Hi HomeDepotCustomer, this is Sarah with Kohler Co. I'm very sorry to hear your contemporary design soap dispenser isn't operating as it should. We would love to connect with you to aid with your warranty. Please email our team at KohlerCustServ@kohler.com at your earliest convenience. Your delight is our top priority! -Sarah S. Kohler Customer Service
Verified Purchase
Jul 2, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Jul 2, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Jun 17, 2020
Nice look, works well. Good product....
Nice look, works well. Good product.
by
Verified Purchase
Jun 16, 2020
Perfect fit!...
Perfect fit!
by
Verified Purchase
Jun 15, 2020
Kitchen Soap/Lotion Dispenser
After 5 years the spout just fell off the dispenser.
by
Customer review from kohler.com
Jun 3, 2020
It's nice looking and it goes well with the Kohler...
It's nice looking and it goes well with the Kohler Forte collection. My complaint is that often the plunger doesn't revert to the up position, I have to pull it out and re-place it. Very irritating for such a simple principle.
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Response from Kohler Product ExpertJun 4, 2020
Hi randaddio, this is Sarah with Kohler Co. I'm sorry to hear your soap dispenser plunger is not returning to its position after depressing the head to dispense soap. We suggest lifting up on the soap dispenser head to remove the head and straw. You can then soak the straw/pump in warm water to remove any soap scum. Please email our team directly at KohlerCustServ@kohler.com for additional assistance. Thank you. -Sarah S. Kohler Customer Service
Verified Purchase
Apr 15, 2020
Nice finish looks great...
Nice finish looks great
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Verified Purchase
1 found this review helpful
Apr 7, 2020
Just as expected....
Just as expected.
by
Verified Purchase
1 found this review helpful
Apr 1, 2020
As others have mentioned here, the spigots fall out. I bought two of these in early 2017, and a y...
As others have mentioned here, the spigots fall out.
I bought two of these in early 2017, and a year or so later (out of warranty), the spigots came out, but could be shoved back in. Now, in early 2020, one has failed irreparably; the spigot won't stay in, and the product has failed.
WHAT WERE THE ENGINEERS THINKING?? The spigots are held in with an o-ring and a spot of glue. Doomed to failure, and sure enough, they did.
The Kohler name used to mean a lot to me, but there's now no point in spending extra.
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Response from Kohler Product ExpertApr 2, 2020
Hi RichardEngineer, this is Sarah with Kohler Co. I'm very sorry to hear your soap dispenser has broke. This is nothing you should expect when you choose a quality Kohler product. We'd like to connect with you directly to learn more about your unique experience, so that we can help! Please email us at KohlerCustServ@kohler.com. It's important to us that you are able to use and enjoy all the features of your Kohler kitchen! -Sarah S. Kohler Customer Service
3 found this review helpful
Mar 31, 2020
PERFECT! FAST DELIVERY!...
PERFECT! FAST DELIVERY!
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Verified Purchase
1 found this review helpful
Mar 4, 2020
Great...
Great
by
Verified Purchase
1 found this review helpful
Feb 26, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Feb 24, 2020
The dispenser was easy to install and works great!!!!...
The dispenser was easy to install and works great!!!!
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Verified Purchase
Jan 21, 2020
This is so much better quality than the original I...
This is so much better quality than the original I believe came with a faucet I had purchased several years ago. Very heavy construction - no plastic that broke during installation of the original although it was painful to spend > $50 for a a replacement soap dispenser.
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Verified Purchase
Dec 25, 2019
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Nov 1, 2019
Dispenser piece falls out of pump and will not stay after only 2 years, shockingly bad quality fo...
Dispenser piece falls out of pump and will not stay after only 2 years, shockingly bad quality for Kohler.
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Response from Kohler Product ExpertNov 1, 2019
Hello Alnaci, this is Laura with Kohler Co. I am sorry to hear of the issue with your soap dispenser. Please email customer service at KohlerCustServ@Kohler.com so we may assist you with your dispenser. We look forward to hearing from you. -M. Laura K., KOHLER Customer Service
1 found this review helpful
Oct 23, 2019
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Jul 23, 2019
Works well love the style...
Works well love the style
by
Verified Purchase
Jul 17, 2019
Great product!...
Great product!
by
Verified Purchase
Jul 3, 2019
After a couple years the pump kept sticking and ultimately quit working all together. $75? No. ...
After a couple years the pump kept sticking and ultimately quit working all together. $75? No. For a couple bucks get a on-the-counter foaming soap dispenser.
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Response from Kohler Product ExpertJul 9, 2019
Hello MrB, my name is Kassi with Kohler Co. I do apologize you are having trouble with your Kohler Soap Dispenser. When you purchase a KOHLER product, you expect to receive the best. This is our goal. I am truly sorry this was not the case. We do offer replacement parts for this product. Could you please email our Customer Service team at KohlerCustServ@Kohler.com? We would like to visit with you and find a satisfactory resolution for you! We look forward to hearing from you. -Kassi D., KOHLER Customer Service
Mar 27, 2019
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Feb 5, 2019
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Oct 23, 2018
Bought this to match a new Kohler faucet, easy install great look.
Bought this to match a new Kohler faucet, easy install great look.
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DIY
Verified Purchase
Recommended
Mar 23, 2018
This is a very disappointing product. The nozzle is not securely attached and falls off constant...
This is a very disappointing product. The nozzle is not securely attached and falls off constantly. We purchased this two years ago, and it broke within a few months. For a while, we could put the nozzle back on, but if someone knocks it, which is very easy to do, it will fall right off again. Buyer beware!
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Response from Kohler Product ExpertMar 23, 2018
Hello Den, my name is Tiffany with Kohler Co. It is certainly untypically that the nozzle on the soap dispenser has broken off. Please email our Customer Service team directly at KohlerCustServ@kohler.com, for further assistance. We are here to help. Thank you for choosing KOHLER. Sincerely, Tiffany S. KOHLER Customer Service
2 found this review helpful
Dec 26, 2017
No problems ...
No problems
by
Verified Purchase
1 found this review helpful
Dec 18, 2017
I was replacing a faucet with a different configuration which...
I was replacing a faucet with a different configuration which left me two holes in my granite top to fill. I ordered two soap dispensers and was going to use one for dish soap and one for hand soap. After installing them both we discovered one leaked. I called home depot they shipped another immediately and I returned the leaker to my local Home Depot store. The new one is working fine. They are very stylish and work well.
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Verified Purchase
Aug 8, 2017
Great Product!
Well made! I only wish the plastic bottle were larger! I love the brilliant brushed nickel finish!
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Recommended
Jul 18, 2017
Terrible product.
The product was defective and did function. I intend to return it.
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Response from Kohler Product ExpertAug 10, 2017
Jvwalton, my name is Sarah with KOHLER Co. I am sorry to hear your Kohler Contemporary soap dispenser did not function correctly. As the manufacturer, we are very interested in supplying consumers with a quality product that delivers the expected performance. Anytime we hear problems encountered in the use of one of our products, we want to get involved and resolve the difficulties the best we can. We would like to hear more about your experience with this soap dispenser; in hopes that we can find a solution! Could you please contact us by email at KohlerCustServ@kohler.com? We hope to hear from you soon! -Sarah B. KOHLER Customer Service
Jun 7, 2017
Very poor quality. Don't buy
The dispenser pasrtsarejust glued andcomes off very fast. Very poor quality. Do not waste your money
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Response from Kohler Product ExpertJun 9, 2017
Hi Ben, my name is Sarah with Kohler Co. I am sorry to hear you're not happy with the quality of this soap/lotion dispenser. We are concerned to hear a part or parts have come off of your dispenser. Please contact us by email at KohlerCustServ@kohler.com for help with your warranty. -Sarah B. KOHLER Customer Service