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Customer Reviews for Home Decorators Collection Highland 50 in. Freestanding Faux Stone Electric Fireplace TV Stand in Gray with Mantel

Internet #301318763

Model #103058

Store SKU #1002341383

  • Faux stone for a natural look at a fraction of the cost
  • Features a rich trim and mantel for contrast
  • Infrared heat provides the look of fire and great warmth

Customer Reviews

  • 4.7
    out of 651 reviews
  • 93% recommend this product
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Showing 1-30 of 651 reviews
Wow! Very impressed. As luck would have it, my wife proposed the idea of purchasing a faux firepl...
Wow! Very impressed. As luck would have it, my wife proposed the idea of purchasing a faux fireplace/entertainment center months prior to seeing this as the Special Buy of the Day. We earmarked it for our formal living room, which has been for the most part, unused, except at Christmas for 20 years. The fireplace is very well made, heavy, at nearly 140 pounds, and is a two person lift or push as the case might be. Un-boxing revealed a well constructed, solid fireplace with very realistic faux stonework. There's multiple heat / flame / timer settings. Very pleased with our purchase. Now, with the fireplace as a focal point, the living room has become the sitting room, a place to relax and enjoy conversation and/or quiet time, while enjoying the features of the fireplace. Very highly recommended
by Fuelcoupe
Response from Product SpecialistFeb 28, 2020
We are happy to hear that you are enjoying your fireplace. If at any point, you experience any issues, please don't hesitate to contact Twin-Star customer service at 1-866-661-1218. Twinstar
  • DIY
  • Verified Purchase
  • Recommended Product
1 person found this helpful
We love our new electric fireplace. It is a...
We love our new electric fireplace. It is a perfect statement piece in our living room and keeps the room cozy and warm. No installation was required, just unpacked shipping box and moved it to the location we chose. Would recommend this purchase to anyone wanting an alternative to a traditional fireplace. Have received many compliments on it since we purchased it.
by HomeDepotCustomer
Response from Product SpecialistFeb 28, 2020
We are happy to hear that you are enjoying your fireplace. If at any point, you experience any issues, please don't hesitate to contact Twin-Star customer service at 1-866-661-1218. Twinstar
  • Verified Purchase
LOVE IT......really nice and very realistic looking fire!...
LOVE IT......really nice and very realistic looking fire!
by Kenneth
Response from Product SpecialistFeb 28, 2020
We are happy to hear that you are enjoying your fireplace. If at any point, you experience any issues, please don't hesitate to contact Twin-Star customer service at 1-866-661-1218. Twinstar
  • Verified Purchase
Beautiful and classy. Changes the entire atmosphere of my living...
Beautiful and classy. Changes the entire atmosphere of my living room
by Jana
Response from Product SpecialistFeb 28, 2020
We are happy to hear that you are enjoying your fireplace. If at any point, you experience any issues, please don't hesitate to contact Twin-Star customer service at 1-866-661-1218. Twinstar
  • Verified Purchase
Really good quality and great focal point of our room....
Really good quality and great focal point of our room.
by ED
Response from Product SpecialistFeb 28, 2020
We are happy to hear that you are enjoying your fireplace. If at any point, you experience any issues, please don't hesitate to contact Twin-Star customer service at 1-866-661-1218. Twinstar
  • Verified Purchase
I purchased the 50" tan electric fireplace based on the...
I purchased the 50" tan electric fireplace based on the size and the reviews. I really like everything about it. There is enough room inside the back of the shell to set my surge protector outlet bar so the fireplace sits against the wall. The faux brick is tan, gray and rust, perfect together.
by Karen
Response from Product SpecialistFeb 28, 2020
We are happy to hear that you are enjoying your fireplace. If at any point, you experience any issues, please don't hesitate to contact Twin-Star customer service at 1-866-661-1218. Twinstar
  • Verified Purchase
Very nice and easy to set up. ...
Very nice and easy to set up.
by Richard
Response from Product SpecialistFeb 28, 2020
We are happy to hear that you are enjoying your fireplace. If at any point, you experience any issues, please don't hesitate to contact Twin-Star customer service at 1-866-661-1218. Twinstar
  • Verified Purchase
Assembly took about 15 minutes. It does look nice in...
Assembly took about 15 minutes. It does look nice in living room. However the flame is not that bright even on its highest setting. I do like that you can just have the flame going on with no heat if you like. The fireplace marble on the outside does look real even though its not.
by Pipis
Response from Product SpecialistFeb 28, 2020
We are happy to hear that you are enjoying your fireplace. If at any point, you experience any issues, please don't hesitate to contact Twin-Star customer service at 1-866-661-1218. Twinstar
  • Verified Purchase
I love the fireplace! It’s beautiful! The delivery was perfect...
I love the fireplace! It’s beautiful! The delivery was perfect and it arrived packaged very well. Best part was no assembly.
by Sandra
Response from Product SpecialistFeb 28, 2020
We are happy to hear that you are enjoying your fireplace. If at any point, you experience any issues, please don't hesitate to contact Twin-Star customer service at 1-866-661-1218. Twinstar
  • Verified Purchase
Great price and product very happy.
Great price and product very happy.
by Sweetie
Response from Product SpecialistFeb 28, 2020
We are happy to hear that you are enjoying your fireplace. If at any point, you experience any issues, please don't hesitate to contact Twin-Star customer service at 1-866-661-1218. Twinstar
  • Verified Purchase
  • Recommended Product
Attractive and functional. Unboxed the Fireplace, removed packing materials and plugged it in. W...
Attractive and functional. Unboxed the Fireplace, removed packing materials and plugged it in. Works like a charm, absolutely love the 5 fire settings than can be used without the heat. I set the timer to shut off so I don't forget to power it off when I get busy. Heavy enough so it wont fall over and a nice finish. Received compliments from friends. Great find in my opinion.
by QBshopper57
Response from Product SpecialistFeb 28, 2020
We are happy to hear that you are enjoying your fireplace. If at any point, you experience any issues, please don't hesitate to contact Twin-Star customer service at 1-866-661-1218. Twinstar
  • Verified Purchase
  • Recommended Product
I love it !! Looks great !! Quiet but puts...
I love it !! Looks great !! Quiet but puts out heat that satisfies my needs ..
by Charles
Response from Product SpecialistFeb 28, 2020
We are happy to hear that you are enjoying your fireplace. If at any point, you experience any issues, please don't hesitate to contact Twin-Star customer service at 1-866-661-1218. Twinstar
  • Verified Purchase
Excellent fireplace......
Excellent fireplace...
by Thomas
Response from Product SpecialistFeb 19, 2020
We are happy to hear that you are enjoying your fireplace. If at any point, you experience any issues, please don't hesitate to contact Twin-Star customer service at 1-866-661-1218. Twinstar
  • Verified Purchase
We had a hard time agreeing on what fireplace to...
We had a hard time agreeing on what fireplace to buy. But we're happy with this one, and love the way it looks. The room it's in is large, so the heater cannot warm the space, but I anticipated that.
by Cindy
Response from Product SpecialistFeb 19, 2020
We are happy to hear that you are enjoying your fireplace. If at any point, you experience any issues, please don't hesitate to contact Twin-Star customer service at 1-866-661-1218. Twinstar
  • Verified Purchase
Nice looking fireplace, big firebox & good size. However, it DOES NOT provide suplimental heat "...
Nice looking fireplace, big firebox & good size. However, it DOES NOT provide suplimental heat "for up to 1000 sf as advertised, which is why I'm giving it 3☆.
by Flybird
Response from Product SpecialistFeb 19, 2020
We are happy to hear that you are enjoying your fireplace. If at any point, you experience any issues, please don't hesitate to contact Twin-Star customer service at 1-866-661-1218. Twinstar
  • Verified Purchase
This electric fireplace looks nice and works well. It...
This electric fireplace looks nice and works well. It was an easy assemble. It looks nice, not cheap.
by Happycamper
Response from Product SpecialistFeb 19, 2020
We are happy to hear that you are enjoying your fireplace. If at any point, you experience any issues, please don't hesitate to contact Twin-Star customer service at 1-866-661-1218. Twinstar
  • Verified Purchase
Love this fireplace. Absolutely beautiful. I was hoping for a stronger fan for heat but my room h...
Love this fireplace. Absolutely beautiful. I was hoping for a stronger fan for heat but my room has high ceilings.
by Beginner
Response from Product SpecialistFeb 19, 2020
We are happy to hear that you are enjoying your fireplace heater. If at any point, you experience any issues, please don't hesitate to contact Twin-Star customer service at 1-866-661-1218. Twinstar
  • Verified Purchase
  • Recommended Product
Awesome product at a great price. We love our fireplace.
Awesome product at a great price. We love our fireplace.
by Scrute
Response from Product SpecialistFeb 13, 2020
We are happy to hear that you are enjoying your fireplace. If at any point, you experience any issues, please don't hesitate to contact Twin-Star customer service at 1-866-661-1218. Twinstar
  • Verified Purchase
  • Recommended Product
Really Beautiful and no assembly. I love how comfy and...
Really Beautiful and no assembly. I love how comfy and cozy it makes our Master Bedroom feel!
by Mag
Response from Product SpecialistFeb 13, 2020
We are happy to hear that you are enjoying your fireplace heater. If at any point, you experience any issues, please don't hesitate to contact Twin-Star customer service at 1-866-661-1218. Twinstar
  • Verified Purchase
While I really like this it’s clicking
We had our fireplace for about three weeks and then it started making a clicking noise. I would like to replace with the same fireplace. Who do we contact. I have read reviews and seems the other that makes a clicking noise in the reviews with the same purchase time frame is having the same issue. Perhaps a manufacturer defect on this batch.
by AndreaW
Response from Product SpecialistFeb 10, 2020
We are so sorry to hear of this issue, you can contact Twin Star Customer Service 866-661-1218 and they can help resolve the issue. Twinstar
    • Recommended Product
    While I really like this it’s clicking
    We had our fireplace for about three weeks and then it started making a clicking noise. I would like to replace with the same fireplace. Who do we contact. I have read reviews and seems the other that makes a clicking noise in the reviews with the same purchase time frame is having the same issue. Perhaps a manufacturer defect on this batch.
    by AndreaW
    Response from Product SpecialistFeb 10, 2020
    We are so sorry to hear of this issue, you can contact Twin Star Customer Service 866-661-1218 and they can help resolve the issue. Twinstar
      • Recommended Product
      Excellent......easy to install and looks wonderful!...
      Excellent......easy to install and looks wonderful!
      by John
      Response from Product SpecialistFeb 5, 2020
      We are happy to hear that you are enjoying your fireplace. If at any point, you experience any issues, please don't hesitate to contact Twin-Star customer service at 1-866-661-1218. Twinstar
      • Verified Purchase
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by HomeDepotCustomer
      Response from Product SpecialistFeb 5, 2020
      We are happy to hear that you are enjoying your fireplace. If at any point, you experience any issues, please don't hesitate to contact Twin-Star customer service at 1-866-661-1218. Twinstar
      • Verified Purchase
      Just as beautiful as the picture.......
      Just as beautiful as the picture....
      by danielj
      Response from Product SpecialistFeb 5, 2020
      We are happy to hear that you are enjoying your fireplace heater. If at any point, you experience any issues, please don't hesitate to contact Twin-Star customer service at 1-866-661-1218. Twinstar
      • Verified Purchase
      I like the size ! And how real it looks!...
      I like the size ! And how real it looks! I shopped other ones but they were to small. The fire place is the soul of your living room! The heater Its a bit noisy for the price but its a great addition to any room! Wish it had crackling noise
      by Wayne
      Response from Product SpecialistFeb 3, 2020
      We are happy to hear that you are enjoying your fireplace heater. If at any point, you experience any issues, please don't hesitate to contact Twin-Star customer service at 1-866-661-1218. Twinstar
      • Verified Purchase
      Beautiful fireplace!...
      Beautiful fireplace!
      by Carol
      Response from Product SpecialistJan 30, 2020
      We are happy to hear that you are enjoying your fireplace. If at any point, you experience any issues, please don't hesitate to contact Twin-Star customer service at 1-866-661-1218. Twinstar
      • Verified Purchase
      Great peace for any room and great purchase....
      Great peace for any room and great purchase.
      by Nome
      Response from Product SpecialistJan 29, 2020
      We are happy to hear that you are enjoying your fireplace. If at any point, you experience any issues, please don't hesitate to contact Twin-Star customer service at 1-866-661-1218. Twinstar
      • Verified Purchase
      Does not get as warm as I would like...
      Does not get as warm as I would like
      by Lauren
      Response from Product SpecialistJan 29, 2020
      We are sorry this fireplace is not living up to your expectations for heat production. Please contact Twin-Star customer service as soon as possible at 1-866-661-1218 so we can work with you to determine if there is a malfunction with this unit or to otherwise help you reach a satisfactory resolution. Twinstar
      • Verified Purchase
      1 person found this helpful
      Was much larger than appears in picture which was perfect....
      Was much larger than appears in picture which was perfect.
      by Brian
      Response from Product SpecialistJan 29, 2020
      We are happy to hear that you are enjoying your fireplace. If at any point, you experience any issues, please don't hesitate to contact Twin-Star customer service at 1-866-661-1218. Twinstar
      • Verified Purchase
      1 person found this helpful
      Fireplace far exceeded all of my expectations!...
      Fireplace far exceeded all of my expectations!
      by Hillary
      Response from Product SpecialistJan 29, 2020
      We are happy to hear that you are enjoying your fireplace. If at any point, you experience any issues, please don't hesitate to contact Twin-Star customer service at 1-866-661-1218. Twinstar
      • Verified Purchase
      Showing 1-30 of 651 reviews