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Customer Reviews for MOEN Wall Mounted Genta Towel Ring in Chrome

Internet #320176781

Model #BH3686CH

Store SKU #1007690352

  • Chrome finish is the perfect compliment to traditional bathrooms
  • Perfectly matched for the Genta faucets
  • Easy to install, mounting hardware included

Customer Reviews

  • 4.7
    out of 59 reviews
  • 100% recommend this product
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Showing 1-30 of 59 reviews
Love the modern look of the MOEN Genta Chrome Towel Ring, Towel Bars and Toilet Paper holders. They look fantastic in our bathrooms.
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too lightweight returned it
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Response from Moen Plus SupportJul 11, 2024
Hello and thank you DONALD for your interest in Moen products. The Moen Wall Mounted Genta Towel Ring in Chrome has been manufactured under the highest standards of quality and workmanship. For pre-purchase, installation, and warranty assistance, please feel free to call us at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (Eastern Time). Moen
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Easy to install and looks great
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Just installed it looks great. Great match with the faucet
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March 24th Sunday, Home Depot, Bettendorf, IA - Darius in Ceiling Fan area helped me and my wife find a Light Adapter Kit for our Ceiling Fan. Very Professional, Knowledgeable, Excellent Customer Service. A Role Model for Exceptional Customer Service. Front Staff Cashiers are always very pleasant and helpful. Always shop Home Depot for Quality Products and Excellent Customer Service. Kind Regards, Nik Meyer
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Too prices and not compatible
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Response from Moen Plus SupportMar 30, 2024
Hello SHIRLEY and thank you for the feedback you posted on the Home Depot website. We are sorry to hear that your new Moen BH3686BL Wall Mounted Genta Towel Ring in Matte Black did not meet your expectations. Your new Moen BH3686BL Wall Mounted Genta Towel Ring in Matte Black has been thoughtfully designed, manufactured under strict quality guidelines for reliable performance/excellent value and is backed by our lifetime limited warranty to the original product purchaser. Moen product specialists are available for pre-purchase, installation, and warranty assistance. They can be reached at 1-800-289-6636 and are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time. Moen
  • Verified Purchase
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Nice clean look, goes well with the other bath fixtures.
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I don’t really like the size holes I had to make in my wall to install the anchors, only to hold hand towels? I don’t think two 5/16 holes are necessary
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Response from Moen Plus SupportMar 7, 2024
Hello Don and thank you for your opinion and feedback you posted on the Home Depot website. We do appreciate your business and we regret our Moen Genta Towel Ring in Matte Black did not meet your expectations and we hope you will try us again in the future. Should you require any warranty or pre-purchase assistance, please feel free to call us at 1-800-289-6636. Our business hours are 8:00 a.m.-7:00 p.m. Eastern Time Monday through Friday. Moen
  • Verified Purchase
Sturdy, three quality cleans up beautifully
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A piece of cake installing it
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This product may be better than my rating but it is much more complicated to install than ones I have purchased in the past. I would not repurchase again and may take these back. I believe the former ones I purchased were Kholer. Since I am not able to install I am having to get someone to help. I dislike having to do that. I'm a fairly handy woman but this is more complex than I need.
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Exactly what I needed
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looks great in bathroom.
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It well off the wall within a week and it was installed correctly because I had contractors install it. Maybe it was just faulty ?
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Response from Moen Plus SupportNov 22, 2023
Hello HomeDepotCustomer and thank you for the feedback you posted on the Home Depot website regarding the Moen Genta Towel Ring. We are sorry to hear this towel ring fell off the wall after only one week. Our Product Specialists are available for technical/warranty assistance. We can be reached at 1-800-289-6636 Monday through Friday from 8:00 am – 7:00 pm Eastern Time. Moen
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The towel rings were exactly as described. They installed easily and look great.
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Showing 1-30 of 59 reviews

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