Sink looks very nice with my new counter top, especially due to its unique shape. However, as mentioned in other reviews, which I read prior to my purchase, not only does the stainless steel scratch easily but the front part of the sink didn't set flush easily when installed by the plumber.
by
Verified Purchase
Customer review from kohler.com
Jan 9, 2014
Super Quality, Super Appearance
I have read the other reviews of this sink, and I think some people who have not given top reviews are the same people who did not install the sink properly. I have read many criticisms of the edges not fitting flush. My opinion is that these are cases where one, or both of the following DID NOT occur. My opinion is that BOTH of these have to happen to facilitate a great installation:
1. Two people are needed for the install. One on top to apply downward pressure, and one below to snug up the clips.
2. The clips are held with long screws and nuts. It is a MUST to have a deep socket to tighten the nuts, so that the clips are ALL tight, and in their correct places. This is 3 across the front, 3 across the back, and 2 on either side (10 total). If you do this, you will have a tight fitting correctly installed sink. Leave a clip or two off, and you are asking for a sloppy fit. If you try to install with only a pair of pliers, or some kind of wrench, you will have trouble getting the nuts tight, and many people have had problems especially with the front middle clip due to space available. The deep socket solves all of the problems.
My wife and I love this highly styled quality sink. Most recommended!
by
DIY
Recommended
10 found this review helpful
Jan 11, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Jan 9, 2021
by
Verified Purchase
Dec 24, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Oct 18, 2020
The sink is quality but my contractor had a very...
The sink is quality but my contractor had a very hard time installing it. The clip system is very challenging but once the sink is in it is very secure and solid.
by
Verified Purchase
Jul 30, 2020
This sink is great. Nice, heavy steel. I feel that...
This sink is great. Nice, heavy steel. I feel that it will last much longer than our previous sink. Very happy.
by
Verified Purchase
Feb 11, 2020
Pure quality for sure. I would recommend to Kohler to add in their manual and installation packe...
Pure quality for sure. I would recommend to Kohler to add in their manual and installation packet the instructions for keeping and cleaning a stainless sink. I didn't realize all the work. Might also be helpful to have samples of a micro fiber cloth and cleaner for the sink. Some if us didn't know.
by
Verified Purchase
Recommended
Nov 19, 2019
Fit like a glove...
Fit like a glove
by
Verified Purchase
Aug 15, 2019
SINK HAD A CRACK. ORDERED ANOTHER AND IT...
SINK HAD A CRACK. ORDERED ANOTHER AND IT ALSO HAD A CRACK. WILL NOT BE ORDERING A THIRD. GOING TO A PLUMBING SUPPLY HOUSE.
by
Response from Kohler Product ExpertAug 15, 2019
Jean, my name is Jessica with Kohler Customer Service. I am sorry to hear that your Staccato sinks arrived damaged. Please contact our Customer Service team at KohlerCustServ@kohler.com. We would like to help you with your next order to ensure the product is thoroughly checked and packaged well to prevent the risk of damage. We look forward to hearing from you! - Jessica P. KOHLER Customer Service.
Verified Purchase
Jul 30, 2019
Nice heavy construction ...
Nice heavy construction
by
Verified Purchase
May 14, 2019
The Kohler Staccato sink is beautiful. I didn’t want a...
The Kohler Staccato sink is beautiful. I didn’t want a generic stainless sink, this sink is definitely not generic. It has a very nice style and look.
by
Verified Purchase
Apr 9, 2019
Easy to install and looks beautiful....
Easy to install and looks beautiful.
by
Verified Purchase
Mar 12, 2019
the shape of the sink is really nice and the overall size is good, too.
the shape of the sink is really nice and the overall size is good, too.
by
Verified Purchase
Recommended
Feb 7, 2019
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Feb 7, 2019
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Feb 5, 2019
4 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Jan 23, 2019
Had to purchase 3 of this sink before we could...
Had to purchase 3 of this sink before we could find one that had less of a bow in it on the front and the back. Each one took 5 days to be delivered. Unable to purchase in the store. The one we kept had less of a bow but still was very difficult to tighten down and unable to bring completely down flush with my new countertop. We were afraid to tighten anymore in fear of cracking the new countertop. Love the shape of this sink, that is why I choose it. Very disappointed to find out that Kohler does not have a sink rack for this model.Would not have chosen this model sink if I had done more research before the hole was cut in my countertop.
by
Verified Purchase
Aug 21, 2018
The stainless steel sink was exactly what I needed for...
The stainless steel sink was exactly what I needed for my laundry room. Good weight, clean finish with nicely rounded edges for top mounting. Unfortunately, the entire front lip of sink was warped. Could not be installed due to amount of distortion. Returned to Home Depot.
by
Response from Kohler Product ExpertAug 23, 2018
Kfm, my name is Sarah with Kohler Co. I'm so sorry to hear your Staccata kitchen sink arrived warped and had to be returned. As the manufacturer, we are very interested in supplying our customers with a quality product that delivers the expected performance. I am sorry this was not your encounter. Please email our team at KohlerCustServ@kohler.com for additional assistance. We're here to help. Sincerely, Sarah B. KOHLER Customer Service
Verified Purchase
Aug 14, 2018
Looks good really dress up a kitchen
Looks good really dress up a kitchen
by
Verified Purchase
Recommended
May 29, 2018
Badly warped with a 1/8" arch across the front and could not be corrected by tightening down the ...
Badly warped with a 1/8" arch across the front and could not be corrected by tightening down the clamps as the manufacturer and another reviewer claimed. Not my first experience with poor quality in a Kohler product, but definitely my last.
by
Response from Kohler Product ExpertMay 29, 2018
Hi DJ, my name is Sarah with Kohler Co. I'm sorry to hear there is a warp in the sink that cannot be corrected with the clips. If you feel additional clips will help to bring the sink down, please email our team at KohlerCustServ@kohler.com. To exchange your sink, please work directly with your place of purchase. We apologize for any inconvenience this has caused you. Thank you for your feedback. Sincerely, Sarah B. KOHLER Customer Service
Apr 19, 2018
The best way to describe this sink is "you get...
The best way to describe this sink is "you get what you pay for". The lower price meant no template to use when cutting the counter, some warping and a finish that is easier to scratch. I can live with these factors since the sink was installed in a laundry room, not our kitchen.
by
Verified Purchase
Apr 18, 2018
Kohler makes an excellent sink, high quality and classy............
Kohler makes an excellent sink, high quality and classy............
by
Verified Purchase
Recommended
Apr 4, 2018
I rate the sink good. Nice and deep. I put...
I rate the sink good. Nice and deep. I put a ceramic pot in to wash and the finished got scratched. This disappointed me, I swill not do it again.
by
Verified Purchase
Mar 25, 2018
This sink looks great in our new kitchen. Nice and deep and the shape is very stylish. We initi...
This sink looks great in our new kitchen. Nice and deep and the shape is very stylish. We initially thought about buying an undermount, zero radius sink, but I think this looks much nicer. Our countertop fabricator had no issues installing it. In fact, he commented that he thought it was a great sink-- nice looking and very sturdy (18 gauge)-- and was impressed by the relatively reasonable price.
by
Verified Purchase
Recommended
1 found this review helpful
Jan 19, 2018
I had to order 6 sinks before I finally got one that would set flush with the counter top and one...
I had to order 6 sinks before I finally got one that would set flush with the counter top and one also had cracks at the front corner. This is not a Home Depot issue; it's a Kohler quality problem; these sinks are built in Mexico and most have an excessive bow (some greater than 3/16") in one or more sides of the rim which causes a large gap between the sink and counter top. Kohler said they are supposed to have a slight bow but they couldn't provide a spec so little wonder there is an issue. The 6th sink I received was perfect except for one front corner; it took about 20 methodical minutes with a heavy hammer and wood block to correct it but now it fits perfectly against the counter top. These are not cheap sinks and should not require repair work prior to installation!! Thanks to all the employees at the Home Depot though . . . they were great to work with through it all!!! My advice is to avoid this sink unless you are very handy and love the sink enough to make it worth your extra effort.
by
Response from Kohler Product ExpertJan 23, 2018
Hi Jim, my name is Sarah with Kohler Company. I'm truly sorry to hear about the struggle you experienced with trying to install the Staccato sink. I would like to explain that the sink clips are designed to pull the sink down to the counter. The sink may not sit flat against the counter until the clips are installed. If you have any questions or we can provide further assistance, please contact us directly at KohlerCustServ@kohler.com. We're here to help. Sincerely, Sarah B. KOHLER Customer Service
Verified Purchase
3 found this review helpful
Jan 9, 2018
This sink has a nice finish, is solid and fits...
This sink has a nice finish, is solid and fits well in the small kitchen we're renovating. My only complaint is that the installation clips that come with it are hard to use, especially in a tight space.
by
Verified Purchase
Sep 27, 2017
The finish on the sink is excellent, easy to install....
The finish on the sink is excellent, easy to install.
by
Verified Purchase
Sep 19, 2017
Quality product and easy to install
Quality product and easy to install
by
Verified Purchase
Recommended
Aug 6, 2017
Kohler Staccato Sink
Very happy with this sink. 25 inch sink is plenty large and deep as well . The plumber did have issues with the clips but he's a great plumber and he got them installed and my sink is perfect.