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Customer Reviews for Hampton Bay Riverbrook Espresso Brown Steel 3-Person Outdoor Patio Padded Sling Patio Swing with Canopy

Internet #309169548

Model #FM18107-SD-SWG

Store SKU #1004307690

  • Perfect for a patio, deck or sunroom
  • Powder coated steel frame in rich brown and padded sling fabric
  • Rust and weather-resistant with UV-protected fabric

Customer Reviews

  • 3.9
    out of 107 reviews
  • 92% recommend this product
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Showing 1-30 of 107 reviews
by
  • Verified Purchase
Still haven’t got it completely assembled after 2 shipments of...
Still haven’t got it completely assembled after 2 shipments of parts. Another one on the way so hopefully I’ll have it completed soon
by
Response from CoronadoCasualsMay 5, 2022
We are sorry to hear about this, if you need further assistance with assembly, please contact our customer service team at customerservice@coronadocasuals.com. CoronadoCasuals2018
  • Verified Purchase
This was not well finished at all and we definitely...
This was not well finished at all and we definitely had to force some pieces. It came quite scratched. But the biggest issue is the materials and design of the canopy. The way that it attaches to the frame is quite cheap and does not line up well at all. The plastic knob bent easily as we tried to tighten in. When I called, all I got was a new knob and touch up paint. The seats are nice but that’s the best I can say about this product.
by
Response from CoronadoCasualsApr 28, 2022
We are sorry to hear about your experience. If you are not pleased with your replacement parts, please send a follow-up email to our customer service team. CoronadoCasuals2018
  • Verified Purchase
by
  • Verified Purchase
Comfortable
This was difficult to put together. Some screws did not line up well. It is a nice swing and is very comfortable. No matter what I do I can not get the canopy to stay locked in place. It aways blows to a 90 degree angle.
by
    • Recommended
    Comfortable, easy to clean.
    Comfortable, easy to clean.
    by
    • Verified Purchase
    • Recommended
    The swing is a perfect fit for our backyard. When it rains, the seat repels the water which is p...
    The swing is a perfect fit for our backyard. When it rains, the seat repels the water which is perfect!!!!
    by
    • Verified Purchase
    • Recommended
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    The product was delivered in a damaged box the pieces were not organized inside and there was no ...
    The product was delivered in a damaged box the pieces were not organized inside and there was no hardware, my wife's gift was a disappointment
    by
    Response from CoronadoCasualsJul 13, 2021
    Thank you for your review on the Hampton Bay Riverbrook Espresso Brown Steel 3-Person Outdoor Patio Padded Sling Patio Swing with Canopy. We are sorry to hear that the boxes were damaged during shipment. Please reach out to our Customer Service Team and they will be able to assist you. 888-691-2824 CoronadoCasuals2018
    • Verified Purchase
    • Recommended
    by
    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    Assembly instructions were very poor & not clear. Most pieces...
    Assembly instructions were very poor & not clear. Most pieces were not labeled, making assemble harder. One 2-piece part was missing, but they supplied double of another 2-piece part. I had to call to order the missing part (I'm still waiting for it). The "blister pack" with all the fasteners came apart, spilling the fasteners & making me figure out what was what. It all made me wonder if I had received a used patio swing, possibly one returned by another customer & then repacked & reshipped. I had bought a Hampton Bay patio table & chairs a few years ago which I was very pleased with; that is why I bought this item. It did not measure up.
    by
    Response from CoronadoCasualsJun 14, 2021
    Thank you for your feed back on the Hampton Bay Riverbrook Espresso Brown Steel 3-Person Outdoor Patio Padded Sling Patio Swing with Canopy. I am sorry you had troubles with the instructions and missing part. Please reach out to our Customer Service Team and they should be able to assist you in tracking that piece that was missing. 1-888-691-2824. CoronadoCasuals2018
    • Verified Purchase
    To many Imperfections when it comes to the streaming down...
    To many Imperfections when it comes to the streaming down the bolt holes to bag some holes not in the right place
    by
    Response from CoronadoCasualsJun 11, 2021
    Thank you for your feed back on the Hampton Bay Riverbrook Espresso Brown Steel 3-Person Outdoor Patio Padded Sling Patio Swing with Canopy. I am sorry you are having troubles with the assembly. Please contact our Customer Service Team for further assistance at 1-888-691-2824. CoronadoCasuals2018
    • Verified Purchase
    The canopy looks a little wrinkled not at all like...
    The canopy looks a little wrinkled not at all like the picture but overall a nice swing. Another person will have to offer assistance with a few aspects of the assembly. The parts should be labeled with a letter or number for easier assembly. The packet of screws was labeled in their container but in shipping they all spilled out into the bottom of the packaging. But you will be able to figure it out with due diligence.
    by
    • Verified Purchase
    Manufacturer could have rolled the leg pipes to reverse punch...
    Manufacturer could have rolled the leg pipes to reverse punch holes. It would make it easier to assemble and make bolt heads uniform in appearance from both ends.
    by
    • Verified Purchase
    Very happy with my swing! You need to people to...
    Very happy with my swing! You need to people to put it together which was not that difficult.
    by
    • Verified Purchase
    Took too long to get here, but we like it,...
    Took too long to get here, but we like it, a lot.
    by
    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    Built of heavier grade components than the swing it replaced....
    Built of heavier grade components than the swing it replaced. This will make it less susceptible to strong winds which caused its predecessor to blow over and get damaged. The seat on this swing is a little too high, so I plan to add an additional set of suspension springs. That should solve this issue.
    by
    • Verified Purchase
    by
    • Verified Purchase
    by
    • Verified Purchase
    by
    • Verified Purchase
    by
    • Verified Purchase
    Just Ok
    The seam the back of the seat is already coming apart and theres no way to fix it. I’ve had it for about 2 months.
    by
    Response from CoronadoCasualsAug 7, 2020
    We apologize for the issues you are having with your patio furniture. Please call us or email us for assistance. 888-691-2824 or customerservice@coronadocasuals.com CoronadoCasuals2018
      • Recommended
      1 found this review helpful
      Great, excellent quality
      Great swing, but I had to install Velcro at each corner because the canopy kept flipping up.
      by
      • Verified Purchase
      • Recommended
      Decent
      It is a great swing, however, the canopy is not stirdy at all! It definitely will get damaged through the heavy westher. To have an idea, we bought the swing at the end of March and set it up in the beginning of April. The swing itself is comfortable than most swings I've been on and it's a really nice colour. If our canopy lasted more than a few months, I definitely would have given it 5 stars.
      by
      • Verified Purchase
      • Recommended
      Showing 1-30 of 107 reviews

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      Frame Material

      Steel

      Steel

      Steel

      Steel

      Seating Capacity

      Seats 3 People

      Seats 3 People

      Seats 3 People

      Seats 3 People

      Frame Primary Finish

      Brown

      Black

      Black

      Black

      Included

      Canopy Included, Hardware Included

      Canopy Included, Cushions Included, Hardware Included, Pillows Included

      Canopy Included, Cushions Included, Hardware Included, Pillows Included

      Canopy Included, Chains Included, Cushions Included, Hardware Included, Pillows Included