#1 Home Improvement Retailer

Customer Reviews for JELD-WEN 29.5 in. x 35.5 in. V-2500 Series White Vinyl Single Hung Window with Fiberglass Mesh Screen

Internet #205688136

Model #THDJW143800652

Store SKU #1001186832

  • White vinyl single hung window includes removeable nail fin frame
  • Single hung window comes with energy efficient Low-E glass
  • Includes accidental glass breakage warranty

Customer Reviews

  • 3.9
    out of 137 reviews
  • 72% recommend this product
Filter by:
Showing 1-30 of 137 reviews
Very nice window. Opens easily. Clean and clear looking.
Very nice window. Opens easily. Clean and clear looking.
by
Response from YourJELD-WENTeamMar 5, 2020
Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
    • Recommended
    Quality window at small price...
    Quality window at small price
    by
    Response from YourJELD-WENTeamMar 5, 2020
    Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
    • Verified Purchase
    4 Star Review
    Rating provided by a verified purchaser
    by
    Response from YourJELD-WENTeamMar 5, 2020
    Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
    • Verified Purchase
    The window came packaged very securely. It was easy to...
    The window came packaged very securely. It was easy to install, and works well, effortlessly.
    by
    Response from YourJELD-WENTeamMar 5, 2020
    Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
    • Verified Purchase
    Someone needs to replace this window ... it was installed...
    Someone needs to replace this window ... it was installed yesterday and I went to clean it today and this Perrault purple will not wash off... it’s horrible
    by
    Response from YourJELD-WENTeamSep 27, 2019
    Thank you for your review of Jeld-Wen and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We will send this to the appropriate party for further review. Jeldwen
    • Verified Purchase
    1 found this review helpful
    Easy install--my daughter did it!...
    Easy install--my daughter did it!
    by
    Response from YourJELD-WENTeamApr 3, 2020
    We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
    • Verified Purchase
    4 Star Review
    Rating provided by a verified purchaser
    by
    Response from YourJELD-WENTeamAug 16, 2019
    Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
    • Verified Purchase
    Exactly what I wanted...
    Exactly what I wanted
    by
    Response from YourJELD-WENTeamAug 7, 2019
    Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
    • Verified Purchase
    I ordered this window online and picked it up at the store. It was in good condition and packaged...
    I ordered this window online and picked it up at the store. It was in good condition and packaged in an easy to handle manner when I picked it up.I used the window to replace a mobile home window and it is a big improvement.
    by
    Response from YourJELD-WENTeamApr 1, 2020
    We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
    • Verified Purchase
    • Recommended
    Nice window. I lived 2.5 hours from the Home Depot...
    Nice window. I lived 2.5 hours from the Home Depot and was disappointed it didn't arrive shipped in a box to protect it during transport like windows I had bought elsewhere. Otherwise good products.
    by
    Response from YourJELD-WENTeamApr 14, 2020
    Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
    • Verified Purchase
    window seal needs some re working at latch cold temps out side cause moisture to form in side on ...
    window seal needs some re working at latch cold temps out side cause moisture to form in side on glass. double pane with E gas should not do this but for 180 dollars what would you expect other wise it is a great window.
    by
    Response from YourJELD-WENTeamApr 13, 2020
    Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
    • Pro
    • Verified Purchase
    • Recommended
    The window fit our rough opening perfectly and was easy...
    The window fit our rough opening perfectly and was easy to install!
    by
    Response from YourJELD-WENTeamFeb 13, 2019
    We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
    • Verified Purchase
    3 Star Review
    Rating provided by a verified purchaser
    by
    Response from YourJELD-WENTeamApr 2, 2020
    Thank you for taking the time to provide this review. We appreciate your feedback. If you have additional information you’d like to share, please contact us at 800.535.3936. Jeldwen
    • Verified Purchase
    5 Star Review
    Rating provided by a verified purchaser
    by
    Response from YourJELD-WENTeamApr 2, 2020
    Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
    • Verified Purchase
    Great window. Seems like quality built..easy to install...
    Great window. Seems like quality built..easy to install
    by
    Response from YourJELD-WENTeamJan 23, 2019
    JELD-WEN truly appreciates your feedback. Knowing that we’ve served you well strengthens our resolve to improve daily. Thank you for taking time to share your generous and encouraging words. Jeldwen
    • Verified Purchase
    Just unboxed and it's BROKEN...
    Just unboxed and it's BROKEN
    by
    Response from YourJELD-WENTeamDec 26, 2018
    Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
    • Verified Purchase
    2 found this review helpful
    Solid build, easy installation, and a clean, sleek look. ...
    Solid build, easy installation, and a clean, sleek look. Operates well and feels like a nice upgrade.
    by
    Response from YourJELD-WENTeamNov 20, 2018
    We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
    • Verified Purchase
    Fix like a glove ...
    Fix like a glove
    by
    Response from YourJELD-WENTeamOct 16, 2018
    JELD-WEN truly appreciates your feedback. Knowing that we’ve served you well strengthens our resolve to improve daily. Thank you for taking time to share your generous and encouraging words. Jeldwen
    • Verified Purchase
    Great quality...
    Great quality
    by
    Response from YourJELD-WENTeamApr 13, 2020
    Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
    • Verified Purchase
    The window is fine, but the latch could be a bit more heavy duty.
    The window is fine, but the latch could be a bit more heavy duty.
    by
    Response from YourJELD-WENTeamMay 22, 2018
    JELD-WEN sincerely appreciates the time you took to provide this response. Your comments encourage and inspire us as we strive to better serve our customers. Thank you again for sharing with us your experience. Jeldwen
    • Verified Purchase
    • Recommended
    1 found this review helpful
    These are great windows. I used them for a...
    These are great windows. I used them for a old storage room that needed an upgrade. They are very Easy to work with being my first time replacing windows. They are very smooth and have a really nice tint to the window. Good price for what I used them for.
    by
    Response from YourJELD-WENTeamApr 23, 2018
    Dear Valued Home Depot Customer, To better answer your question, please contact our HD.com customer service department at 800-430-3376 call any day between 6 a.m. and 2 a.m. EST, or call your local store, they can either answer your question or transfer you to your local store to answer your specific question. Jeldwen
    • Verified Purchase
    First off, I must say that both Home Depot and UPS have always done a first-rate job servicing my...
    First off, I must say that both Home Depot and UPS have always done a first-rate job servicing my orders over three years' time. I use the process often, sometimes for my own home and other times for clients' orders. I have literally staked my reputation in the home-improvement field in a very small town where I am only known by reputation, on both this retailer and this shipper, and prior to this order took it as a given that everything would go fine. I assured my clients the same in all good faith. Until now. This window was the largest actual item I had ever ordered using the free shipping service, but all my prior orders led me to believe that the packing and handling would be done satisfactorily. When I received this window it was packed in a crate made of 2x4s and 3/8" plywood, which was OK; then when I opened it to inspect it there was no actual broken glass, but I also observed that there were no additional packing materials to keep the unit from shifting inside the crate. The operative panel was in the open position as well, but again, after so many flawless orders and deliveries via both HD and UPS, the lack of broken glass assured me the unit was intact. Then I got it installed. Right in front of an elderly gentleman who likes to keep me company and lend a hand while I work on his home. There was no denying that both locks had been broken and could not stay locked, and that the design of them was so poor they were destined for failure even if they had arrived intact. After centuries of plain old turtle-locks keeping folks' windows closed, whose genius plan was it to reinvent the wheel with this ridiculous idea anyway? Plus, the slide mechanisms concealed on the ends of the lower panel were mis-aligned, one of the retainer clips had come loose, and the panel had a half inch of slop keeping it from staying in a firm position while open, and I was unable to remove the panel and try to fix it at all because I was afraid I would break it. I was able to fix both issues using my own ingenuity and some used parts I had saved from other projects, but I told the clients that after nearly forty years of installing windows, I had never had to re-engineer a brand-new one in the field. This was ridiculous. Not only that, but even the sash pieces themselves around each thermopane panel were not installed straight by the manufacturer. This is arguably a little too wide a window to use the single-hung design, but this was the job they took on by making it available, and whoever built this unit just put poor workmanship into it. I've long believed in vinyl windows as a lower-cost alternative for the client, and never before saw this kind of amateurish sloppiness in the way they had been made. I'm still a loyal HD shopper and still appreciate the free shipping program enormously, but this time pretty much everyone in the chain (manufacturer, their freight outfit, wholesaler, retailer and UPS) let me and my clients down. I told them, either let me fix it here and now and call it a lesson learned, or we can go trying to figure out whom of five parties is mostly to blame, then wait a month or more to have you folks a new window for this hole in your wall. They told me just to fix it, and stood by me. It was the whole chain of participants who let us both down this time, and thankfully they took my side and we just avoided going through the whole process of seeking redress on a plain old botched order start to finish. But we could have, we certainly had it coming.
    by
    Response from YourJELD-WENTeamApr 23, 2018
    Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
      8 found this review helpful
      works great pretty good quality and price....
      works great pretty good quality and price.
      by
      Response from YourJELD-WENTeamApr 5, 2018
      We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
      • Verified Purchase
      Good window Easy install Looks good in application ...
      Good window Easy install Looks good in application
      by
      Response from YourJELD-WENTeamFeb 13, 2018
      We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
      • Verified Purchase
      Purchased two windows, one the frame was damaged & the...
      Purchased two windows, one the frame was damaged & the second the glass was broken on the lower sash. I like the windows if they’d arrive un-damaged, however like the reviews that I read, damaged windows seem to be a way of life. Installed these over thanksgiving weekend, and couldn’t just leave it
      by
      Response from YourJELD-WENTeamDec 8, 2017
      Thank you for your feedback on JELD-WEN. We apologize for your disappointment and can assure you we take your product concerns seriously. Please return the damaged product to the nearest Home Depot as soon as possible so an associate may assist by processing a new order on your behalf. Another option is related to damaged operable sash. HomeDepot.com customer service may be contacted if you want to have them ask us to ship a replacement sash component. Efforts are made to protect products to with-stand shipping and handling but occasional issues like this are possible. If you have additional information you’d like to share, please contact us at 800-535-3964. Jeldwen
      • Verified Purchase
      3 found this review helpful
      Got these windows as replacements for old garage windows. Had...
      Got these windows as replacements for old garage windows. Had to do a little reconfigure to make them work inside the old window box, just removed the nail-in exterior frame and popped them inside the old window. Had a good handyman figure it out. Came faster than expected though one was cracked
      by
      Response from YourJELD-WENTeamNov 15, 2017
      JELD-WEN sincerely appreciates the time you took to provide this response. Your comments encourage and inspire us as we strive to better serve our customers. Thank you again for sharing with us your experience. Jeldwen
      • Verified Purchase
      The window latches were of the older lever style and...
      The window latches were of the older lever style and were installed misaligned.
      by
      • Verified Purchase
      The window did not fit the opening as I originally...
      The window did not fit the opening as I originally expected. I had to cut off the flange in order to get it to fit, add insulation and custom make the trim work. However, in the end it did fit nicely. Now we'll see if it keeps out the cold air this coming winter as advertised.
      by
      Response from YourJELD-WENTeamOct 26, 2017
      We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
      • Verified Purchase
      Nice window. Good price. Perfectly suits my purpose....
      Nice window. Good price. Perfectly suits my purpose. Not a high end locking mechanism.
      by
      • Verified Purchase
      No, my product was shattered when I received it. No happy....
      No, my product was shattered when I received it. No happy....
      by
      Response from YourJELD-WENTeamSep 20, 2017
      Thank you for your feedback on JELD-WEN. We apologize for your disappointment and can assure you we take your product concerns seriously. Please return the damaged product to the nearest Home Depot as soon as possible so an associate may assist by processing a new order on your behalf. If you have additional information you’d like to share, please contact us at 800-535-3964. Jeldwen
      • Verified Purchase
      2 found this review helpful
      Showing 1-30 of 137 reviews

      Frequently Bought Together

      +
      +
      Price:
      $382.00

      Compare Similar Items

      current item

      Window Use Type

      New Construction, Replacement

      New Construction, Replacement

      New Construction, Replacement

      New Construction, Replacement

      Glazing Type

      Double-Pane

      Double-Pane

      Double-Pane

      Double-Pane

      Frame Material

      Vinyl

      Vinyl

      Vinyl

      Vinyl

      Features

      Argon Gas Filled, Insect Screen, Integrated Nail Fin, Tilt-In Cleaning

      Argon Gas Filled, Insect Screen, Integrated Nail Fin, Tilt-In Cleaning

      Argon Gas Filled, Insect Screen, Integrated Nail Fin, Tilt-In Cleaning

      Argon Gas Filled, Egress, Insect Screen, Integrated Nail Fin, Tilt-In Cleaning

      Glass Type

      Energy Efficient Glass, Insulated Glass, Low-E Glass

      Energy Efficient Glass, Insulated Glass, Low-E Glass

      Energy Efficient Glass, Insulated Glass, Low-E Glass

      Energy Efficient Glass, Insulated Glass, Low-E Glass