We purchased this faucet several weeks ago to finish our guest bathroom update. It's a gorgeous piece that really completes the modern look we were going for. The centerset design is perfect for our new sink and vanity!
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Recommended
Customer review from kohler.com
Aug 20, 2021
Great products
We purchased a duplicate of what we had upstairs when we finished our basement. Shower and vanity faucets and towel holder, toilet paper holder.
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Verified Purchase
Recommended
Customer review from kohler.com
Nov 12, 2020
Faucet arrived quickly from Home Depot and installation was easy, but within two weeks the cold s...
Faucet arrived quickly from Home Depot and installation was easy, but within two weeks the cold side cartridge broke. The handle now rotates past the closed position. After removing the handle and cartridge, I found plastic "shavings" inside the faucet. This is a very cheap cartridge, and looks entirely plastic. The replacement cartridge part number (GP1281300) isn't even carried by Home Depot, it's only available directly from Kohler. The description of the cartridge on Kohler's service parts website states, "Engineered to promote product longevity." Hah!
Would not buy again.
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Response from Kohler Product ExpertNov 16, 2020
Hi Paul, this is Sarah with Kohler Co. I'm sorry to hear the cold cartridge broke on your Alteo centerset faucet. While our GP service parts are commonly carried at your local Home Depot (and any other GP Parts Dealers), we are happy to assist with your Lifetime Limited warranty by sending the correct replacement part(s). Please email us at KohlerCustServ@kohler.com. Your satisfaction is our top priority. -Sarah S. Kohler Customer Service
1 found this review helpful
Mar 5, 2018
This faucet is very lightweight, feels cheap and almost hollow in hand. Levers don't have a firm ...
This faucet is very lightweight, feels cheap and almost hollow in hand. Levers don't have a firm “stop” when moved on and off. The center spout is very unstable (there is no mechanism to lock it to the vanity top, only the handles have plastic nuts below). The little handle in the back that raises and lowers the drain is all wiggly in use, and is very fiddley to get properly installed. The pop-up drain has a very long tailpiece, so you might have to make some adjustments to your plumbing. And don't misplace the little plastic green tool that removes the aerator, it doesn't just unscrew by hand like many faucets. And the worst offense: the pathetically tiny stream of water you get when the levers are in the “full open” position (blame it on the environmentalists, I guess)—might be by design, because the spout doesn't have a very long “throw” and water splashes on the back of the top when you wash your hands. Photo below shows faucet installed in the top with all guts, and finished remodel.
Overall, just feels cheap and flimsy, more like plastic than metal. I like the look of this faucet and it's minimally functional, but definitely not the quality I expect from Kohler. I would have returned it if not for the need to get a remodel finished on deadline.
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Response from Kohler Product ExpertMar 6, 2018
Tryffid, my name is Jessica with Kohler Customer Service. I am very sorry to hear of your disappointment with your Alteo faucet. We take pride in our designs and are disappointed that your experience has been less than exceptional. The faucet is made up of a premium metal construction. While the faucet is made of a premium metal construction, you should have no concerns in its performance. All Kohler products are manufactured to the same high quality of standards. The faucet is a watersense labeled 1.2-gpm faucet which uses at least 45 percent less water than the standard 2.2-gpm faucets. If you are not getting the 1.2-gpm, please contact our Customer Service team at KohlerCustServ@kohler.com. We're happy to help! - Jessica P. KOHLER Customer Service.
2 found this review helpful
Dec 23, 2014
Beautiful fixture
A strikingly good looking fixture. And the higher arch is much superior to the original. Quite easily installed in a modern house with standardized pipes and fixtures. I DIY a fair amount but would not at all claim to be expert at plumbing but this was a fairly straightforward replacement. For the most part, the connects simply screw together. Not much too it.
The sink in that bathroom had developed a leak so I replaced it at the same time and, actually, installing the sink took most of the install time. The faucet was the much easier part. Though getting the plumbing putty "just right" with the drain can be a touch tedious. And the "pull up" for the drain can be a bit annoying to adjust as it involves a clip that loves to pop out of your hand and you have to reach around the drain pipes to get to it since, of course, you can't adjust the drain pull until you've installed everything else. Still, overall, not a terribly difficult install.
Definitely the look of the fixture makes for a very nice upgrade from the cheap unit the contractor slapped in when building the house. The flow is water saving but not skimpy and the aerator is nicely done. Water doesn't tend to "splash" even when the fixture is turned on full.
Highly recommended.
It took me all of 20 minutes to install this faucet, including the amount of time to remove the old one. It was a very easy install. Everything you need (excluding wrench) is in the box. The faucet has a shinny chrome finish and the water flow is excellent. I love the ease at which you can turn the faucet on and off. Great buy!
When I opened the box, I was surprised at the sleek beauty of this faucet. Its smooth lines and sharp looking handles add class to any bathroom. It is so easy to install, it comes with everything except plumbers putty to install it in any sink as a new sink or just upgrading the old sink. I like the way the stopper handle is hidden in the back of the faucet spout. You have no ugly push type button sticking up between the hot and cold handles. It is an added plus to a bathroom. I used it in a daycare sink and all of my kiddos love it and it is so easy for them to operate and they don't leave the water on like the old faucet set did. They like the stopper because they use to have a screen in the drain,the new stopper plugs the drain hole so no "monsters" can come up the drain. When I installed the stopper, I let it only come up a small bit, just enough to let the water out while the faucet was running. This is a beautiful faucet and it added a touch of class to the sink in the daycare room. The kids love it.
Really enjoy our new bathroom faucet! Looks great! Especially when it’s real shiny. Highly recommend it for anyone looking to purchase a new faucet or upgrade. You won’t be disappointed!
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Verified Purchase
Recommended
Customer review from kohler.com
Oct 5, 2021
Chique
The Alteo is very stylish and it functions beautifully as well.
by
Verified Purchase
Recommended
Sep 24, 2021
by
May 13, 2021
started leaking at the base - don't look good
was great then it started leaking after 4 years at the base- there does seem to anyway u can remove the spout so looks like a gonner
i have a couple of 10 yr old kitchen kohler faucett and they don't act like this
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Response from Kohler Product ExpertMay 13, 2021
Hello theContractor, this is Laura with Kohler Co. I am sorry your Alteo faucet is leaking. Please email customer service at KohlerCustServ@Kohler.com so we may assist you with your faucet. We look forward to hearing from you. Sincerely, M. Laura K., Kohler Customer Service
1 found this review helpful
Apr 1, 2021
Nice faucet - met our expectations....
Nice faucet - met our expectations.
by
Verified Purchase
Mar 20, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Mar 18, 2021
Works great, easy to install...
Works great, easy to install
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Verified Purchase
Mar 6, 2021
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Verified Purchase
Mar 4, 2021
Simple, Stylish and Good quality
Nobody so far can bit Kohler in quality, and nobody can bit them in price, but the Chinese companies are on their hills in quality and have bitten them in price a big way.
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Verified Purchase
Recommended
Customer review from kohler.com
Oct 31, 2020
Koehler Bathroom Faucet
This bathroom faucet exceeded my expectations. It is so beautiful. Updates my bathroom into a more modern look. I highly recommend it!
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Verified Purchase
Customer review from kohler.com
Oct 25, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
1 found this review helpful
Oct 24, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Oct 12, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Aug 14, 2020
Works great, nice looking, makes bathroom look clean and chic....
Works great, nice looking, makes bathroom look clean and chic.
by
Verified Purchase
Feb 12, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Dec 6, 2019
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Aug 13, 2019
Love this product. Works great and looks very sleek....
Love this product. Works great and looks very sleek.