Thank you for sharing your feedback about the 52” Reagan II ceiling fan. We apologize for the inconvenience you’ve experienced with the fan and light turning on unexpectedly.
The issue you’re describing could be caused by interference from other ceiling fans or wireless devices operating on similar frequencies. To address this, we recommend adjusting the dipswitch settings in both the receiver and the battery compartment of the remote control. Changing these dipswitches to a new, matching frequency as outlined in the owner’s manual should help eliminate any interference and stabilize the fan and light operation.
If you need assistance with adjusting the dipswitch settings or have any other questions, please refer to the owner’s manual or contact our customer service team at 1-877-902-5588. We are here to provide support and ensure your Reagan II ceiling fan operates smoothly.
Thank you for choosing our product. We appreciate your understanding and patience as we work to resolve this issue for you.