I did a lot of research on fixtures and landed on this one for our bathroom remodel. While the st...
I did a lot of research on fixtures and landed on this one for our bathroom remodel. While the style and design are nice, the horrible water spots takeaway from its aesthetics. After living with them for the past month, I'm increasingly frustrated with the quality of the materials. We also have the matching fixtures on our double sinks and they're equally problematic with water spots no matter how much we clean them. As a few others have mentioned, I expected more from Kohler and am disappointed with the materials used.
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Response from Kohler Product ExpertJul 15, 2019
Hi chiremodler, this is Sarah with Kohler Co. I'm sorry to hear your Kallan bath and shower faucet is showing water spots. To clean water spots, we suggest using a solution of 50% white vinegar and 50% water. To help prevent water spots, we recommend wiping the faucet dry after use. When water drops dry on the faucet, this can cause water spots if the water is "hard". Hard water is caused by an influx of minerals in your water supply. You can follow this link for a list of general cleaners to help keep your faucet looking beautiful: https://bit.ly/2MJ9i5h. Please email our team directly at KohlerCustServ@kohler.com for additional assistance. We're here to help! -Sarah S. KOHLER Customer Service
6 found this review helpful
Dec 14, 2018
We just remodeled two bathrooms. I bought new Kohler toilets and for the main bathroom I wanted t...
We just remodeled two bathrooms. I bought new Kohler toilets and for the main bathroom I wanted to get quality faucets for the counter and the shower, so I bought the new Kallan model in brushed nickel for both. They look really nice but after the first shower the faucet and the handle show ugly water spots. I tried to wipe them off but some spots remained. So now I have to decide if I want to buy a bottle of spot remover to use after every shower or return them for another brand and pay the plumber again for a new installation. I wouldn't have expected this from Kohler for such an expensive product.
Has anyone else experienced this with this model?
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13 found this review helpful
Nov 14, 2018
The Kohler Kallan Rite-Temp Single-Handle 1-Spray Tub and Shower Faucet in Oil-Rubbed Bronze (Val...
The Kohler Kallan Rite-Temp Single-Handle 1-Spray Tub and Shower Faucet in Oil-Rubbed Bronze (Valve Included) was shipped in the retail box but made it undamaged which was luck as it does not have a lot of packing.
It looks great, all of the parts have the oil rubbed finish and the spray head does have 3 settings.
Of course the jets are a black rubber.
their is a small tab you turn on the spray head to switch between the 3 [ picture of tab attached below ]
All of the trim parts are made of metal except for as mentioned above and the internal guts of the spray head.
This set includes a plumb in valve so it does not require in a rough in box.
At the same time the included valve will not work as a replacement valve for a rough in box system as it connects directly to the plumbing.
It has 3 sets of instructions in multiple languages with pictures, one for plumbing. one for the valve it self , set up and 1 for the trim set.
They are not all together, their are 2 in the valves box.
This is a complete set and does not require any additional parts to make it work beyond connecting it to existing or new plumbing.
best of all it has a life time warranty.
We've been using the shower faucet for about a week now and love it. First, I love the oil-rubbed...
We've been using the shower faucet for about a week now and love it. First, I love the oil-rubbed look. It gives the shower a classic yet upscale look. The faucet itself allows for a comfortable and strong water pressure. Installation was easy; I was able to essentially just screw in the faucet and go from there. We have yet to use the tub attachment, but I have no doubt it will look and work great as well. Two disappointments: The separate instructions for each piece (this made it just a bit confusing) and the wall covers and shower head were made out of plastic rather than metal.
Solid construction, simple design. The units has a unique contemporary flare to it. The Koehler n...
Solid construction, simple design. The units has a unique contemporary flare to it. The Koehler name lives up to its reputation here. Well made and an easy installation. The interior valve itself is solid brass. No plastic. The shower head piece is not the most beefy component. The reality is that once it’s installed, you really do need to manipulate it. The head does have 3 spray options. Massage, rinse and wide. I would buy this product again.
My Kohler Kallan rite-temp single-handle 3-spray tub and shower faucet in vibrant brushed nickel ...
My Kohler Kallan rite-temp single-handle 3-spray tub and shower faucet in vibrant brushed nickel (valve included ) is beautiful. I love the 3-spray options : powerful massage, intense drenching and wide coverage. It has rite-temp pressure-balancing technology which maintains water temperature within +/- 3 degrees f. The MasterClean spray face resists hard-water buildup. Kohler knows how to build quality products and this is another one.
Looks beautiful. A little difficult to install the tub spout. But the end result is awesome.
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Verified Purchase
Aug 7, 2024
The shower fixture is nice however it was missing a part and I had to go back to Home Depot and they allowed me to take this missing piece out of another package, once I had everything it went together fine and works great
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Verified Purchase
May 8, 2024
Like the looks and color. However, it is going to be installed as we remodel the main bathroom. That hasn't even been started. It will probably be over a month before the shower surround and other items ordered arrive. For now it is just average while it is still in the box.
Ordered online - no need for Customer Service.
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Response from Kohler Product ExpertMay 9, 2024
Hi Frederick V, this is Sarah with Kohler Co. We appreciate you taking the time to review this product and hope that it meets all of your expectations once it is installed. We recommend registering your product from our website at https://tinyurl.com/bd9943f5. If there is any way we can help you in the future, please do not hesitate to email us at KohlerCustServ@kohler.com. Thanks! -Sarah S. Kohler Customer Service
Verified Purchase
Apr 10, 2024
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Verified Purchase
Apr 10, 2024
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Verified Purchase
Sep 27, 2023
For a Kohler product, I am disappointed in the quality; it feels very cheap. Granted, it looks nice. I also had to return the first set as the valve was defective.
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Response from Kohler Product ExpertOct 30, 2023
HomeDepotCustomer, this is Sarah with Kohler Co. I am sorry to hear that you are not completely satisfied with the quality of your Kallan Rite-Temp shower faucet, and that the first one you purchased needed to be replaced due to concerns with the valve. We would love to connect with you directly to learn more about your unique experience and how we can help. Please email our team at KohlerCustServ@kohler.com. Sincerely, Sarah S. Kohler Customer Service
Verified Purchase
Aug 27, 2023
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Verified Purchase
Jul 19, 2023
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Verified Purchase
May 19, 2023
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Verified Purchase
Nov 9, 2022
I had it installed today, and I am pleased with...
I had it installed today, and I am pleased with the overall appearance
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Verified Purchase
Nov 9, 2021
Bought this twice because the tub faucet has a piece...
Bought this twice because the tub faucet has a piece that falls out each time we tried installing it. Koehler is always busy so no answer yet on getting a replacement part.
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Response from Kohler Product ExpertNov 10, 2021
Hi DeA remodeled, this is Sarah with Kohler Co. I am sorry to hear you are having trouble installing your Kallan shower trim and that you have had trouble reaching us by phone. Every customer is important to us! Please email us at KohlerCustServ@kohler.com for warranty assistance. We look forward to helping you soon. Sincerely, Sarah S., Kohler Customer Service
Oct 16, 2021
Awesome.
This product looks so great in my tub.
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Verified Purchase
Recommended
Oct 5, 2021
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Oct 5, 2021
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Aug 27, 2021
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Aug 16, 2021
Stains Terribly
Do not purchase Kohler Kallan bath accessories. Stains badly and it has to be wiped thoroughly every time we wash our hands or shower or have a bath! We have all the accessories installed in our new home and we do not like this product.
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Response from Customer Service Aug 16, 2021
Hello Bries, this is Kassi with Kohler Co. I am sorry for the issues you have encountered with your Kallan series products. As the manufacturer, we are very interested in supplying our customers with a quality product that delivers beyond expectations. I am sorry this was not your experience. For cleaning and water spots, we recommend to use the Kohler EC23723-NA faucet cleaner. You may also use a 50/50 solution white vinegar and warm water. If we may improve your experience in any way, please contact our Customer Service team at 800-456-4537 M-F from 8AM-5PM CST. We look forward to hearing from you! – Kassi D., Kohler Customer Service
Customer review from kohler.com
Jul 16, 2021
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Verified Purchase
Jul 9, 2021
Box was opened and parts were missing. Called and went...
Box was opened and parts were missing. Called and went to the store to get missing parts. Store clerks were kerfuffled over the $10 difference in price. This model isn’t sold at stores anymore.
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Response from Kohler Product ExpertJul 11, 2021
Hi Ed209, this is Sarah with Kohler Co. I'm very sorry to hear your Kallan shower faucet arrived missing parts and that your store did not have this model on shelf any longer. We would love to connect with you directly to provide the missing parts to you. Please email us (KohlerCustServ@kohler.com) at your earliest convenience. We are here to help! -Sarah S. Kohler Customer Service
Verified Purchase
May 18, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
1 found this review helpful
Jan 21, 2021
Disappointed
I bought this thinking I was getting a good brand and product for a simple bathroom update. I definitely love the look of the product but after a month of use it looks HORRIBLE!!! The ugly water stains makes it look worse than before. I have tried to clean them but no luck. So now I have to decide if we bite the bullet and just replace but since its new not to big on just shelling out more money. Luckily it is in the shower so might just have to live with it.
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Jan 11, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Dec 20, 2020
The handle is farther out than it looked like.in my...
The handle is farther out than it looked like.in my small (36x36) shower, we have to a little careful. BUT, it does look very nice.
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Verified Purchase
Dec 18, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Dec 18, 2020
Best quality totally recommend
have a good plumber to install...
Best quality totally recommend
have a good plumber to install it