Customer Reviews for MOEN Brantford Posi-Temp Rain Shower Single-Handle Tub and Shower Faucet Trim Kit in Oil Rubbed Bronze (Valve Not Included)

Hello Gal31 and thank you for the feedback you posted on the Home Depot website. The Moen Brantford Posi-Temp 1-Handle Bathtub Shower Faucet Trim Kit with Rain Shower Head in Chrome (Valve Not Included) shower head is designed to deliver 1.75 GPM at 80 PSI (6.7 L/min) max. The tub spout is designed to deliver approximately 6.3 GPM (23.84 L/min) at 60-65 PSI. If you have additional questions, please call us at 800-289-6636. Our business hours are 8:00 am - 7:00 pm Monday through Friday Eastern time.

Hello PERLA and thank you for the feedback you posted on the Home Depot website. We are sorry to hear that the Brantford Posi-Temp Rainshower Single-Handle Tub and Shower Faucet Trim Kit in Brushed Nickel (Valve Not Included) did not meet your expectations. The Brantford T2153EPBN, includes the same handle and spout, but has a smaller showerhead. The flow rate from the T2253EPBN and T2153EPBN is limited to 1.75 gpm max at 80 psi. Our product specialists are available for pre-purchase, installation and warranty assistance. They can be reached at 1-800-289-6636 and are currently available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.

Hello Ansh and thank you for the feedback you posted on the Home Depot website. We are sorry to hear the handle is loose on your Moen Brantford Posi-Temp Rainshower Single-Handle Tub and Shower Faucet Trim Kit in Brushed Nickel (Valve Not Included). This is an indication the cartridge behind the handle may need to be replaced. As the original purchaser of the product you may contact Moen directly for repair parts. Our product specialists are available for installation, technical and warranty assistance. They can be reached at 1-800-289-6636 and are currently available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.