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Customer Reviews for LG 7.4 Cu. Ft. Vented Stackable Gas Dryer in White with Sensor Dry

Internet #312429905

Model #DLG3401W

Store SKU #1005227647

  • 7.4 cu. ft. pedestal compatible or stackable LG Gas Dryer
  • LG washer and dryer- pair w/ WM3400CW washer
  • Sensor Dry measures moisture and auto adjusts to ensure drying

Customer Reviews

  • 4.4
    out of 741 reviews
  • 82% recommend this product
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Showing 1-30 of 741 reviews
Doesn't last
This dryer needed repair after 3 years, 3 months. I purchased the extended warranty because I was afraid of costly repairs but it expired 5 weeks before the problem. LG says too bad. I run about 4 loads a week and it was working fine until it wasn't. Shouldn't a dryer last more than 3 years? Not a quality machine.
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Response from LGAnswersJul 31, 2023
Hey there. Thank you for taking the time to leave us a review. Having a wonderful experience is what matters to us and we'd like to ensure that you are heard in your concern. We rely on our customers like you to let us know what we're doing right and wrong. We want to continue to provide the best experience possible. If you need more assistance with your LG Large Capacity Gas Dryer product, please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information, or call us at (800) 243-0000 and we'll be happy to assist. ^Jai. LG
    2 found this review helpful
    Very Nice Gas Dryer
    I bought this gas dryer about a month ago and it does a very good job of drying my laundry. It is economical to operate and it has the features that anyone would ever want in a standard gas dryer. The price was right and very reasonable for such a deluxe gas dryer. I bought the matching washing machine too. They are stackable if so desired.
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    • Verified Purchase
    Doesn’t dry
    What a waste of money it hasn’t worked right since we got it three days ago thanks Home Depot for your crappy service all they care about is their bottom line
    by
    Response from LGAnswersJul 25, 2023
    Hey there. Thank you for taking the time to leave us a review. Having a wonderful experience is what matters to us and we'd like to ensure that you are heard in your concern. We rely on our customers like you to let us know what we're doing right and wrong. We want to continue to provide the best experience possible. If you need more assistance with your LG Dryer product, please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information, or call us at (800) 243-0000 and we'll be happy to assist. ^Jai. LG
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      • Verified Purchase
      Great size. Great value.
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      • Verified Purchase
      It took a few cycles of different settings for different loads to figure out what worked best for our families drying profile. Very quiet compared to our old dryer. Great capacity.
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      • Verified Purchase
      Cannot get clothes dry
      We bought this dryer to replace an older Whirlpool that had a belt issue that would've been too much labor to replace. Home Depot installed it in the same spot with the same setup. It's getting the same kinds of usage and laundry loads as our old machine, but it feels like it takes twice as long to get our clothes dry. The auto-moisture detection cycles leave you with damp or wet clothes, so now we just put it on the manual setting and crank up the time. We're incredibly dissatisfied.
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      Response from LGAnswersJul 17, 2023
      Hey there. Thank you for taking the time to leave us a review. Having a wonderful experience is what matters to us and we'd like to ensure that you are heard in your concern. We rely on our customers like you to let us know what we're doing right and wrong. We want to continue to provide the best experience possible. If you need more assistance with your LG Large Capacity Vented Stackable Gas Dryer product, please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information, or call us at (800) 243-0000 and we'll be happy to assist. ^Jai. LG
        2 found this review helpful
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        • Verified Purchase
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        • Verified Purchase
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        • Verified Purchase
        Works good
        [This review was collected as part of a promotion.] Had to buy a new dryer to replace my older combo. Needed this, so far so good.
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        • Verified Purchase
        LG, add a light inside the drum!!
        LG, how much would it have cost to add a little light inside, so I can find the dark socks. Can you send me an LG flashlight? Yes. it's a great dryer based on my first load, but shocked there no light inside.
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          • Recommended
          Easy to use
          This is my second clothes washer both performed well
          by
          • Verified Purchase
          Best Dryer I've Ever Owned
          I bought this dryer and matching wash machine after research on Consumer Reports. The wash machine is the first front loading washer I've ever purchased. The dryer has numerous selections and appears to sense the exact drying time needed. It is very quiet and the digital timer allows you to know exactly how long the drying time will be.
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          • Verified Purchase
          Not work properly
          Not work properly all cloth always wet, performance of the dry is so bad
          by
          Response from LG Social MediaJun 28, 2023
          Hey, Dipak! We appreciate your feedback; we've attached a link with more info about what may be going wrong with your dryer, and if the troubleshooting there doesn't work, please be sure to call us at 800-243-0000! https://www.lg.com/us/support/help-library/why-is-my-lg-dryer-not-heating-not-drying-or-taking-a-long-time-drying-CT10000011-1432223739634 ^Ian
          • Verified Purchase
          Good features
          Brought this dryer 2 mos ago. Been please so far. Still getting use to its operation. Some loads don't dry completely and have to be out in for extra rying.
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          • Verified Purchase
          This dryer works great. It is easy to use ....
          This dryer works great. It is easy to use .
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          • Verified Purchase
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          • Verified Purchase
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          • Verified Purchase
          Ruins my clothes
          The lint filter melter during a cycle and now all of my clothes get caught in the filter and are wrinkled and ruined by the end of a cycle. Not worth your money
          by
          Response from LGAnswersJun 8, 2023
          Hi, we regret to hear your lint filter melted in cycle. Please stop using you dryer and contact us at (800) 243-0000 between Mon. to Sun. 8AM - 9PM EST so that we can provide further assistance and look into getting your issue resolved as soon as possible. ^Chris LG
            1 found this review helpful
            LG gas dryer
            Finally tried a gas dryer after having an electric dryer for years. I am glad I made the change as my clothes dry faster. The medium heat setting on LG is enough to dry one load of clothes after 20 mins. I'm glad I made the switch and trusted LG for my transition
            by
            Response from LG SocialJun 23, 2023
            Hey there. Thank you for your time in leaving us a review regarding your dryer.Every team member here appreciates your feedback, and it motivates us to continue developing our products and services. It helps us continue to improve and provide the best possible service to customers like you. Thank you. ~Anthony
            • Verified Purchase
            It works!
            After a particularly bad experience with a gas dryer from a domestic (U.S.) manufacturer who claimed its product was, "dependable from day one," my new replacement gas dryer was a pleasant surprise. My previous dryer would not ignite, and after visits from five individual service technicians (none of whom were able to correct the issue), I finally gave up and purchased a new LG gas dryer. My initial impression is that it successfully ignites when heat is called for, it is quiet, and efficient. The controls are easy to understand and closely match those of my matching new LG front loading washer. It begins and ends its cycles with a cheery little tune that brings a smile to my face every time!
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            Response from LG Social MediaJun 23, 2023
            Hey! Thanks for the kind words, it's excellent to hear that your new dryer is fitting in so well in the laundry room! ^Ian
            • Verified Purchase
            Works great!..BUT you need 4" of exhaust S-section
            The dryer works great. However, when it was installed, the installers did not check if the exhaust cross- section was big enough. This issue will not appear as a failure on the installation test. The dryer was consuming 2x as much gas as my 25 y.o. dryer. After thinking about it a bit, I removed our 47 year old exhaust vent and replaced it with a vent with a much larger cross-section. Problem fixed. LG should specify the minimum exhaust in the installation manual. I would estimate it to be 3.5-4 inches.
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            • Verified Purchase
            Great Purchase
            Have this for about 2 weeks now. Enjoying our purchase. Brought it at a good price. Thanks LG. It is performing well
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            • Verified Purchase
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            • Verified Purchase
            I like the appliance. The unfortunate part was the contracted...
            I like the appliance. The unfortunate part was the contracted installers you use could not remove (company policy evidently) the original dryer (stacked) and install the new one. I ended up having to pay a plumbing contractor a lot more money to have the dryer removed and the new one installed for the tenant.
            by
            • Verified Purchase
            Disappointed in the performance and support
            Does not honor warranty. Quality not as good as our owl LT dryer
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            Response from social/lgMay 23, 2023
            Hello there, Your remark indicates that you have had a negative experience with our warranty policies. We'd appreciate the opportunity to explore if there are any other advantageous solutions that could provide some satisfaction with your appliance. Please contact us at 1-800-243-0000. We will be happy to assist you. ~Tanisha
            • Verified Purchase
            Needed to replace my LG washer and dryer after 12...
            Needed to replace my LG washer and dryer after 12 years. So far works great.
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            • Verified Purchase
            Easy to use, variety of different settings
            [This review was collected as part of a promotion.] I bought this about 6 weeks ago and I am so happy I did. It has a variety of settings and I am able to get laundry done quickly! The price point was great and I highly recommend it!
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            Response from LG Social MediaMay 14, 2023
            Awesome! We constantly strive to offer our customers the best products and we're glad this commitment was reflected in your experience using the LG 7.4 cu. ft. Ultra Large Capacity Gas Dryer, model DLG3401W. Thank you for choosing LG, and thanks so much for taking the time to leave us a 5-star rating. If you have inquiries or need assistance, please know that you can reach us at our customer service line at (800) 243-0000, or you can send us a private message through Facebook or Twitter using @LGUSSupport, including your product's model number and your contact information. We always have your back! ^Danee
            • Verified Purchase
            No dryer light. Chime to signal cycle is done can't...
            No dryer light. Chime to signal cycle is done can't be heard more than a few feet away from the appliance. Very limited adjustment options for preset cycles.
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            Response from LGAnswersMay 10, 2023
            We really appreciate the details you've shared with us about the areas where we can improve. We work continuously to improve the quality of our products and services that drive customer satisfaction. We value your suggestion and this will be considered for our continuous improvement. ~Tanisha LG
            • Verified Purchase
            2 found this review helpful
            Showing 1-30 of 741 reviews

            Complete Your Laundry Room

            This Dryer
            7.4 Cu. Ft. Vented Stackable Gas Dryer in White with Sensor Dry
            This Dryer
            LG 7.4 Cu. Ft. Vented Stackable Gas Dryer in White with Sensor Dry
            (740)
            $798.00
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            Capacity - Dryer (cu. ft.)

            7.4

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            Dryer Features

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