We remodeled a master bath and wanted to include some “wow factors.” A Kohler bidet toilet was beyond our budget, but the novita bidet seat (about $1000) seemed doable. It was installed by our plumber as part of our bath renovation. I had heard and read about the benefits of a bidet for many years and had it on my wish list. We felt like we would feel cleaner, use less toilet paper and save the environment. Sorry. It didn’t work out that way. First, the cleansing stream is warm and remains warm (good). But it does not fully cleanse. Second, although the dryer blows warm air, it does not fully dry. The air stream is wimpy, to say the least. TP is required to complete the drying operation, which is when you see visual evidence of incomplete water cleansing. We will continue to use it, but are quite disappointed. This may not be Kohler’s fault as I feel like the idea of a bidet may be oversold.
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Response from 3CMay 18, 2022
Hello Fred, this is Keisha with Kohler Co. As the manufacturer, we are very interested in supplying our customers with a quality product that delivers beyond expectations. I am sorry this was not your experience. We appreciate this candid feedback and are glad to share it with the appropriate channels within Kohler co. If you have any further questions our customer service team would be happy to help. We are available M-F 8-5 CST at 1-800-456-4537.– Keisha L., Kohler Customer Service
Customer review from kohler.com
Jan 25, 2021
Easy to install & use. Highly recommend!
Directions were clear and quite easy to follow. Had the unit installed and in use within 30 minutes. Very pleased!
Nicely packaged and easy to open and identify all parts.
The remote is clear and easy to use. The seat is comfortable and ergonomically shaped. It fits nicely on my single unit Kohler toilet.
Most importantly this seat does what it should very well :) !
Highly recommend!
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Recommended
3 found this review helpful
Jan 28, 2020
The dryer function blows cold air. The heated seat is never used and all together it is just bulk...
The dryer function blows cold air. The heated seat is never used and all together it is just bulky looking. Also it life’s you up 2” more than normal seat so if your short you won’t touch the ground
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Verified Purchase
2 found this review helpful
Nov 23, 2019
I absolutely LOVE this bidet! The remote control comes with a mounting bracket for the remote con...
I absolutely LOVE this bidet! The remote control comes with a mounting bracket for the remote control. If you are a wheelchair user, or have “generous” thighs and derrière, opt for the remote so you don’t accidentally active the controls that come mounted on the side of the lower priced Novita bidet seat. This bidet works exactly as promised, is well made and and seat top is removable. I can’t recommend it highly enough! I’ve never felt cleaner. This is something elder users should seriously consider. For those with arthritis, it’s especially helpful not to have to reach around to wipe off. You feel squeaky clean and dry with this unit.
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Recommended
3 found this review helpful
May 28, 2023
Mostly happy
Really, quite an experience! We are very happy with the cleaning features. Dryer function, not so good. But overall, we are happy we got it.
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Recommended
Customer review from kohler.com
Nov 17, 2022
Very comfortable. We bought 4 of them for our Koehler...
Very comfortable. We bought 4 of them for our Koehler toilets. Fit really well. Find them more comfortable seat than my previous Brondell. Really like it. Just a little disappointed it does not have a nightlight.
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Verified Purchase
Sep 25, 2022
Good fit and comfortable.
Overall as expected in this class. But lacking night light as most in this class. Also taking out another starr for the size of the remote. it is almost the size of the carry on. the only reason we decided to twist our hand on this one is the best fit.
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Recommended
Customer review from kohler.com
Jun 22, 2022
Nice unit. Hard to tell from website if it would fit my existing tiolet
Nice unit, but didn’t fit my existing toilet well. Hard to tell from the website if was a perfect fit. I was able to make it work with a trip to the hardware store. It replaced another bidet seat, which lasted 12 years. Not super impressed.
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Verified Purchase
Recommended
Customer review from kohler.com
Apr 20, 2022
Great features when working
The bidet seat is very nice, only complaint is the dryer stopped working after 4 months of use. Expected more from an expensive seat.
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Verified Purchase
Recommended
Customer review from kohler.com
Jan 27, 2022
The Novita bidet
I bought the bidet last month. I love it specially the remote control that works well with the specific functions . My husband installed it effortless. It was fantastic. No need of toilet tissue anymore.
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Verified Purchase
Recommended
Customer review from kohler.com
Jan 19, 2022
Great features
Bought this several months ago & have not been disappointed.
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Verified Purchase
Recommended
Customer review from kohler.com
Jan 11, 2022
High quality product
I chose this because I know the quality Kohler puts in their products, and I am not disappointed. We put it on a Kohler commode so connections were easy. It is working well.
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Verified Purchase
Recommended
Customer review from kohler.com
Jan 4, 2022
Excellent
We bought 4 Novito bidets and all fo them work great. Very happy with the buy
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Verified Purchase
Recommended
Customer review from kohler.com
Dec 15, 2021
Can you add '+' or '-' in the battery installation guide
The Remote Control battery installation guide does not make sense:
"Open the battery compartment on the back of the remote control,
and install three AAA batteries."
DO the Kohler's document writer know there are two ends of the battery?
Just installed not sure how much like or hate it yet
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Recommended
Customer review from kohler.com
Dec 15, 2021
Functions well and easily
All works well except the size is a bit large for my body so better to get a smaller version for some.
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Verified Purchase
Recommended
Customer review from kohler.com
Jun 1, 2021
Love it! Best purchase ever made! This should be included for all senior citizens bathrooms.
Love it! Best purchase ever made! This should be included for all senior citizens bathrooms.
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Verified Purchase
Recommended
1 found this review helpful
May 4, 2021
It seems to work and we like using it....
It seems to work and we like using it.
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Verified Purchase
1 found this review helpful
May 4, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
1 found this review helpful
Mar 18, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
1 found this review helpful
Feb 17, 2021
This was purchased for an elderly parent and it’s exactly...
This was purchased for an elderly parent and it’s exactly what we needed, since a seat with side controls would be difficult to use. You do need a circuit nearby to plug it in, and we had to add one to our bathroom for it. The instructions show clips to hold the power cord to the water line, but they were missing. A call to Kohler got some sent to me, but we’re not sure if they no longer include them and the instructions need to be updated.
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Verified Purchase
2 found this review helpful
Jan 29, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
2 found this review helpful
Jan 29, 2021
Works great, like the remote control feature.
Works great, like the remote control feature.
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Verified Purchase
Recommended
Jun 23, 2020
Easy to install. Works as advertised....
Easy to install. Works as advertised.
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Verified Purchase
Jun 17, 2020
This bidet is fantastic. It cleans well with warm water...
This bidet is fantastic. It cleans well with warm water and no more cold seat. The adjustments work perfectly to align with your body. I may buy another one for my guest bathroom.
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Verified Purchase
Jun 17, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
2 found this review helpful
Jun 2, 2020
This was a graduation gift...
This was a graduation gift
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Verified Purchase
1 found this review helpful
May 30, 2020
This bidet toilet seat is awesome. Performs as advertised in...
This bidet toilet seat is awesome. Performs as advertised in every way. I will never go without again. Wow
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Verified Purchase
May 30, 2020
It does the job as described. A great addition to...
It does the job as described. A great addition to the bathroom.
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Verified Purchase
Apr 15, 2020
The warm seat and operation is great. The spray...
The warm seat and operation is great. The spray feels really good and the slow closing lid is also a plus! It does not eliminated toilet paper completely and the extra water requires wiping. Even so, I feel cleaner than ever! We hoped we could avoid toilet paper, that is why the four.
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Verified Purchase
1 found this review helpful
Jan 16, 2020
Product exceeds the expectations of the 'Lovely Lady Who lets me Live with Her' - She Loves it. E...
Product exceeds the expectations of the 'Lovely Lady Who lets me Live with Her' - She Loves it. Everything works as it is supposed to. The remote control mounted on the wall is a great upgrade as it it allows full control of the full suite of functions without having to be a 'contortionist'. This was a Great Deal as we purchased during one of the 'special buy' opportunities and got 60% reduction from the 'normal' price.