Customer Reviews for MOEN Genta LX Pivoting Toilet Paper Holder in Chrome
- Pivoting arm makes reloading paper easy
- Durable zinc construction
- Matching MOEN faucet and accessories available
Customer Reviews
Apr 13, 2022
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Apr 12, 2022
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Customer review from homedepot.caApr 11, 2022
The pivot handle doesn’t stay in the slot when closed...
The pivot handle doesn’t stay in the slot when closed
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Response from Moen Plus SupportApr 13, 2022
Thank you DARREN so much for the feedback you posted on the Home Depot website. Moen takes consumer comments very seriously and we are delighted to have the opportunity to assist you. The Moen Genta Pivoting Toilet Paper Holder in Matte Black is designed to stay in the slot. If you are experiencing issues with this feature, please contact Moen directly at 800-289-6636. Our business hours are 8:00 a.m. - 7:00 p.m. Monday through Friday Eastern Time.
Mar 22, 2022
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Mar 22, 2022
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Mar 12, 2022
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Customer review from homedepot.caMar 9, 2022
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Mar 2, 2022
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Feb 10, 2022
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Feb 1, 2022
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Jan 18, 2022
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Dec 24, 2021
Easy to install and the swivel holder is much nicer...
Easy to install and the swivel holder is much nicer then the typical paper holder.
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Dec 23, 2021
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Dec 17, 2021
Actually I had to return it because the faucet I...
Actually I had to return it because the faucet I bought that matched it was the wrong one. I really did like it but now I have to buy a faucet that will fit my sink. So I will return to Home depot and buy the right faucet that will fit. Didn't have any girl power that day.!!!
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Nov 17, 2021
You're asking me to rate a toilet paper holder?!? ...
You're asking me to rate a toilet paper holder?!? Well it holds toilet paper just fine but I'm not sure it has any other attributes.
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Response from Moen Plus SupportNov 18, 2021
Hello HomeDepotCustomer and thank you for taking the time to share your feedback on Home Depot’s website. We will be delighted to have the opportunity to help should you have any questions or concerns about your Moen Genta Pivoting Toilet Paper Holder in Matte Black. Feel free to contact us at 800-289-6636. Our business hours are 8:00 a.m. - 7:00 p.m. Monday through Friday Eastern Time.
Nov 16, 2021
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Nov 3, 2021
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Nov 2, 2021
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Oct 31, 2021
Nice and sturdy and looks great in our bathroom....
Nice and sturdy and looks great in our bathroom.
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Oct 30, 2021
Just installed it. So far, so good. Like clean design...
Just installed it. So far, so good. Like clean design and ease of use.
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Oct 29, 2021
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Oct 24, 2021
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Oct 24, 2021
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Oct 24, 2021
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Oct 18, 2021
Well designed
This toilet paper holder is easy to change and mounts to the wall much more securely than the cheap one that initial homebuilders installed. The arm on the Moen tp holder raises easily on one side and there is no removing middle partition as on basic holders. Many finishes to choose. I would definitely buy again.
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Oct 6, 2021
The design of the pivoting arm relies on a small...
The design of the pivoting arm relies on a small peg. Depending on where it is installed/what angle you’re reaching to get the toilet paper the arm is going to move every time and occasionally swing downward and dump the TP on the floor. It looks so good but for as much use as it gets I’m looking for a replacement. I shouldn’t have to pay that much attention when getting TP off the roll.
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Response from Moen Plus SupportOct 8, 2021
Hello Kate and thank you for the feedback you posted on the Home Depot website about the Moen Genta Pivoting Toilet Paper Holder in Matte Black model BH3808BL. We regret the issue with your paper holder. What you described is not consistent with the quality we strive to provide. For installation, technical and warranty assistance, you can call us at 1-800-289-6636. We are currently available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.
Aug 14, 2021
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Aug 14, 2021
Nice trim kit for the price...
Nice trim kit for the price
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Jul 23, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Jul 23, 2021
Good value for the money. Appears well made and heavy...
Good value for the money. Appears well made and heavy
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