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Customer Reviews for Home Decorators Collection Windward IV 52 in. Indoor LED Matte White Ceiling Fan with Light and Remote Works with Google Assistant and Alexa

Internet #306670612

Model #20022

Store SKU #1003842540

  • BOND Makes Your Ceiling Fan a Smart Home device with no rewiring
  • Large room ceiling fan with a unique, modern look
  • Ceiling fan and bond hub ship separately

Customer Reviews

  • 4.4
    out of 1,005 reviews
  • 78% recommend this product
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Showing 1-30 of 1,005 reviews
So far so good. It was a little difficult to install …at one point - attaching motor to ceiling brackets, but other than that, it works fine. Sound is quiet at high speed. Looks nice in the other room. I would recommend. I’m not an electrician, it was pretty simple to install, following the video instructions——with all safety precautions.
by
  • Verified Purchase
beautiful fan
This fan looks great and exceeds our expectations. FYI for our angled ceiling, the Hunter 12" extension rod worked best for size and color match. I bought the generic brand too but the color wasnt quite right. Hope this helps! I
by
    • Recommended
    1 found this review helpful
    These are the best games anywhere for the money. Easy to install, virtually silent, and contemporary. We have installed at least a dozen of these in our various homes and apartments.
    by
    • Verified Purchase
    Working great for all RF remote controls
    IR remote devices need a direct view, most of the devices comes with IR remote. So I’m not completely satisfied. Only good thing is all my ceiling fans work with Rf remote control. So I’m able to control the fans with Google and Alexa. And it works great with shades too. Very easy too setup
    by
    Response from BOND HOME TEAMJun 11, 2023
    Thank you so much for taking the time to share your feedback. If you need further assistance, feel free to contact us at customerservice@bondhome.io Bond
      • Recommended
      LOVE this fan and the light is dimmable!
      It's beautiful and I love the dimmable light too! It has lots of great options for the fan as well! I'm very happy with my purchase and it's even more beautiful in person!
      by
      • Verified Purchase
      • Recommended
      1 found this review helpful
      Worth purchasing your fan is at your fingertip
      Voice control your fan
      by
      Response from BOND HOME TEAMMay 5, 2022
      Thank you so much for taking the time to rate our product and we hope you continue to support us. If you have any questions, please feel free to contact us at customerservice@bondhome.io. We hope you have a great day! Bond
      • Verified Purchase
      • Recommended
      Great Fan
      We purchased this fan to replace an old Casablanca fan that had died. We've had the fan in operation now for about 3 weeks and are very pleased with it. It is quiet and effective. We installed it with a 4' down-rod because it is mounted on the ridge beam of our vaulted ceiling which is 14'-6" above the floor. One of the neat features is the "automatic" mode - we set the temperature at which we want it to start and it starts automatically. We usually use it at low speed, but even then it does a great job for our sun room which is about 350SF in area.
      by
      • Verified Purchase
      • Recommended
      6 found this review helpful
      I installed this fan on vaulted ceilings in a small guest room and it turned out really nice. I w...
      I installed this fan on vaulted ceilings in a small guest room and it turned out really nice. I watched the instruction video and it made the process very easy. Very powerful, very quiet and looks sleek and modern. I plan on replacing other fans with the same model.
      by
        • Recommended
        3 found this review helpful
        This ceiling fan is gorgeous...and is great! I placed this in a 12x12 room and is perfect! Blends...
        This ceiling fan is gorgeous...and is great! I placed this in a 12x12 room and is perfect! Blends into the white ceiling yet it’s there. Easy to install and the remote is easy to use. The blade are made of thick white plastic and feel sturdy. Yes I would buy again, in fact I need one more fan so I might just might, such a bummer they don’t carry in the store.
        by
        • Verified Purchase
        • Recommended
        2 found this review helpful
        Neat, modern looking fan that move plenty of air in a ~ 225 SF kitchen...
        This is a cool lookin' fan! The stainless finish and increasing pitch of the blades reminds me of the cowl and propeller on an aircraft. Maybe this why I dig it. We've had it for two months now without issue. The fan is quiet through all speeds, and moves plenty of air on the highest setting - especially in the area directly beneath the unit. Fit and finish are all acceptable. I'm not sold on the remote control. This isn't a complaint, as I knew that the unit was controlled this way. The plus side is that if you turn the power off at the switch on the wall (as mine is wired), the fan will resume its previous setting once power is turned back on, so you don't need to go fishing for the remote all the time. This is the first installation in an old kitchen to help us beat the heat, so excuse the otherwise old and peeling ceiling in the photo!
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          • Recommended
          6 found this review helpful
          Great fan for my room
          Got this fan for my room. It has 3 speeds. 1. Storm wind 2. windy and 3. breeze. I like that it brought 2 LED bulbs that are regular socket. The remote is nice. Would buy again.
          by
            • Recommended
            3 found this review helpful
            First, this is not really white, it is more eggshell or beige-ish. If you are looking for real w...
            First, this is not really white, it is more eggshell or beige-ish. If you are looking for real white, this inso for you. Second, it is not quiet. I have 3 other ceiling fans that all put out about the same amount of air, and they are all quieter on high than this is on medium. It is annoying in the bedroom, and a pain to take down and return. The light is bright enough on high to do most anything, and does dim. I like that it has replaceable bulbs (led but normal bulb base). It has a remote - It can be turned off by a wall switch but not controlled by the wall switch. It makes a really annoying clicking sound when you change any settings with the remote. If you turn everything off on the remote and turn it back on with the power switch, the light also comes on full blast. This is kind of annoying in a bedroom if you want to make adjustments -also black and no lights so hard to see. The noise is kind of a deal breaker for me and the quality is not very good for the price. I would not buy this again and I am kind of annoyed and would return it if I could take it down and put another one up myself.
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            • DIY
            12 found this review helpful
            Easy to assemble. My wife love how elegant their look in our terrace.
            Easy to assemble. My wife love how elegant their look in our terrace.
            by
            • Verified Purchase
            • Recommended
            4 found this review helpful
            When it works its great
            I purshased this because i like having smart devices and i hate having to get up to either find the remote or switch to turn on or off the fans. I have multiple fans and soloution was less expensive that buying multiple smart fans. Installation was easy enough and adding the Alexa skill was simple enough and on the first try all fans were voice controlled. My biggest disappointment is thar the power connecter was loose at the device and it kept losing power. So im going to return this one and make one final second attempt. I enjoyed it enough to give it a second chance
            by
            Response from BOND HOME TEAMMay 16, 2020
            Hi, I hope you're doing great! For the issue regarding the defective power cable of your Bond Bridge unit, you may contact us at customerservice@bondhome.io and we will be happy to assist you. Bond
              • Recommended
              8 found this review helpful
              Excellent fan, easy to install and to operate. Keeps room extremely cool. Don’t like the bulbs th...
              Excellent fan, easy to install and to operate. Keeps room extremely cool. Don’t like the bulbs that came with. Not good for reading, but can be replaced with brighter LED bulbs.
              by
              • Verified Purchase
              • Recommended
              6 found this review helpful
              Nice fan. Replaced the led bulbs that came with it with brighter led bulbs to light up the room. ...
              Nice fan. Replaced the led bulbs that came with it with brighter led bulbs to light up the room. Fan moves a lot of air, nice and quite.. Overall happy with the fan.
              by
              • Verified Purchase
              • Recommended
              5 found this review helpful
              I finally found the right fan for my living room! My ceiling isn't high so I wanted the fan to...
              I finally found the right fan for my living room! My ceiling isn't high so I wanted the fan to blend in as much as possible, have the option for a flush mount, provide light, a modern look and have a remote. Even on the low setting it circulates a lot of air. I highly recommend this fan!
              by
              • Verified Purchase
              • Recommended
              2 found this review helpful
              The product is of quality and the fan speed is excellent
              The product is of quality and the fan speed is excellent
              by
                • Recommended
                1 found this review helpful
                Piece of cake to assemble and install! The video should...
                Piece of cake to assemble and install! The video should help anyone on this project! 5 Stars!
                by
                • Verified Purchase
                2 found this review helpful
                Bougth two of this. I gave bouht one about a yera before, and still work fine. I get two new ones...
                Bougth two of this. I gave bouht one about a yera before, and still work fine. I get two new ones and the led lamp did light after three days of install, call for a replacement an it arrive three weeks later, return the second one, for a full refund. They change the led lamp, it is diferent than the one yeaolder, the new ones the led lamp stop working after three days.
                by
                • Verified Purchase
                2 found this review helpful
                The battery didn’t function! Not much airflow
                The battery didn’t function! Not much airflow
                by
                • Verified Purchase
                1 found this review helpful
                I LOVE THIS FAN!! Easy to install and I love the contemporary styling!!
                I LOVE THIS FAN!! Easy to install and I love the contemporary styling!!
                by
                • Verified Purchase
                • Recommended
                For what this costs, I expected more. I paired the Bond with a ceiling fan explicitly tagged as b...
                For what this costs, I expected more. I paired the Bond with a ceiling fan explicitly tagged as being compatible on Home Depot's site, and the performance is spotty at best. It's about a 50/50 chance that the command successfully gets through from five feet away with no obstructions. I tried pairing an electric fireplace also within five feet, and while Bond claims to have registered the remote, none of the commands work. If your remote requires you to push the same button multiple times to change fan speed or dim the lights, you're basically out of luck. I will say that the Alexa compatibility seems to work just fine, but it can be even more frustrating to ask her to turn off the fan light four times until it actually happens. Note that you need the original remote for your device to program the Bond, so you can't really use it to replace a lost remote. I wouldn't buy this again at full price; maybe at $50.
                by
                Response from BOND HOME TEAMJul 5, 2019
                Thank you for your feedback. We sincerely apologize that the BOND didn't properly work for you. If you could please send us an email at customerservice@bondhome.io so we can assist you accordingly. Again, we sincerely apologize for the inconvenience. Your feedback is very much appreciated. Hoping to hear from you soon. Bond
                • Verified Purchase
                5 found this review helpful
                Look and function of this fan/light combo is perfect for the room. Installation video was EXTREM...
                Look and function of this fan/light combo is perfect for the room. Installation video was EXTREMELY helpful and easy to follow. Great value.
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                  • Recommended
                  2 found this review helpful
                  We have two of these fans. One is from 2015 and the other is 2019. Both are working fantastic. ...
                  We have two of these fans. One is from 2015 and the other is 2019. Both are working fantastic. Very quiet and provide excellent air flow. Great looking fans. Love em.
                  by
                  • Verified Purchase
                  • Recommended
                  3 found this review helpful
                  I don’t want to keep something plugged in that is just a hub for my fan. If it did anything else ...
                  I don’t want to keep something plugged in that is just a hub for my fan. If it did anything else I would. It came with the fan, only reason I got it. The fan is great.
                  by
                  Response from BOND HOME TEAMJan 24, 2019
                  Hello,

                  The BOND does work with Fans and Fireplaces plus we are now working to add automated Window Shades. We will keep users updated when we add new devices so you can use your BOND to control other devices in the future. Bond
                  • Verified Purchase
                  3 found this review helpful
                  I have been bitten by the Smart Home bug and jumped in with both feet. I started with Wink and q...
                  I have been bitten by the Smart Home bug and jumped in with both feet. I started with Wink and quickly switched to Smartthings. The one problem area is ceiling fans. The current solution for non wireless fans seems to be a zwave switch but many expensive fans like Emerson have a wall control but it talks wireless to the fan so before BOND there was no way to integrate it into your smart home solution. While Bond doesn't really integrate with SmartThings it can be used. For example I have a open two story family room and if I don't have the fan going reverse in the winter it can be 10 degrees warmer upstairs than downstairs. My goal was to get bond to turn on my ceiling fan when Ecobee was heating. Two products with smartthings support that would take 5 min. This required some creativity. I created an IFTTT account and linked my Smartthings Hub and Bond account to it. In smartthings I created a virtual dimmer switch called Family Room Fan. In IFTTT I added the virtual switch and told IFTTT that when the Virtual Dimmer was on to tell Bond to turn on my ceiling fan x%. This allowed me to have a virtual switch to control my ceiling fan. From there I was able to tell Webcore (Similar to IFTTT but much more powerful platform in the smartthings community.) So when Ecobee turns on heating it tell smartthings to turn on the virtual dimmer which tells IFTTT to tell Bond to turn on the ceiling fan. Overly complicated but it works great. If and when BOND supports Smartthings I think this product will be a game changer. Sadly one more Hub to add to my wall of smart home hubs.
                  by
                    • Recommended
                    18 found this review helpful
                    I bought a couple of “smart” fans over the Black Friday weekend. The Home Depot representatives ...
                    I bought a couple of “smart” fans over the Black Friday weekend. The Home Depot representatives did not even know they carried this product online. They were no help on any questions that I had about this product. Home Depot should allow their employees some time to train about their new products. This product came with the ceiling fan, and a Google mini. The reason why I am focusing on that is 1 Bond unit is good for several fans and products. I am still giving it 5 stars because the Bond product works great!! I have been using it over a month now and had to reset it once. I am a reasonable person, and am not expecting perfection. It was super easy to install, and currently I am using 1 unit for 2 ceiling fans. Integration with my Google Home hub was easy as well. I have 1 Echo, but I have not hooked it up to that because I primar
                    by
                    Response from BOND HOME TEAMJan 7, 2019
                    Hi Michael,

                    We are glad you are happy with your BOND. We appreciate the feedback. If ever you do decide to also integrate your BOND to your Alexa, i have posted links to our site to help you with set-up and voice commands.

                    https://olibra.zendesk.com/hc/en-us/articles/115002618211-Alexa-commands
                    https://olibra.zendesk.com/hc/en-us/articles/360004768231-BOND-Setup#Echo

                    You can email us at customerservice@bondhome.io for any questions. Bond
                      • Recommended
                      3 found this review helpful
                      Ceiling Fans have always been a sore spot for me in transitioning to a smart home as I didn't wan...
                      Ceiling Fans have always been a sore spot for me in transitioning to a smart home as I didn't want to go out and purchase new "smart" fans (I have 5 in my home). I have been following the Bond for some time and recently purchased it. I couldn't be more pleased. Appearance: About the size of a hockey puck and a bit lighter, this disc (which looks similar to a Bamazon Gecko Bot) comes with a good sized power cord (so many of these items comes with a 1-2 foot cord, which just doesn't work for most homes and outlet locations!), so I was able to find a nice spot to tuck this thing away out of view. The good looking aesthetic and ample power cord earns high marks here. Quality: While this is an early review (I have only had it for about 3 weeks now), I have found the system to work every time as advertised, whether I use it through the Bond App (I am on Android), with no crashes, response issues, or failures or if I leverage voice commands through my Bamazon Gecko leveraging the Bond Skill. For best results, ensure that you use the recommendations provided to name your devices effectively and watch out for the character limit in the Bond Device Setup (see below). Also, be aware that the BOND gets substantially more range than your current Ceiling fan remotes. My one Bond unit covers a very large one story ranch style home for 4 ceiling fans in 4 separate rooms! As a result, I found out (unexpectedly) that my master bedroom and family room ceiling fans were on the same toggle switch pattern, so when the BOND sent an "On" signal to the family room (or the master bedroom individually), both went on! Previously, the distance between the two was no issue as the power from the manufacturer remote control was so limited, they would not interact with one another, so I will have to change the toggle switch pattern on one of them to "separate" the two. This is in no way a BOND issue, but something to keep in mind if you encounter the same result in your home. Value: Given that my current alternative was to go out and replace 4-5 ceiling fans in my home with "smart" fans at a cost of $150 (or more each), there is extreme value with the Bond. And given that the BOND team is increasing the number of devices it will support in the future, the value is only going to increase going forward. Ease of Installation: The install instructions were a tiny square shaped multi fold. To be honest, I was skeptical and was expecting them to send me to a website for 10 pages of instructions, but it was just plain and simple. Plug in the unit (for initial install, keep it easy to reach while you program the remotes and once complete with setup, you can put it almost anywhere in your home), install the BOND app, hit "Add Device" and following the on screen prompts. It worked and I setup 4 different remotes exactly as the instructions showed. As a bonus, I thought I would have to "program" each button of the remote, but once the BOND recognized the first button entry, it searched its database, and came back with "we think we found your remote" with all of the buttons and allowed me to test and confirm -- one click! The only limitation I found (and this is not horrible) is the character limitation on naming each device. For example, I could not enter "Family Room Ceiling Fan" (too many characters, though that is exactly what the device is, and I have to name it that way to avoid conflicts with other rooms and other lights)... Note: You can fix this with a BOND "trick" -- Call the device "Family Room Ceiling" and the BOND skill with Bamazon Gecko will automatically "add" the words "Light" and "Fan" for the respective commands so you can say "Turn off Family Room Ceiling Light" or "Turn on Family Room Ceiling Fan" and it will work... Very impressed with the BOND overall and hope to maintain this view over time with continued use.
                      by
                        • Recommended
                        3 found this review helpful
                        some issues
                        while I was trying to set this up for our new fan, I ran into some issues since I was getting ahead of myself. I had to do the setup a few times since I was trying to setup the BOND unit before I had the new fan installed. TIP; Install the fan first. Once the fan was installed, things went much easier. I am loving the new technology and look forward to the additional capabilities of the BOND unit. I am sure that once this unit trains me, I will have zero problems. I will mention that my Google Home Hub will show the BOND device as not connected after I ask it to do something. But it does what I ask and does afterwards as well. Might be a disconnect when the BOND unit is performing my request. Get one, and make life that much easier.
                        by
                          • Recommended
                          2 found this review helpful
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