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Customer Reviews for KitchenAid 36 in. Gas Cooktop in Stainless Steel with 5 Burners Including a Professional Dual Tier Burner and a Simmer Burner

Internet #205532906

Model #KCGS556ESS

Store SKU #1001501286

  • 20K BTU professional dual ring burner goes from one flame to two
  • 6K BTU EVEN-HEAT simmer burner for precise simmering and melting
  • Contact your local store with Order # to schedule installation

Customer Reviews

  • 4.4
    out of 886 reviews
  • 85% recommend this product
Filter by:
Showing 1-30 of 886 reviews
Great Cooktop
[This review was collected as part of a promotion.] Excellent gas cooktop. Equal to or better than more expensive brands.
by
    • Recommended
    Easy to clean.
    [This review was collected as part of a promotion.] This came with our new home in a Del Webb development. Like the 5 burners as opposed to the traditional 4 burners.
    by
      Unsafe KitchenAide appliance
      [This review was collected as part of a promotion.] Purchased a part of an "appliance package" in my house contract. The large burners turn on at MAXIMUM gas and flare out toward my hand at the control. At full CCW knob rotation the gas is at minimum. Backwards design. I've burned the hair off my knuckles and forearm. I would never recommend this burner to anyone.
      by
      Response from Consumer CareMay 14, 2024
      Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Gas Cooktop and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 534528. We look forward to speaking with you. Marie Q
        My gas cook top
        [This review was collected as part of a promotion.] I love the layout of the burners. I don’t like where the knobs are to turn them on. When I have a pan on the front two burners I have to be very careful not to burn my fingers when I adjust the burner, the knob is partly under the pan. I also don’t like how high the grate’s are. I don’t have as much room between the cooking surface and the microwave above it.
        by
          • Recommended
          Great Heat Output
          [This review was collected as part of a promotion.] The cooktop burners have great output and more even heat; much easier to control the temperature and cooking than my old one. But I don't like that there is not enough room to put your pan on the heat without overlapping onto the dials for the front two burners. Also, a bit more difficult to clean under the grills as you have to remove all of them to get underneath rather than one at a time. Overall I am very pleased!
          by
            • Recommended
            [This review was collected as part of a promotion.] This is a replacement cook top for my old one of 17 years . It works wonderfully . The only downfall is cleaning it . The grates are very heavy and cumbersome . As I get older this will be more of a challenge . My last one had a glass top which made it easier for cleaning up spills
            by
              [This review was collected as part of a promotion.] I like the cooktop except for heating a large pot of water and cleaning the surface. Does KitchenAid recommend anything for cleaning the stainless
              by
                Good cooktop
                [This review was collected as part of a promotion.] Pleased with this cooktop overall. It can be a little crowded if you need to use multiple burners at one time. The markings on and around the dials are not easy to see or read when looking down while cooking. Other than these two observations, the cooktop performs well.
                by
                  • Recommended
                  The multiple size burners provide an excellent selection for a variety of cooking needs. We like the clean lines of the unit. The only drawback is the lack of a well marked indication that the burners are in the off position.
                  by
                  • Verified Purchase
                  Worth Every Penny
                  [This review was collected as part of a promotion.] Have had it for two months. I love it! Beautiful to look at and a dream to use. I highly recommend.
                  by
                    Love the 5 burners. The knobs on this feel much more high quality than similar brands.
                    by
                    • Verified Purchase
                    Love this cooktop, so easy to clean!
                    This cooktop came with our new home. At first I did not care for the rough finish so many are complaining about in the reviews. But I find it so much easier to keep clean than the traditional shiny stainless finish on most cooktops. I just wipe it with soap and water and dry it off and it always looks great and so far has not scratched at all, which was a problem for me with most shiny finishes. I do agree that sometimes it takes a second for the flame to come on, and the writing on the controls is difficult to read. With that said, you only have to look at the flame to see how high it is set. I do wish it would have come with a griddle. It seems to heat well and cook very evenly. Overall, I love this cooktop and recommend it.
                    by
                      • Recommended
                      Poor Design finish
                      [This review was collected as part of a promotion.] Biggest issue you can not see or read control dial settings. The burner rings are already discolored and burnt.
                      by
                        takes forever.. very low flame i don’t recommend it for urgent cooking
                        by
                        Response from KitchenAidTeamApr 3, 2024
                        Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your APPLIANCE, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand
                        • Verified Purchase
                        [This review was collected as part of a promotion.] I purchased this a month ago and it appears to be not worth the money. The biggest issue is you can not read the settings, why Would they approve such a ridiculous display! The.next issue is the discoloration of the Burner Rings, very Cheaply made.
                        by
                          by
                          • Verified Purchase
                          love kitchenaid
                          [This review was collected as part of a promotion.] amazing! love the product it has been awesome! love it love it
                          by
                            • Recommended
                            Great features and burners are spaced out
                            [This review was collected as part of a promotion.] I bought this for my new home and love it..so glad I have it.
                            by
                              Love the product but came with ZERO instructions for installation. We had to hire someone to come in and convert to propane. AND - the contracted had to buy a wrench to convert.
                              by
                              • Verified Purchase
                              (This review was collected as part of a promotion.) I have ordered on line this cooktop and received in February 6, 2024. I myself and wife is using this Cooktop perfectly. We found very good its performance is excellent.
                              by
                                • Recommended
                                Nice stove top, one design flaw
                                [This review was collected as part of a promotion.] Nice looking and works well. The only design flaw is that you can turn on the gas and it will flow even when the starter is not going. My old stove top would continue to fire until the gas lit.
                                by
                                  One simmer burner and not enough BTU's
                                  [This review was collected as part of a promotion.] I am disappointed with this cooktop. If you only cook with one pan or cook seldom then it will probably be fine. If you like to cook you will be disappointed that only the center burner has a simmer. The front two burners are only good if you are trying to slowly (and I mean slowly) heat something. They do not have enough BTU output to be of much use. The smaller back burners are fine for small pans but don't think of putting a larger pan on them. Not enough BTU for a larger pan. The only burner that puts out any heat is the center burner which also happens to be the only one with simmer. Based on our build package this was our only option. I wish I could have picked another model or brand. Definitely not for a serious cook.
                                  by
                                  Response from Consumer CareFeb 29, 2024
                                  Thank you for sharing your experience with us, REFSR. We apologize for the concerns that you are experiencing with your Refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 493730. We look forward to speaking with you. Marie Q
                                    by
                                    • Verified Purchase
                                    It’s good but the front burners are very close to the knobs .so when I put a medium/large (doesn’t matter) size pans/pots on the front burners- the knobs get really hot and I am always scared of getting burned by the hot pans/pots too.
                                    by
                                    Response from KitchenAidTeamFeb 26, 2024
                                    Thank you for sharing your experience with us, AMY. We apologize for the concerns that you are experiencing with your Cooktop, and would like the opportunity to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand
                                    • Verified Purchase
                                    [This review was collected as part of a promotion.] I love my cooktop!! It's very modern and sleek! The only thing is that I cook a lot and my burners need to be replaced.
                                    by
                                      Needs work.
                                      [This review was collected as part of a promotion.] The instruction writing around the knobs (off, ignite, etc…) on the stainless steel surface is almost invisible. Why didn’t you do it in white or black??? Burner problems. Seeing orange and yellow flames.
                                      by
                                      Response from Consumer CareFeb 15, 2024
                                      Thank you for sharing your experience with us, Needs help!. We apologize for the concerns that you are experiencing with your Cooktop and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 483428. We look forward to speaking with you. Marie Q
                                        Not what was expected!
                                        [This review was collected as part of a promotion.] Burners do not adjust well. Had to get low flame. Hard to simmer.
                                        by
                                        Response from Consumer CareFeb 12, 2024
                                        Thank you for sharing your experience with us, BillyCDA. We apologize for the concerns that you are experiencing with your Gas Cooktop and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 482287. We look forward to speaking with you. Marie Q
                                          Okay!
                                          [This review was collected as part of a promotion.] The cooktop for me doesn’t fit multiple pots or pans if you have one over the center burner. The high/low copy around the knobs is extremely difficult to see and read. I have cooked on it for 2 months and am considering a different cooktop with the knobs on the front not on top.
                                          by
                                          Response from Consumer CareFeb 12, 2024
                                          Thank you for sharing your experience with us, Runninghorizons. We apologize for the concerns that you are experiencing with your Cooktop and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 482157. We look forward to speaking with you. Marie Q
                                            Terrible
                                            [This review was collected as part of a promotion.] Has a hard time firing up. One burner sometimes. Cannot ignite. While cooking you hear a reoccurring puff puff puff throughout the time your cooking. Hard to read the dials. I've never had such troubles with other gas ranges.
                                            by
                                            Response from Consumer CareFeb 8, 2024
                                            Thank you for sharing your experience with us, Copperfield. We apologize for the concerns that you are experiencing with your Cooktop and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 478917. We look forward to speaking with you. Marie Q
                                              Gas Ciiktop 5 burner
                                              [This review was collected as part of a promotion.] I bought this to replace a 12 year old gas top that was here in the home I purchased.
                                              by
                                                Showing 1-30 of 886 reviews

                                                Complete Your Kitchen

                                                This Cooktop
                                                36 in. Gas Cooktop in Stainless Steel with 5 Burners Including a Professional Dual Tier Burner and a Simmer Burner
                                                This Cooktop
                                                KitchenAid 36 in. Gas Cooktop in Stainless Steel with 5 Burners Including a Professional Dual Tier Burner and a Simmer Burner
                                                (884)
                                                $1578.00
                                                $1799.00
                                                $1578.00
                                                $1799.00
                                                +
                                                =
                                                Price for Bundle

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