Customer Reviews for Home Decorators Collection Aberdeen 60 in. Double Sink Freestanding Black Bath Vanity with Carrara Marble Top (Assembled)

We extend our heartfelt apologies for any inconvenience you may have experienced due to the unanticipated detachment of the basin from the countertop. Ordinarily, our basins are affixed with a high-strength silicone adhesive, with supplementary clips provided to bolster their stability, especially in the context of transit.

To effectively address this occurrence, we kindly encourage you to reach out to our dedicated customer service team at your earliest convenience. You may connect with us by dialing our customer service hotline at 1.866.839.2888. Our adept team stands ready to collaborate closely with you, not only to identify the root cause of this incident but also to facilitate the discovery of a viable solution.

We would like to express our profound gratitude for your vigilance in bringing this matter to our attention. Your continued patronage is deeply valued, and we remain committed to providing you with the utmost satisfaction in all your interactions with our products and services.

Thanks for the feedback. We are very sorry to hear that please contact us at 866 839 2888 or at customerservice@ovedecors.com for further assistance. We will find a way to make this right.

An engineered marble countertop, also known as cultured marble, is a man-made surface made by combining crushed marble with a binder, such as polyester resin, to create a durable and uniform material that can be molded into a variety of shapes and sizes.
Engineered marble is a popular alternative to natural marble, as it offers a similar appearance but with a lower cost and greater durability. It is available in a wide range of colors and patterns, and can be customized to fit the specific needs and style preferences of homeowners.
Compared to natural marble, engineered marble is also more resistant to staining, scratching, and heat damage, making it a popular choice for kitchen and bathroom countertops. However, it may not be as resistant to impact or chipping as natural stone materials.

Thank you for your kind words about our vanities! We're thrilled to hear that you love the quality and high-end look of our products. We take great pride in designing and manufacturing vanities that are not only beautiful but also durable and long-lasting. It's wonderful to know that our hard work has paid off and that you are so satisfied with your purchase. Thank you again for choosing our products, and please don't hesitate to reach out if you have any questions or concerns in the future.

We’re sorry to hear about your experience with our vanity and the water damage you have observed. We strive to manufacture high-quality products that meet our customer's expectations, and we apologize that this has not been your experience.
Our vanities are made to withstand normal bathroom moisture levels, but excessive or prolonged exposure to water can cause damage over time. It is important to ensure proper ventilation in your bathroom, as well as wiping down any excess moisture or spills on the vanity surface immediately.
However, we understand that you expect more from our product, and we would like to make things right. Please reach out to our customer service team with your order information and photos of the damage, and we will do our best to work with you to find a satisfactory resolution.
Thank you for bringing this issue to our attention, and we apologize for any inconvenience this has caused you. We value your feedback and will take it into consideration as we continue to improve our products.

Thank you for your kind words and for choosing our vanities for your home! We're delighted to hear that you're pleased with the quality of our vanities and the features that come with them. At OVE Decors, we take great pride in designing and building each piece to the highest standards of craftsmanship, and we're thrilled that our efforts have paid off in your satisfaction. We appreciate your business and hope that our vanities will continue to bring you joy for years to come!

Thank you for your kind words! We are thrilled to hear that you are impressed with our vanity. Our goal is to create durable and stylish products that meet the needs of our customers. We are glad that this vanity fits the bill for you. If you have any questions or concerns, please don't hesitate to reach out to us. We are here to help!

Thank you for sharing your positive experience with our product. We're delighted to hear that you've had no issues with the sink falling out, we always strive to improve our products from past defects. It's also reassuring to know that even with a young child in the house, the sink has not suffered any damage.

At our company, we take great pride in producing high-quality products and strive to offer our customers reliable and durable solutions for their homes. We are thrilled that our sink has met your expectations, and we appreciate the valuable feedback you have provided.

We are grateful that you chose our product, and we hope that it continues to exceed your expectations and serve you well for many years to come!

As the manufacturer we apologize that Lowes couldn't accept a return because it is out of their return policy. please note that lighting can have a significant impact on the perceived color of an object. The color of a product can appear differently depending on the type, direction, and intensity of the light it is exposed to. For example, natural light from a window can make a product appear brighter and more vibrant, while artificial light from a bulb can make it appear more muted or yellowed. Additionally, the color of the walls and surrounding objects in a room can also affect how a product appears.

We’re disappointed to read that a crack developed on your unit. As we have sold a lot of this unit to satisfied customers, your unfortunate experience is certainly not common. Regardless, we want to make sure you're happy with your purchase. In many cases there is a quick and easy solution. Please reach out to our team at 1.866.839.2888

That's AMAZING!! We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime and hope you enjoy your purchase for many years to come

We are extremely disappointed to read this and want to extend our sincere apologies concerning the issues you faced. The Aberdeen is one of our most sold vanity and for the longest time. Such issues are absolutely marginal. You can trust us with ensuring your full satisfaction. Our dedicated customer support service and our manufacturer's warranty were set so that, in the rare case of a defect, your full experience with us is a positive one whatever happens.

We’re disappointed to read that you are having complications with your purchase. As we have sold a lot of this unit to satisfied customers, your unfortunate experience is certainly not common. Regardless, we want to make sure you're happy with our service. Please call us immediately at +1.866.839.2888 or email us at customerservice@ovedecors.com to find a solution and make sure you are happy with your purchase.

We want to ensure that all of our customers are happy with our products and service. Please let us have the opportunity to make this up to you. Contact us over the phone at +1.866.839.2888 or email customerservice@ovedecors.com. We pride ourselves on maintaining the highest quality standards for our products as well as our services. We hope you will give us an opportunity to remedy the issue. Please contact us by phone at +1.866.839.2888. Your unit is fully covered and we have solutions.

Thank you for taking the time to share your experience with us and the community! Our customers' feedback, positive or negative, is very important to us. We base ourselves on those to develop the current and future offers. You can always reach out to our product specialists at 1.866.839.2888 regarding any claim or inquiries. We manufacture a wide range of furniture for bathrooms and the rest of the house.

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime and hope you enjoy your purchase for many years to come

On behalf of our team, we sincerely apologize for any disappointment this experience may have caused you. The issue you describe is absolutely abnormal. Our vanity basins are glued with cement-like epoxy and solidified with brackets. We can remedy to this issue. Please reach out to one of our experts at 1.866.839.2888 for assistance.