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Customer Reviews for MOEN Chateau Lavatory Replacement Knob Handle Kit

Internet #100562998

Model #96782

Store SKU #231918

  • Constructed from robust acrylic material
  • Compatible with MOEN 1-handle lavatory faucets
  • Includes hardware and instructions for easy installation

Customer Reviews

  • 4.1
    out of 132 reviews
  • 65% recommend this product
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Showing 1-30 of 132 reviews
by
  • Verified Purchase
It didn’t fit correctly...
It didn’t fit correctly
by
Response from MoenJun 13, 2021
Hello HomeDepotCustomer and thank you for the rating you posted on the Home Depot website for the Moen Chateau Lavatory Replacement Knob Handle Kit. The Chateau Lavatory Replacement Knob Handle Kit has been thoughtfully designed, manufactured under strict quality guidelines and is designed to be installed on a Moen single handle lavatory bathroom sink faucet. Our product specialists are available for pre-purchase, installation or warranty assistance. They can be reached at 1-800-289-6636 and are currently available Monday through Friday from 9:00 am – 5:30 pm Eastern Time. Moen
  • Verified Purchase
At first I had issues putting the part in place,but we finally fixed it.
At first I had issues putting the part in place,but we finally fixed it.
by
  • Verified Purchase
  • Recommended
by
  • Verified Purchase
Made the 30 year old faucets look new....
Made the 30 year old faucets look new.
by
  • Verified Purchase
Fits well. Looks nice. Easy replacement. Just way overpriced...
Fits well. Looks nice. Easy replacement. Just way overpriced
by
  • Verified Purchase
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
I purchased two of these faucet handles on October 9th 2020 to replace the two Moen faucet handle...
I purchased two of these faucet handles on October 9th 2020 to replace the two Moen faucet handles that were both originally installed when my house was built 18 years ago. They are definitely easy to install using one washer/spacer and one screw. Five days later on October 14th 2020 one of the handles shattered when an adult in my home turned the water off. I purchased another new one to replace that one. On November 23rd the other replacement handle shattered just as the other one did while turning the water off. Both faucets are the type that you pull up on the handle to turn the water on and push down on the handle to turn the water off. Each time the handles shattered it was while an adult was using the faucet not a child so I can definitely say it was not abuse. In a little over a month I had to purchase 4 handles for two faucets. The only reason I replaced both of the original handles was because the blue/red coloring in the handle center piece wore out and I changed them because visually they looked very warn out. I should have left the originals on as these replacements are not the same quality as the new ones.
by
Response from MoenNov 30, 2020
Hello Disappointed we were disappointed to read that the Moen Chateau Lavatory Replacement Knob Handle Kit have broken for you within a short amount of time. This handle is screwed directly into the stem of the cartridge, if the handle was difficult to pull/push this is an indication that the 1225 cartridge needs to be replaced and will cause the handle to break. Should you require any other warranty or pre-purchase assistance, please feel free to call us at 800-289-6636. Our business hours are 9:00 a.m.-5:30 p.m. Monday through Friday Eastern Time. Moen
    The knob was a little more shallow compared to my...
    The knob was a little more shallow compared to my old one so I didn’t lineup however once we trimmed the shower control part this knob fit perfect.
    by
    • Verified Purchase
    Easy to install, lustrous and good quality. The only thing is the screw that comes with the handl...
    Easy to install, lustrous and good quality. The only thing is the screw that comes with the handle is very short. I had to use the old screw, luckily it was still in very good condition.
    by
    • Verified Purchase
    • Recommended
    I am really satisfied with product. very easy to install....
    I am really satisfied with product. very easy to install.
    by
    • Verified Purchase
    It fit , but it was much shorter than the original. Can't complain too much it gets the job done.
    It fit , but it was much shorter than the original. Can't complain too much it gets the job done.
    by
    • Verified Purchase
    • Recommended
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    Response from MoenJul 24, 2020
    Hello HomeDepotCustomer and thank you for the feedback you posted on the Home Depot website regarding the Moen Chateau Lavatory Replacement Knob Kit. Our Product Specialists are available for technical/warranty assistance if ever needed in the future. We can be reached at 1-800-289-6636 Monday through Friday from 9:00 am – 5:30 pm Eastern Time. Moen
    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    Very good
    Very good
    by
    • Verified Purchase
    • Recommended
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    Great product product . Ina mo poth. A...
    Great product product . Ina mo poth. A
    by
    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    • Verified Purchase
    Rating provided by a verified purchaser...
    Rating provided by a verified purchaser
    by
    Response from MoenJul 6, 2020
    Hello HomeDepotCustomer and thank you for the rating you posted on the Home Depot website for the Moen Chateau Lavatory Replacement Knob Handle Kit. Our product specialists are available for pre-purchase, installation or warranty assistance. They can be reached at 1-800-289-6636 and are currently available Monday through Friday from 9:00 am – 5:30 pm Eastern Time. Moen
    • Verified Purchase
    It was perfect fit...
    It was perfect fit
    by
    • Verified Purchase
    Poor quality, $1 nob tip cracked after 1 day of...
    Poor quality, $1 nob tip cracked after 1 day of use, $2 knob also cracked in halfafter a few days of use. Installed according to directions
    by
    Response from MoenJun 10, 2020
    Hello HomeDepotCustomer and thank you for the feedback you posted on the Home Depot website. We are sorry to hear of your experience with having to replace your Moen Chateau Lavatory Replacement Knob Handle Kit. As the original purchaser of this Moen part, it comes with a one year warranty. Please contact Moen directly so that we can send you a replacement for this broken knob kit. For pre-purchase and technical assistance, please call us at 1-800-289-6636. We are currently available Monday through Friday from 9:00 am – 5:30 pm Eastern Time. Moen
    • Verified Purchase
    The were very helpful in finding me the right part...
    The were very helpful in finding me the right part abd it fitted But I must say it was a lot more Exspensive than in Lowe’s for the same product !
    by
    • Verified Purchase
    This product fit perfectly on our faucet. You need to make sure to reference the style you have, ...
    This product fit perfectly on our faucet. You need to make sure to reference the style you have, not just the brand.
    by
    • Verified Purchase
    • Recommended
    fit perfectly on 1992 sink
    Was hesitant to order replacements for 25 yr old bathroom sinks but Moen is obviously consistent in their design. Ain’t no fancy-lookin fixture but definitely spruces up the place-I knew underneath the faucets would be gross
    by
      • Recommended
      Very nice looking replacement handle...
      Very nice looking replacement handle
      by
      • Verified Purchase
      Worked out well and was easy to install!...
      Worked out well and was easy to install!
      by
      • Verified Purchase
      The product (not home Depot) is 50/50. Plastic ...
      The product (not home Depot) is 50/50. Plastic not it's best. Bought this 3 times. Moan make an upgrade handle for this all metal, but adapter is plastic so I guess they will always get your money in the end.
      by
      Response from MoenFeb 17, 2020
      Hello ReadMe and thank you for the feedback you posted on the Home Depot website. We are sorry to hear of the issues you have had with the Moen Chateau Lavatory Replacement Knob Handle Kit. The Moen Chateau Lavatory Replacement Knob Handle Kit is susceptible to breakage/damage when cleaning products are not quickly and thoroughly rinsed off the handle. This type of breakage/damage also occurs in areas with hard or high mineral water content. Using warm soapy water to clean this part is the recommended method to clean and care for it. The bathroom sink knob to lever handle conversion kit, part number 100679, works for models manufactured prior to April, 2003 only. This conversion kit comes with a metallic adapter. Our product specialists are available for pre-purchase, installation and warranty assistance. They can be reached at 1-800-289-6636 and are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.
      • Verified Purchase
      Great product...
      Great product
      by
      • Verified Purchase
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by
      • Verified Purchase
      Showing 1-30 of 132 reviews

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