.
Our agents will better understand the issues and will assist you further.
I hope this helps! GreenworksTools
  • Verified Purchase
I am on my second machine: returned the 1st one as it kept stopping every 2-3 seconds regardless ...
I am on my second machine: returned the 1st one as it kept stopping every 2-3 seconds regardless of snow. The replacement unit also keeps stopping but this is in very icy snow. I also have the Greenworks 40V shovel and that one plowed through the same icy snow no problem. I am not sure if the replacement unit is "weaker" than the original one - I will have to see how it functions in the fluffy stuff. Overall, the machine is great when it works. But, I am unsure of its reliability over time. Reviews across the web suggest that this is a common symptom and fixing the machine through their warranty is a painful process. I would probably not purchase this again if it wasn't for the fact that I have 7 compatible batteries. I have multiple Greenworks products and by far this unit is the least reliable one. Should you be in a similar situation like me (i.e. somewhat forced to buy this model due to having multiple batteries), I suggest you do so at the beginning of the snow season so that you have plenty of time to test it out and if something goes wrong you could either return it or exchange it within HD's 90 day period.
by
Response from Greenworks ToolsFeb 15, 2018
Hello WK
Thank you for the feedback on the Digi-Pro GMAX 20 in. 40-Volt Cordless Electric Snow Blower. We are sorry to hear of the problem you are experiencing.
If your unit is stopping after just a few seconds try to remove and reinsert the battery also try moving a little slower when operating in the snow.
Check that your adjustment chute is not all the way down, this will clog the machine and cause the unit to stop.
If these suggestions do not work for you please call our toll free number 1-888-909-6757 to speak with one of our customer service representative or send us an email on info@greenworkstools.com. GreenworksTools
    6 found this review helpful
    Liked it, Handled 8" snow fall very well, same battery as 20V lawn mower, lasts 45 minutes but ha...
    Liked it, Handled 8" snow fall very well, same battery as 20V lawn mower, lasts 45 minutes but have two batteries now
    by
    • Verified Purchase
    • Recommended
    2 found this review helpful
    It did the job with 8 inches of snow. Light weight, manuverable
    It did the job with 8 inches of snow. Light weight, manuverable
    by
    • Verified Purchase
    • Recommended
    will work for small amounts of snow which...
    will work for small amounts of snow which has tobe light.not much power. i will be returnig mine very shortly not worth 300 dollars
    by
    Response from Greenworks ToolsJan 5, 2018
    Hello GreenWorks Customer
    Thank you for taking the time to leave a review. Sorry to hear you are not overall happy with your Snow Thrower.
    This snow thrower should be able to handle snow depths up to 10" in normal conditions.
    Please don't hesitate to contact our customer service toll free number at 1-888-909-6757 or email us on info@greenworkstools.com with any questions or concerns.
    If we are not able to address your concerns before you return the unit. Please feel free to contact us should you purchase another GreenWorks unit. We are here to help. GreenworksTools
    • Verified Purchase
    1 found this review helpful
    It meets expectations but since it is not a heavy...
    It meets expectations but since it is not a heavy model it doesn't scrap as well as a heavy blower.
    by
    • Verified Purchase
    1 found this review helpful
    If you only need to clear a small driveway and sidewalk, this is a good choice. No oil/gas neede...
    If you only need to clear a small driveway and sidewalk, this is a good choice. No oil/gas needed, just recharge the battery. Get a spare battery, too, you'll need it. However, this is not a very powerful thrower, less effective than a small single-stage conventional thrower. Your teen won't be asking to borrow this to earn some spare cash. Because it is much lighter than an MTD or such, it does not dig in as well, so you'll be finishing the job with your shovel. Overall, though, it's good for the light jobs with much less noise, vibration, no cords, no emissions.
    by
    Response from Greenworks ToolsFeb 16, 2017
    Hello ahomeowner
    We are happy to read that you are satisfied with your Digi-Pro GMAX Snow Blower. If you are finding the snow thrower is leaving a thin layer behind we suggested checking the scraper for any wear and tear; replace the scraper. If you feel that the snow thrower is not functioning accordingly please do not hesitate to contact Greenworks we can be reached at 1.888.909.6757 or by email on info@greenworkstools.com GreenworksTools
      • Recommended
      5 found this review helpful
      Very light weight, easy to maneuver, battery charges quickly and lasted for over an hour, still h...
      Very light weight, easy to maneuver, battery charges quickly and lasted for over an hour, still had two of four bars left charged. Easy to assemble, easy to operate shute and direction.
      by
      • Verified Purchase
      • Recommended
      4 found this review helpful
      Great little machine for freshly fallen snow
      Good for fresh snow, however, not great in packed snow/snow drifts/ice/snow left in driveway from snow plow. Good for moving bulk of snow off driveway.
      by
        • Recommended
        2 found this review helpful
        Waste of money
        Biggest waste of money I've ever seen this thing even senses snow it stops very disappointed will never buy anything from this brand again
        by
        Response from Greenworks ToolsDec 29, 2016
        Hello Jstach,

        I apologize for your experience. Please contact our support team at 1-888-909-6757, or email us at info@Greenworkstools.com so that we may assist you further with this issue. GreenworksTools
          1 found this review helpful
          Showing 1-30 of 71 reviews