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Customer Reviews for KOHLER Whitehaven Undermount Farmhouse Apron Front Cast Iron 36 in. Single Bowl Kitchen Sink in White

Internet #205937235

Model #K-RH6489-0

Store SKU #1001309640

Customer Reviews

  • 4.5
    out of 152 reviews
  • 71% recommend this product
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Showing 1-30 of 152 reviews
This is a very beautiful sink and hard to find...
This is a very beautiful sink and hard to find in stock anywhere without having to wait longer then 3 months due to the Kohler Cast Iron plant catching on fire last year. Unfortunately, it was too big for my space so i returned it and stuck with the 34 inch instead.
by
  • Verified Purchase
The plain apron front sink was damaged when we opened...
The plain apron front sink was damaged when we opened the box to install it and there were no more in stock which meant we couldn't complete our kitchen renovation. The customer service representative offered this fancier version for the same price. Looks great but have not tested it yet.
by
  • Verified Purchase
SAVE YOURSELF THE TROUBLE AND MONEY. I bought this for a full kitchen build just completed. So I ...
SAVE YOURSELF THE TROUBLE AND MONEY. I bought this for a full kitchen build just completed. So I haven't actually used it yet. Now that all the workers are gone and everything is finished I took some time to really take it all in. The crowning glory of my Farmhouse kitchen - A Kohler Apronfront sink! Then I REALLY looked at it. It came in with the Kohler name tag on the back sink wall crooked. That alone would drive me mad, but there are dimples and puckers and a crack in the front apron wall as well. The quartz counter tops are installed over it already! These things are so slight. If you don't have sharp eyesight, you may not see them like my contractor and Kohler didn't, but they are there. The crack in the front apron will catch your fingernail and is about 1 and 1/2 inches wide so you can feel it's broken there even if you are blind. The quality is pitiful. No quality control at all. How did this pass inspection? What happened here? My last house had a Kohler sink I wanted to take with me ---25 years old and looked brand new still. I loved that sink. So in the new kitchen of course I paid extra and went Kohler! Never been so disappointed in a company during the whole remodel with hundreds of new products installed as I am in Kohler. We even put all Kohler toilets and sinks and faucets in our bathrooms! Bad enough the white porcelain finish was messed up but a crack as well??? I will never again pay $1,000 for a sink. What was I thinking??? Buy a cheaper brand! Kohler is no longer the name I thought it was.
by
Response from Kohler Product ExpertDec 18, 2018
Codysmom, my name is Sarah with Kohler Co. I'm truly sorry to hear your Whitehaven kitchen sink has flaws in the finish and damage to the apron that wasn't noticed until after it was installed. As the manufacturer, we are very interested in supplying consumers with a quality product that delivers the expected performance. Anytime we hear problems encountered in the use of one of our products, we want to get involved and resolve the difficulties the best we can. Please email our team at KohlerCustServ@kohler.com for additional assistance. Thank you. -Sarah B. KOHLER Customer Service
    4 found this review helpful
    We absolutely LOVE this sink! Home Depot had this available...
    We absolutely LOVE this sink! Home Depot had this available when no one else did! It's great!
    by
    • Verified Purchase
    This sink was beautiful until we lifted it out of...
    This sink was beautiful until we lifted it out of the box and saw the left side was completely crumbled; the enamel finished was flaking off! Additionally the thickness of one side was different then the other. Needless to say, this sink is going back.
    by
    Response from Kohler Product ExpertDec 12, 2018
    SinklessinMichigan, my name is Jessica with Kohler Customer Service. I am sorry to hear your sink was received damaged. We take pride in our designs and are disappointed that your experience has been less than exceptional. Please contact our Customer Service team at KohlerCustServ@kohler.com if you need assistance of any kind; we're glad to help! - Jessica P. KOHLER Customer Service.
    • Verified Purchase
    2 found this review helpful
    Multiple repeated shipments of damaged product. I ended up...
    Multiple repeated shipments of damaged product. I ended up buying from somewhere else.
    by
    • Verified Purchase
    2 found this review helpful
    Beautiful sink, but a little bit shallow for my taste. Looks great.
    Beautiful sink, but a little bit shallow for my taste. Looks great.
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Perfect farmhouse sink to finish off my new kitchen. ...
    Perfect farmhouse sink to finish off my new kitchen. So glad I could find one.
    by
    • Verified Purchase
    Love the size and look of it when I first got it...after 6 months it has dulled and lost its shin...
    Love the size and look of it when I first got it...after 6 months it has dulled and lost its shine and is all scratched up from normal use. Just know that the shine will not stay. This is not what it should look like after 6 months of use!
    by
    Response from Kohler Product ExpertOct 16, 2018
    Hi Remodel, my name is Sarah with Kohler Co. I'm so sorry to hear you are not happy with your Whitehaven kitchen sink. Cast Iron scratches are caused by metal objects striking the enameled surface. Most commonly, these are marks from aluminum pots and pans that look like scratches. However, they do not penetrate the enameled surface and can be cleaned. To remove pot marks, you can make a paste using Bon Ami cleanser and water. Apply to the affected areas and scrub using a cork. Using a cork allows you to apply more pressure than possible using a cloth or sponge. Let stand 10 minutes and rinse thoroughly. Kohler Cast Iron Cleaner can also be used and works great to bring back the shine and luster in your sink. Please email our Customer Service team at KohlerCustServ@kohler.com so that we can send you a compliemntary sample of the cleaner. We look forward to hearing from you! -Sarah B. KOHLER Customer Service
      3 found this review helpful
      Love this sink! It is amazing. Perfect size....
      Love this sink! It is amazing. Perfect size.
      by
      • Verified Purchase
      Looks great. Installes by contractor. Still waiting for the plumber....
      Looks great. Installes by contractor. Still waiting for the plumber. The rating is based on the fact that I haven’t been able to use it yet.
      by
      • Verified Purchase
      I have yet to install this sink but I already love it.
      I have yet to install this sink but I already love it.
      by
      • Verified Purchase
      • Recommended
      Sink was delivered very quickly (as promised) and without any...
      Sink was delivered very quickly (as promised) and without any drama. Very surprised and thank you Home Depot
      by
      • Verified Purchase
      This is the most beautiful sink I could have ever...
      This is the most beautiful sink I could have ever hoped for. The classic look with enameled cast iron makes this a perfect addition to our kitchen.
      by
      • Verified Purchase
      Excellent in all capacities...
      Excellent in all capacities
      by
      • Verified Purchase
      Looks beautiful! ...
      Looks beautiful!
      by
      • Verified Purchase
      A beautiful sink and delivery was fast! ...
      A beautiful sink and delivery was fast!
      by
      • Verified Purchase
      love the sink… so much room… will be great when...
      love the sink… so much room… will be great when we entertain crowds
      by
      • Verified Purchase
      Love my new 36" farmhouse sink. The quality is fantastic...
      Love my new 36" farmhouse sink. The quality is fantastic and should last a lifetime.
      by
      • Verified Purchase
      The perfect sink! Love it!!...
      The perfect sink! Love it!!
      by
      • Verified Purchase
      Excellent...
      Excellent
      by
      • Verified Purchase
      Arrived in perfect condition and quickly. The product was...
      Arrived in perfect condition and quickly. The product was exactly what was expected.I wish Kohler would have supplied additional information for the installation.
      by
      • Verified Purchase
      Very heavy required extra supports underneath. But very pleased on...
      Very heavy required extra supports underneath. But very pleased on looks and quality
      by
      • Verified Purchase
      Super awesome...
      Super awesome
      by
      • Verified Purchase
      Home Depot delivered on time, Packaging in good condition and...
      Home Depot delivered on time, Packaging in good condition and excellent service at store pickup! Beautiful Sink!
      by
      • Verified Purchase
      I love everything about this sink! It was easily installed...
      I love everything about this sink! It was easily installed and looks amazing!
      by
      • Verified Purchase
      High quality sink. Well packaged and shipped, didn't have any...
      High quality sink. Well packaged and shipped, didn't have any problems with delivery. Easy install in a dedicated 'Farm House Sink Base' cabinet. Looks great!
      by
      • Verified Purchase
      It was warped. About an 1/2 inch higher in...
      It was warped. About an 1/2 inch higher in one corner so the contractors couldn't install it properly. Had to find another sink
      by
      Response from Kohler Product ExpertApr 4, 2018
      Susan, my name is Jessica with Kohler Customer Service. I am very sorry to hear that your Whitehaven sink was received warped. We take pride in our designs and are disappointed that your experience has been less than exceptional. Please contact our Customer Service team at KohlerCustServ@kohler.com if you need assistance of any kind; we're happy to help! - Jessica P. KOHLER Customer Service.
      • Verified Purchase
      1 found this review helpful
      Beautiful sink! Durable and fits in my kitchen perfectly;)...
      Beautiful sink! Durable and fits in my kitchen perfectly;)
      by
      • Verified Purchase
      The farm sink was deformed and not leveled....
      The farm sink was deformed and not leveled.
      by
      Response from Kohler Product ExpertMar 9, 2018
      Catherine, my name is Sarah with Kohler Co. I'm truly sorry to hear your Whitehaven sink is defective. Please work with your place of purchase to inquire about an exchange. If you have any questions or need further assistance, please contact us at KohlerCustServ@kohler.com. Sincerely, Sarah B. KOHLER Customer Service
      • Verified Purchase
      2 found this review helpful
      Showing 1-30 of 152 reviews

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      Sink Material

      Cast Iron

      Cast Iron

      Cast Iron

      Cast Iron

      Mount Type

      Farmhouse/Apron-Front

      Farmhouse/Apron-Front

      Farmhouse/Apron-Front

      Farmhouse/Apron-Front

      Sink Left to Right Length (in.)

      35.69 in

      32.6875 in

      35.6875 in

      35.5 in

      Bowl Split

      No Split

      No Split

      No Split

      No Split

      Number of Bowls

      Single Bowl

      Single Bowl

      Single Bowl

      Single Bowl