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Customer Reviews for Husky 4-Tier Heavy Duty Boltless Steel Garage Storage Shelving Unit in Black (36 in. W x 72 in. H x 18 in. D)

Internet #319132817

Model #N2R361872W4B

Store SKU #1007587670

  • Boltless garage shelving unit boasts a study steel construction
  • Shelves adjust in 1-1/2 in. increments for customizable storage
  • Wire shelf racks hold up to 1000 lbs. each

Customer Reviews

  • 3.4
    out of 1,991 reviews
  • 26% recommend this product
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Showing 1-30 of 1,991 reviews
Take your time assembling the shelves and pound them into place. Having two people assembling, makes it a lot easier. Worth the price.
by
Response from Edsal Customer ServiceSep 11, 2024
Hi Alan, you said it, it is always better to use two people when assembling. Thank you for the positive feedback and 4-star rating. Edsal
  • Verified Purchase
The shelves, unlike the larger husky shelves, were less heavy duty and harder to assemble. Ok for light duty service
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Response from Edsal Customer ServiceSep 4, 2024
Gary, thank you for your feedback. I will pass your concerns to our production team, Thank you. Edsal
  • Verified Purchase
Great purchase! The shelving unit was easy to assemble and good quality for a good price!
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Response from Edsal Customer ServiceAug 29, 2024
Thank you for the wonderful review and 5-star rating. Edsal
  • Verified Purchase
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  • Verified Purchase
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  • Verified Purchase
They assembled easily. All parts were in the box. They are sturdy and look nice.
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Response from Edsal Customer ServiceAug 28, 2024
Happy to hear you are pleased. Thank you for kind words and the awesome 5-star rating. Edsal
  • Verified Purchase
Rock Solid Shelving Unit
I picked up these shelves today at the local Home Depot and could not be more pleased with them. I assembled them by myself with no assistance and had them together and ready for loading in about 20 mins. They're loaded with a substantial amount of weight. It took longer to carry the parts to where I wanted to assemble them than it did to build them. I'm going back to pick up another for my garage. The only thing that would improve these is a solid sheet to cover the wire shelves.
by
Response from Edsal Customer ServiceAug 22, 2024
Doug, thank you so much for the wonderful testimonial and 5-star rating. Edsal
    • Recommended
    Assembly was a little bit of a pain. You definitely need a rubber mallet to tap side supports together and it was a little tricky to get in those slots. Other than that it’s great
    by
    Response from Edsal Customer ServiceAug 21, 2024
    Thank you for the feedback and your 4-star rating. Edsal
    • Verified Purchase
    We had to return the first one because the clasps were not set at the right levels. The pieces wouldnt fit together.
    by
    Response from Edsal Customer ServiceAug 21, 2024
    I am sorry t hear that you had to return this item. We would like to hear from you to better understand what the issue was with the fit. Please contact us at customerservice@edsal.com or 773-475-3131 Mon – Fri 8 AM to 5 PM CST. Thank you Edsal Customer Service. Edsal
    • Verified Purchase
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    • Verified Purchase
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    • Verified Purchase
    The braces don't bolt or slide into locks. The small tabs on the braces and brackets are soft steel which spread out very easily. Everytime the unit is moved or even when putting the top brackets together the bottom brackets come apart. Very cheaply made and a collosal hassle to get it to stay together. Would definitely not buy these shelves again. Bought 5 and returned 3 after putting the first 2 together.
    by
    Response from Edsal Customer ServiceAug 14, 2024
    Glenn, I am sorry to hear that you had a poor experience with the assembly. WE would like the opportunity to speak with you regarding your concerns. Your feedback is important as we continue to work on improving our products. Please contact us at customerservice@edsal.com or 773-475-3131 Mon – Fri 8 AM to 5 PM CST and we will do our best to resolve this issue. Thank you Edsal Customer Service. Edsal
    • Verified Purchase
    These shelves are really challenging to put together. The hooks where the sides grab into the rails are often bent and won't stay secured without additional assistance, like wire ties. The metal pieces are cut poorly, and the whole thing is cheap, white metal. You get what you pay for, so maybe spend money on sometime more quality.
    by
    Response from Edsal Customer ServiceAug 14, 2024
    Hello, I am sorry to hear that you had a poor experience with this shelf. We would like the opportunity to talk with you as your feedback is important. Please contact us at customerservice@edsal.com or 773-475-3131 Mon – Fri 8 AM to 5 PM CST and we will do our best to resolve this issue for you to your complete satisfaction. Thank you Edsal Customer Service. Edsal
    • Verified Purchase
    Terrible design
    Wound not recommend, poorly designed tabs to hold shelf together constantly popped out after moving to next section had to crimp down tabs for it to stay together
    by
    Response from Edsal Customer ServiceAug 13, 2024
    Timr, I am very sorry to hear that you are unhappy with your purchase. WE would very much appreciate the chance to speak with you to address your concerns. Please contact our customer service dept. 773-475-3131 or email at customerservice@edsal.com Mon - Fri 8 AM - 5 PM CST and we will do our best to make things right for you. Thank you. Edsal
      by
      • Verified Purchase
      Took a little longer to put together and you need a mallet
      by
      Response from Edsal Customer ServiceAug 7, 2024
      Thank you for the wonderful 4-star review. Edsal
      • Verified Purchase
      Unfortunately, we had to return the shelving, the same day. We have probably assembled 100 units of shelving, and this unit was the absolute worst we have ever tried to assemble. Poor quality. The pins for attaching each shelf bent easily and would keep coming apart as we assembled the unit. There were other pins which needed to be added to each shelf, which were not on the display unit we saw in the store, had we seen those, we probably would not have purchased the unit. Meanwhile we have ordered another brand from THD website.
      by
      • Verified Purchase
      To long to put together
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      • Verified Purchase
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      • Verified Purchase
      by
      • Verified Purchase
      We bought 4 of these for our garage. They are very strong and durable. Helped get everything organized. Love them
      by
      Response from Edsal Customer ServiceJul 31, 2024
      Thanks for the great review. Edsal
      • Verified Purchase
      Crossrails are hard to get to lock in and stay locked in. We resorted to prying the tabs and reshaping them to get the assembly done. We will look closer at the design of this type of item in the future. (Probably a 3 star is more accurate, I did a 4 because the rest of the product is pretty good.)
      by
      Response from Edsal Customer ServiceJul 31, 2024
      Thanks for the kind words and 4-star rating. Edsal
      • Verified Purchase
      these shaving units are sturdy and fairly easy to assemble
      by
      Response from Edsal Customer ServiceAug 1, 2024
      Thank you for the feedback and 5-star rating. Edsal
      • Verified Purchase
      Although a few pieces did not fit together without some help, it was just what I needed.
      by
      Response from Edsal Customer ServiceJul 31, 2024
      Thank you for the feedback and positive 5-star review. Edsal
      • Verified Purchase
      Horrible
      This shelving storage is so awful. While you’re putting it together you have to hammer each bar across and as your hammering; all the rest are coming undone. It was about to completely collapse on us. I saw it had 4 stars when I bought it, going to return :/
      by
      Response from Edsal Customer ServiceJul 29, 2024
      Evak,I am sorry to hear that you had a poor experience. We would like the opportunity to make this right for you. Please contact us at customerservice@edsal.com or 773-475-3131 Mon – Fri 8 AM to 5 PM CST. Thank you Edsal Customer Service. Edsal
        • Recommended
        DIY NO GO
        The only thing I liked was the color. Big DIY and professional designer and if you have ever assembled shelves like these you will be less than please. The connection points are difficult to use and without a mallet it's terrible. With a mallet it's bearable but still falls apart easily and just I would not recommend this product.
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        Response from Edsal Customer ServiceJul 29, 2024
        Randal, I am sorry to hear that you had a poor experience. We would like the opportunity to make this right for you. Please contact us at customerservice@edsal.com or 773-475-3131 Mon – Fri 8 AM to 5 PM CST. Thank you Edsal Customer Service. Edsal
          • Recommended
          Missing parts, horrible customer service
          Bought it Sun & found parts missing. It's a"Do not return to store" so I had to wait until Mon to call Edsal. Said they'd send parts & not return it. This was 8:30 AM. On Thursday 1PM I called to find out why I hadn't received a tracking number & was told bad weather knocked out power for 2 days at shipping, but now on day 4 they were finally preparing the shipment. No call/email about the delay, no alt solution, & 2 days of no power became 3.5 days to send parts. Won't buy again.
          by
          Response from Edsal Customer ServiceJul 26, 2024
          Kevin, I am sorry to hear that you had a poor experience. We would like the opportunity to make this right for you. Please contact us at customerservice@edsal.com or 773-475-3131 Mon – Fri 8 AM to 5 PM CST. Thank you Edsal Customer Service. Edsal
            Go back to the old way
            I’ve bought several of these over the last couple of years and was fairly easy to put together. This new tab system is almost impossible to use. The tabs bend and will not fit into the slot, easily comes apart. Not sure why you changed this but wish you would go back to the old way.
            by
            Response from Edsal Customer ServiceJul 25, 2024
            Chris, I am sorry to hear that you had a poor experience. We would like the opportunity to make this right for you. Please contact us at customerservice@edsal.com or 773-475-3131 Mon – Fri 8 AM to 5 PM CST. Thank you Edsal Customer Service. Edsal
              • Recommended
              by
              • Verified Purchase
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              • Verified Purchase
              Showing 1-30 of 1,991 reviews

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