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Customer Reviews for MOEN Wall Mounted Genta Towel Ring in Chrome

Internet #320176781

Model #BH3686CH

Store SKU #1007690352

  • Chrome finish is the perfect compliment to traditional bathrooms
  • Perfectly matched for the Genta faucets
  • Easy to install, mounting hardware included

Customer Reviews

  • 4.8
    out of 69 reviews
  • 100% recommend this product
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Showing 1-30 of 69 reviews
Love the modern look of the MOEN Genta Chrome Towel Ring, Towel Bars and Toilet Paper holders. They look fantastic in our bathrooms.
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  • Verified Purchase
Excellent Quality
[This review was collected as part of a promotion.] I am extremely impressed by the design and quality of this towel ring. I really love the black matte color and how study this towel ring is. I like how easy it was to install with the included hardware and step by step instruction which ended up taking me about 5 minutes. I love how this simple ring has made my bathroom look so much more modern. I would definitely recommend this anyone who is in the market for either a new or to upgrade their current towel ring, which is made from a well known brand as you will not be disappointed in this one.
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    Easy to install and looks great
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    Just installed it looks great. Great match with the faucet
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    • Verified Purchase
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    • Verified Purchase
    March 24th Sunday, Home Depot, Bettendorf, IA - Darius in Ceiling Fan area helped me and my wife find a Light Adapter Kit for our Ceiling Fan. Very Professional, Knowledgeable, Excellent Customer Service. A Role Model for Exceptional Customer Service. Front Staff Cashiers are always very pleasant and helpful. Always shop Home Depot for Quality Products and Excellent Customer Service. Kind Regards, Nik Meyer
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    • Verified Purchase
    Too prices and not compatible
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    Response from Moen Plus SupportMar 30, 2024
    Hello SHIRLEY and thank you for the feedback you posted on the Home Depot website. We are sorry to hear that your new Moen BH3686BL Wall Mounted Genta Towel Ring in Matte Black did not meet your expectations. Your new Moen BH3686BL Wall Mounted Genta Towel Ring in Matte Black has been thoughtfully designed, manufactured under strict quality guidelines for reliable performance/excellent value and is backed by our lifetime limited warranty to the original product purchaser. Moen product specialists are available for pre-purchase, installation, and warranty assistance. They can be reached at 1-800-289-6636 and are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time. Moen
    • Verified Purchase
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    Nice clean look, goes well with the other bath fixtures.
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    I don’t really like the size holes I had to make in my wall to install the anchors, only to hold hand towels? I don’t think two 5/16 holes are necessary
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    Response from Moen Plus SupportMar 7, 2024
    Hello Don and thank you for your opinion and feedback you posted on the Home Depot website. We do appreciate your business and we regret our Moen Genta Towel Ring in Matte Black did not meet your expectations and we hope you will try us again in the future. Should you require any warranty or pre-purchase assistance, please feel free to call us at 1-800-289-6636. Our business hours are 8:00 a.m.-7:00 p.m. Eastern Time Monday through Friday. Moen
    • Verified Purchase
    Sturdy, three quality cleans up beautifully
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    • Verified Purchase
    A piece of cake installing it
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    • Verified Purchase
    This product may be better than my rating but it is much more complicated to install than ones I have purchased in the past. I would not repurchase again and may take these back. I believe the former ones I purchased were Kholer. Since I am not able to install I am having to get someone to help. I dislike having to do that. I'm a fairly handy woman but this is more complex than I need.
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    • Verified Purchase
    Exactly what I needed
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    looks great in bathroom.
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    It well off the wall within a week and it was installed correctly because I had contractors install it. Maybe it was just faulty ?
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    Response from Moen Plus SupportNov 22, 2023
    Hello HomeDepotCustomer and thank you for the feedback you posted on the Home Depot website regarding the Moen Genta Towel Ring. We are sorry to hear this towel ring fell off the wall after only one week. Our Product Specialists are available for technical/warranty assistance. We can be reached at 1-800-289-6636 Monday through Friday from 8:00 am – 7:00 pm Eastern Time. Moen
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    The towel rings were exactly as described. They installed easily and look great.
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    Looks nice, installed pretty easy.
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    Showing 1-30 of 69 reviews

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